My LSI SAS 9207 is being collected tomorrow by the postie for return to
Amazon.

I also need to return a WD SSD, second one that has failed just inside the
five year warranty.

With the last one I queued at the Post Office in our Co-Op then stood
there for 30 minutes while the poor assistant looked up a dozen or so
guides and prepared and stuck on four different labels finally charging me �9.65 for the privilege.

With this one I sat in comfort with a cup of tea next to me, filled in an online form, paid �9.70 and tomorrow the same postie will have a label for
me to return the WD SSD to the Czech Republic.

Now to test half a dozen more SSDs....

--
Jeff Gaines Dorset UK
Most people have heard of Karl Marx the philosopher but few know of his
sister Onya the Olympic runner.
Her name is still mentioned at the start of every race.

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On 2/2/25 10:39, The Natural Philosopher wrote:

On 02/02/2025 10:31, Jeff Gaines wrote:

My LSI SAS 9207 is being collected tomorrow by the postie for return
to Amazon.

I also need to return a WD SSD, second one that has failed just inside
the five year warranty.

With the last one I queued at the Post Office in our Co-Op then stood
there for 30 minutes while the poor assistant looked up a dozen or so
guides and prepared and stuck on four different labels finally
charging me £9.65 for the privilege.

With this one I sat in comfort with a cup of tea next to me, filled in
an online form, paid £9.70 and tomorrow the same postie will have a
label for me to return the WD SSD to the Czech Republic.

Now to test half a dozen more SSDs....

Lucky you. I am in the process of returning a unit to Amazon. I printed
off the label and stuck it on the box to wait for the replacement unit
to arrive and hand it to the courier.
He simply left the parcel by the door and never rung the bell

Anyone know how to get the bastards to pick it up?

Amazon Lockers.

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On 02/02/2025 10:31, Jeff Gaines wrote:

My LSI SAS 9207 is being collected tomorrow by the postie for return to Amazon.

I also need to return a WD SSD, second one that has failed just inside
the five year warranty.

With the last one I queued at the Post Office in our Co-Op then stood
there for 30 minutes while the poor assistant looked up a dozen or so
guides and prepared and stuck on four different labels finally charging
me £9.65 for the privilege.

With this one I sat in comfort with a cup of tea next to me, filled in
an online form, paid £9.70 and tomorrow the same postie will have a
label for me to return the WD SSD to the Czech Republic.

Now to test half a dozen more SSDs....

Lucky you. I am in the process of returning a unit to Amazon. I printed
off the label and stuck it on the box to wait for the replacement unit
to arrive and hand it to the courier.
He simply left the parcel by the door and never rung the bell

Anyone know how to get the bastards to pick it up?


--
Canada is all right really, though not for the whole weekend.

"Saki"

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On 02/02/2025 11:06, Pancho wrote:

On 2/2/25 10:39, The Natural Philosopher wrote:

On 02/02/2025 10:31, Jeff Gaines wrote:

My LSI SAS 9207 is being collected tomorrow by the postie for return
to Amazon.

I also need to return a WD SSD, second one that has failed just
inside the five year warranty.

With the last one I queued at the Post Office in our Co-Op then stood
there for 30 minutes while the poor assistant looked up a dozen or so
guides and prepared and stuck on four different labels finally
charging me £9.65 for the privilege.

With this one I sat in comfort with a cup of tea next to me, filled
in an online form, paid £9.70 and tomorrow the same postie will have
a label for me to return the WD SSD to the Czech Republic.

Now to test half a dozen more SSDs....

Lucky you. I am in the process of returning a unit to Amazon. I
printed off the label and stuck it on the box to wait for the
replacement unit to arrive and hand it to the courier.
He simply left the parcel by the door and never rung the bell

Anyone know how to get the bastards to pick it up?

Amazon Lockers.

I think the item is too big.


--
Labour - a bunch of rich people convincing poor people to vote for rich
people by telling poor people that "other" rich people are the reason
they are poor.

Peter Thompson

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On 02/02/2025 11:22, Theo wrote:

The Natural Philosopher <[email protected]d> wrote:

Lucky you. I am in the process of returning a unit to Amazon. I printed
off the label and stuck it on the box to wait for the replacement unit
to arrive and hand it to the courier.
He simply left the parcel by the door and never rung the bell

Anyone know how to get the bastards to pick it up?

Amazon Logistics don't do collections AFAIK, because returns go to a different warehouse from their fulfilment centres (often Dunfermline I think). All returns I've done are Royal Mail / Evri / ...

(

This is an Evri teurn

some other couriers have separate deliveries and collection rounds too and won't collect during a delivery)

When you started the return they should offer you various options which depend on the size and value of what's being returned (Royal Mail pickup, Evri dropoff, RM print-at-Post Office, etc). Then follow the instructions
on the return label as to whether you need to drop it off or how to (re)book a collection.

Ah

" * Evri will collect your parcel on next business day (Mon-Fri: 8
AM – 8 PM, excluding Bank Holidays), as long as the collection is booked before 11 PM local time. Please note Evri does not offer specific time
slots and will not call prior to collection.

* Print your return label and securely pack your item(s) to be
returned before collection. Please ensure flat pack furniture is
disassembled. If the item is too large to be boxed, please wrap the item
in another form of packaging, such as plastic wrapping. Evri will be
unable to collect the item(s) if you do not have a printed Amazon return
label secured to the outside of the package. Make sure the print quality
of the label is of good quality so the barcode can be scanned. Please
only use this Returns label to return items mentioned on this page.

* Make sure an adult is present at the time of pickup. If you cannot
be present for the collection, cancel your collection request and create another collection by going to Your Orders on your account.


You see I have to 'book a collection', but there is *no way to do that*,
that I can see!
There is no Amazon helpline either.


--
Gun Control: The law that ensures that only criminals have guns.

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On 02/02/2025 11:23, Spike wrote:

The Natural Philosopher <[email protected]d> wrote:

On 02/02/2025 10:31, Jeff Gaines wrote:

My LSI SAS 9207 is being collected tomorrow by the postie for return to
Amazon.

I also need to return a WD SSD, second one that has failed just inside
the five year warranty.

With the last one I queued at the Post Office in our Co-Op then stood
there for 30 minutes while the poor assistant looked up a dozen or so
guides and prepared and stuck on four different labels finally charging
me £9.65 for the privilege.

With this one I sat in comfort with a cup of tea next to me, filled in
an online form, paid £9.70 and tomorrow the same postie will have a
label for me to return the WD SSD to the Czech Republic.

Now to test half a dozen more SSDs....

Lucky you. I am in the process of returning a unit to Amazon. I printed
off the label and stuck it on the box to wait for the replacement unit
to arrive and hand it to the courier.
He simply left the parcel by the door and never rung the bell

Anyone know how to get the bastards to pick it up?

Did you get an option for Royal Mail collection?

I use that service for Amazon returns even if I have to pay for it, on the grounds that a) it avoids using Hermes/Evri, and b) I don’t have to go out, they come to me complete with prepared label.

Evri only.

They are supposed to collect it if I 'book a collection' No one tells
you how to do that.

If I try to book it with Evri they tell me they have no retailer called 'amazon'

Or they try to charge me money to accept it.

I have a feeling I am being given the digital runaround.



--
Climate Change: Socialism wearing a lab coat.

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The Natural Philosopher <[email protected]d> wrote:

On 02/02/2025 11:23, Spike wrote:

The Natural Philosopher <[email protected]d> wrote:

On 02/02/2025 10:31, Jeff Gaines wrote:

My LSI SAS 9207 is being collected tomorrow by the postie for return to >>>> Amazon.

I also need to return a WD SSD, second one that has failed just inside >>>> the five year warranty.

With the last one I queued at the Post Office in our Co-Op then stood
there for 30 minutes while the poor assistant looked up a dozen or so
guides and prepared and stuck on four different labels finally charging >>>> me £9.65 for the privilege.

With this one I sat in comfort with a cup of tea next to me, filled in >>>> an online form, paid £9.70 and tomorrow the same postie will have a
label for me to return the WD SSD to the Czech Republic.

Now to test half a dozen more SSDs....

Lucky you. I am in the process of returning a unit to Amazon. I printed
off the label and stuck it on the box to wait for the replacement unit
to arrive and hand it to the courier.
He simply left the parcel by the door and never rung the bell

Anyone know how to get the bastards to pick it up?

Did you get an option for Royal Mail collection?

I use that service for Amazon returns even if I have to pay for it, on the >> grounds that a) it avoids using Hermes/Evri, and b) I don’t have to go out,
they come to me complete with prepared label.

Evri only.

They are supposed to collect it if I 'book a collection' No one tells
you how to do that.

If I try to book it with Evri they tell me they have no retailer called 'amazon'

Or they try to charge me money to accept it.

I have a feeling I am being given the digital runaround.

Oh, sorry to hear that. Wherever possible we don’t buy where Evri returns
are specified, or their deliveries either come to that. So far we’ve
avoided using them for quite some time.

--
Spike

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On 02/02/2025 in message <[email protected]> Spike wrote:

Anyone know how to get the bastards to pick it up?

Did you get an option for Royal Mail collection?

I use that service for Amazon returns even if I have to pay for it, on the >grounds that a) it avoids using Hermes/Evri, and b) I don’t have to go
out,
they come to me complete with prepared label.

You have to scroll down for the Royal Mail Collection, bit sneaky but it's
not necessarily immediately visible.

--
Jeff Gaines Dorset UK
I've been through the desert on a horse with no name.
It was a right bugger to get him back when he ran off.

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Jeff Gaines <[email protected]> wrote:

On 02/02/2025 in message <[email protected]> Spike wrote:

Anyone know how to get the bastards to pick it up?

Did you get an option for Royal Mail collection?

I use that service for Amazon returns even if I have to pay for it, on the >> grounds that a) it avoids using Hermes/Evri, and b) I don’t have to go
out,
they come to me complete with prepared label.

You have to scroll down for the Royal Mail Collection, bit sneaky but it's not necessarily immediately visible.

Ah, thanks. Mrs Spike normally does the returns, but now you mention it I
do recall having to scroll down to find the RM option. It certainly saves a
lot of hassle over the other collection options.

--
Spike

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The Natural Philosopher <[email protected]d> wrote:

On 02/02/2025 10:31, Jeff Gaines wrote:

My LSI SAS 9207 is being collected tomorrow by the postie for return to
Amazon.

I also need to return a WD SSD, second one that has failed just inside
the five year warranty.

With the last one I queued at the Post Office in our Co-Op then stood
there for 30 minutes while the poor assistant looked up a dozen or so
guides and prepared and stuck on four different labels finally charging
me £9.65 for the privilege.

With this one I sat in comfort with a cup of tea next to me, filled in
an online form, paid £9.70 and tomorrow the same postie will have a
label for me to return the WD SSD to the Czech Republic.

Now to test half a dozen more SSDs....

Lucky you. I am in the process of returning a unit to Amazon. I printed
off the label and stuck it on the box to wait for the replacement unit
to arrive and hand it to the courier.
He simply left the parcel by the door and never rung the bell

Anyone know how to get the bastards to pick it up?

Did you get an option for Royal Mail collection?

I use that service for Amazon returns even if I have to pay for it, on the grounds that a) it avoids using Hermes/Evri, and b) I don’t have to go out, they come to me complete with prepared label.

--
Spike

--- SoupGate-Win32 v1.05
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The Natural Philosopher <[email protected]d> wrote:

Lucky you. I am in the process of returning a unit to Amazon. I printed
off the label and stuck it on the box to wait for the replacement unit
to arrive and hand it to the courier.
He simply left the parcel by the door and never rung the bell

Anyone know how to get the bastards to pick it up?

Amazon Logistics don't do collections AFAIK, because returns go to a
different warehouse from their fulfilment centres (often Dunfermline I
think). All returns I've done are Royal Mail / Evri / ...

(some other couriers have separate deliveries and collection rounds too and won't collect during a delivery)

When you started the return they should offer you various options which
depend on the size and value of what's being returned (Royal Mail pickup,
Evri dropoff, RM print-at-Post Office, etc). Then follow the instructions
on the return label as to whether you need to drop it off or how to (re)book
a collection.

Tip: if there's a Royal Mail print-at-home label you can go on the RM
website and book a free collection based on the barcode number, even if
Amazon wants to charge you for that. You can't do that if RM are going to print the label - you have to take it to a Post Office or RM delivery office for that.

Amazon's practices vary based on where you are in the country, so YMMV.

Theo

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On 02/02/2025 in message <vnni1s$l06t$[email protected]> The Natural
Philosopher wrote:

Anyone know how to get the bastards to pick it up?

If you have issues with Amazon use their chat service. It will take a
little time to get to a human, the "No it's something else" button is
quite useful for that.

As somebody somewhere once pointed out to me if it's a standard thing like
a missed collection then they will sort it fairly quickly. If it's not
standard they won't know what to do so you will get passed around a bit
but eventually end up with somebody whose shift is close to ending. He/she won't have any idea what to do but wants to go home so will offer your you money back and let you keep the product.

Happened to me a couple of weeks ago. All I wanted was to tell them they
MUST knock/ring the bell but it's not on their list so they gave me a
refund.

--
Jeff Gaines Dorset UK
This mess is what happens when you elect a Labour government, in the end
they will always run out of other people's money to spend.
(Margaret Thatcher on her election in 1979)

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On Sun, 02 Feb 2025 12:12:39 +0000, Spike wrote:

Jeff Gaines <[email protected]> wrote:

On 02/02/2025 in message <[email protected]> Spike
wrote:

Anyone know how to get the bastards to pick it up?

Did you get an option for Royal Mail collection?

I use that service for Amazon returns even if I have to pay for it, on
the grounds that a) it avoids using Hermes/Evri, and b) I don’t have
to go out,
they come to me complete with prepared label.

You have to scroll down for the Royal Mail Collection, bit sneaky but
it's not necessarily immediately visible.

Ah, thanks. Mrs Spike normally does the returns, but now you mention it
I do recall having to scroll down to find the RM option. It certainly
saves a lot of hassle over the other collection options.

RM like it because they don't have to pay the Post Office anything.



--
My posts are my copyright and if @diy_forums or Home Owners' Hub
wish to copy them they can pay me £1 a message.
Use the BIG mirror service in the UK: http://www.mirrorservice.org
*lightning surge protection* - a w_tom conductor

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On 2 Feb 2025 at 11:27:30 GMT, "The Natural Philosopher" <[email protected]d> wrote:

... ... ... Please ensure flat pack furniture is disassembled. ... ... ...

I love that bit! "Some people", eh?

NB! This is not relevant to TNP's problems --his quote above comes from Evri's T&C and advice.

For me, this is another illustration of how the Internet, or rather Our
Digital World, has to be *dumbed* down to the most basic level, and how we all have to pay the price, in terms of being buggered about!

In The Old Days of one-to-one dealing with real human beings you could walk
out of the shop (or put the phone down), keeping your money in your wallet.

(But Yes! I do realise that we do not now live in The Old Days - possibly a good thin; on balance; in the long run; with a fair wind.)

The next hymn will be Number 357 ...

John

PS Yes Evri are not too good in my own experience too. Don't they employ odd-jobbers who have to provide their own vehicle?

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On 2 Feb 2025 at 12:30:12 GMT, "Bob Eager" <[email protected]> wrote:

RM like it because they don't have to pay the Post Office anything.

Ha ha! Yes indeedy. Do you remember when people (i.e. most of us plebs)
thought it was a good Idea to have The Royal Mail (now known as the "Royal Mail", the name having been bought with the business) and The Post Office as one company?

Bitter and twisted?! Of course! I'm over 65!!! 8-D

John

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On Sun, 02 Feb 2025 13:05:18 GMT
Another John <[email protected]> wrote:

On 2 Feb 2025 at 11:27:30 GMT, "The Natural Philosopher" <[email protected]d> wrote:

... ... ... Please ensure flat pack furniture is
disassembled. ... ... ...

I love that bit! "Some people", eh?

NB! This is not relevant to TNP's problems --his quote above comes
from Evri's T&C and advice.

For me, this is another illustration of how the Internet, or rather
Our Digital World, has to be *dumbed* down to the most basic level,
and how we all have to pay the price, in terms of being buggered
about!

In The Old Days of one-to-one dealing with real human beings you
could walk out of the shop (or put the phone down), keeping your
money in your wallet.

(But Yes! I do realise that we do not now live in The Old Days -
possibly a good thin; on balance; in the long run; with a fair wind.)

The next hymn will be Number 357 ...

John

PS Yes Evri are not too good in my own experience too. Don't they
employ odd-jobbers who have to provide their own vehicle?

As I have mentioned before, our local Evri have been excellent for
years, even back into their Hermes days. It all depends on the people
involved.

--
Davey.

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