• Icy Box (RAID) woes

    From Martin S Taylor@21:1/5 to All on Tue Nov 22 21:45:45 2022
    I need a couple of *huge* disks for my work, and with Drobo getting less reliable, and Drobo support getting worse, I moved to more conventional RAID
    5 enclosures. Specifically, Icy Box. I bought one in June, stuck four 4TB drives in it, and it seemed to hum along nicely, and still does.

    So I bought another. After a month it crashed horribly, and I couldn't read
    my data. I bought a set of brand new SATA drives (the ones in there were
    pretty old) put them in, and restored from backup. After a couple of weeks, another crash - not so bad, and this time Disk Utility sorted it out. But now
    I monitor the state of the drive regularly, and regularly see hundreds of bit flip errors and under-allocation errors. Different cable, different USB port
    on the computer - no difference.

    I figure it must be the Icy Box hardware, and Amazon agree. Send it back, get
    a new one. Set it up with new power brick, new everything. No bit flip
    errors, and only the occasional under-allocation error. But as of today it's running incredibly slowly, giving read and write of about 15MB/s, which just ain't good enough for video editing.

    Where to go from here? Reformat as MacOS Extended instead of AFPS? Sell up
    and buy one stand-alone 16TB hard drive? The original Icy Box is still
    humming along nicely with no problems.

    Thoughts?

    Martin S Taylor

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  • From Alan B@21:1/5 to Martin S Taylor on Fri Nov 25 09:24:38 2022
    Martin S Taylor <[email protected]> wrote:

    I need a couple of *huge* disks for my work, and with Drobo getting less reliable, and Drobo support getting worse, I moved to more conventional RAID 5 enclosures. Specifically, Icy Box. I bought one in June, stuck four 4TB drives in it, and it seemed to hum along nicely, and still does.

    So I bought another. After a month it crashed horribly, and I couldn't read my data. I bought a set of brand new SATA drives (the ones in there were pretty old) put them in, and restored from backup. After a couple of weeks, another crash - not so bad, and this time Disk Utility sorted it out. But now I monitor the state of the drive regularly, and regularly see hundreds of bit flip errors and under-allocation errors. Different cable, different USB port on the computer - no difference.

    I figure it must be the Icy Box hardware, and Amazon agree. Send it back, get a new one. Set it up with new power brick, new everything. No bit flip errors, and only the occasional under-allocation error. But as of today it's running incredibly slowly, giving read and write of about 15MB/s, which just ain't good enough for video editing.

    Where to go from here? Reformat as MacOS Extended instead of AFPS? Sell up and buy one stand-alone 16TB hard drive? The original Icy Box is still humming along nicely with no problems.

    Thoughts?

    Well if you’re thinking of getting new drives, my email account is being bombarded with (allegedly) discounted Black Friday offers from WD!

    --
    Cheers, Alan

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  • From Theo@21:1/5 to Martin S Taylor on Fri Nov 25 09:44:49 2022
    Martin S Taylor <[email protected]> wrote:
    Where to go from here? Reformat as MacOS Extended instead of AFPS? Sell up and buy one stand-alone 16TB hard drive? The original Icy Box is still humming along nicely with no problems.

    No experience with an Icy Box RAID, but generally a bit wary of 'consumer'
    RAID solutions. (I think I have an Icy Box drive cage which poorly
    ventilated drives and various parts snapped, so not thrilled by their build quality)

    How much bandwidth do you need for your video editing? Bearing in mind a typical consumer HDD only does about 100MB/s in sequential read/write performance.

    Wondering whether a moderately beefy NAS is suitable, or if you're going to want more than gigabit performance (which can be done, at a cost)?

    What Mac are you using with it? Some of the Minis and Studios have a 10Gbps port which makes a NAS a lot more useful for video.

    Otherwise I'd guess you're stuck with whatever you can find as a USB RAID.
    Or maybe a Thunderbolt RAID?

    Unfortunately 'proper' PCIe RAID cards aren't really a thing for Macs,
    beyond expensive niche Mac-specific solutions. I'd prefer them over USB
    any day - although Thunderbolt gets closest.

    Theo

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  • From Martin S Taylor@21:1/5 to Theo on Fri Nov 25 20:20:01 2022
    On 25 Nov 2022, Theo wrote
    (in article <TkA*[email protected]>):

    No experience with an Icy Box RAID, but generally a bit wary of 'consumer' RAID solutions. (I think I have an Icy Box drive cage which poorly
    ventilated drives and various parts snapped, so not thrilled by their build quality)

    No, it is a bit cheap-and-cheerful but respected people on this newsgroup suggested it, and the first one I bought continues to work very well.
    How much bandwidth do you need for your video editing? Bearing in mind a typical consumer HDD only does about 100MB/s in sequential read/write performance.

    100MB/s would be fine. That's what the original Icy Box is giving. The new
    one, with new drives, newly reformatted, is giving about 35MB/s
    Wondering whether a moderately beefy NAS is suitable, or if you're going to want more than gigabit performance (which can be done, at a cost)?

    The problem with NAS is that Backblaze charge ten times as much to back up a NAS as they charge to back up a DAS. That's why I specifically chose a box which can't be used as a NAS (which I don't need).
    What Mac are you using with it? Some of the Minis and Studios have a 10Gbps port which makes a NAS a lot more useful for video.

    iMac Pro.

    MST

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  • From nospam@21:1/5 to Martin S Taylor on Fri Nov 25 15:22:33 2022
    In article
    <[email protected]>,
    Martin S Taylor <[email protected]> wrote:

    The problem with NAS is that Backblaze charge ten times as much to back up a NAS as they charge to back up a DAS. That's why I specifically chose a box which can't be used as a NAS (which I don't need).

    there are ways around that

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  • From Martin S Taylor@21:1/5 to nospam on Sat Nov 26 22:23:23 2022
    On 25 Nov 2022, nospam wrote
    (in article<251120221522335119%[email protected]d>):

    The problem with NAS is that Backblaze charge ten times as much to back up a
    NAS as they charge to back up a DAS. That's why I specifically chose a box which can't be used as a NAS (which I don't need).

    there are ways around that

    What are they?

    MST

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  • From nospam@21:1/5 to Martin S Taylor on Sat Nov 26 18:02:03 2022
    In article
    <[email protected]>,
    Martin S Taylor <[email protected]> wrote:

    The problem with NAS is that Backblaze charge ten times as much to back up a
    NAS as they charge to back up a DAS. That's why I specifically chose a box
    which can't be used as a NAS (which I don't need).

    there are ways around that

    What are they?

    one way is iscsi, which makes the nas look like a directly attached
    scsi device. unfortunately, mac os does not include an iscsi initiator,
    which means third party options are required. the other problem is
    because iscsi uses software on the computer and a network connection,
    it won't be as reliable as a simple physical scsi cable (although that
    did have issues too). on the other hand, it's faster than traditional
    scsi.

    another way is use a disk image stored on the nas, then mount it when
    needed as a local volume. one problem with this method is that the disk
    image can't be mounted by more than one computer at the same time. a
    bigger problem is it's possible that backblaze checks for remotely
    mounted disk images (i don't know if they do or not).

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  • From Martin S Taylor@21:1/5 to nospam on Sun Nov 27 12:55:15 2022
    On 26 Nov 2022, nospam wrote
    (in article<261120221802039741%[email protected]d>):

    The problem with NAS is that Backblaze charge ten times as much to back up a
    NAS as they charge to back up a DAS. That's why I specifically chose a box
    which can't be used as a NAS (which I don't need).

    there are ways around that

    What are they?

    one way is iscsi, which makes the nas look like a directly attached
    scsi device. unfortunately, mac os does not include an iscsi initiator,
    which means third party options are required. the other problem is
    because iscsi uses software on the computer and a network connection,
    it won't be as reliable as a simple physical scsi cable (although that
    did have issues too). on the other hand, it's faster than traditional
    scsi.

    "...won't be as reliable as a simple physical scsi cable..." sounds to me
    like "...won't be as reliable as a 1965 Ford Cortina fitted with spares
    sourced from China on eBay"
    another way is use a disk image stored on the nas, then mount it when
    needed as a local volume. one problem with this method is that the disk
    image can't be mounted by more than one computer at the same time. a
    bigger problem is it's possible that backblaze checks for remotely
    mounted disk images (i don't know if they do or not).

    That's possible. Backblaze appears not to check, and as I say, I don't need a NAS so there's no need to use the drive on more than one computer at once.

    Thanks, I'll look into it.

    MST

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  • From Martin S Taylor@21:1/5 to All on Mon Nov 28 10:40:09 2022
    On 22 Nov 2022, Martin S Taylor wrote
    (in article<[email protected]>):

    But as of today it's
    running incredibly slowly, giving read and write of about 15MB/s, which just ain't good enough for video editing.
    I wrote to Icy Box and got a prompt reply that I need to update the firmware. They sent me a link to the sofware to do this.

    It is only available for Windows. They do not offer any way for Macintosh
    users to update the firmware.

    Astonishing.

    MST

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  • From Martin S Taylor@21:1/5 to All on Mon Nov 28 11:13:40 2022
    On 28 Nov 2022, Alan B wrote
    (in article<tm2446$1v319$[email protected]>):

    I wrote to Icy Box and got a prompt reply that I need to update the firmware.
    They sent me a link to the sofware to do this.

    It is only available for Windows. They do not offer any way for Macintosh users to update the firmware.

    Astonishing.

    Indeed :( It might be possible to use a Windows virtual machine to perform the upgrade but that seems a bit of a sledgehammer to crack a nut
    technique.

    I had a look using Fusion, but it won't work: the prehistoric versions of Windows which I own need special drivers for the Icy Box, and they appear not to be readily available.

    It's possible that I have friends who use Windows, I suppose. Maybe I should ask them.

    MST

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  • From Alan B@21:1/5 to Martin S Taylor on Mon Nov 28 10:56:06 2022
    Martin S Taylor <[email protected]> wrote:
    On 22 Nov 2022, Martin S Taylor wrote
    (in article<[email protected]>):

    But as of today it's
    running incredibly slowly, giving read and write of about 15MB/s, which just >> ain't good enough for video editing.
    I wrote to Icy Box and got a prompt reply that I need to update the firmware. They sent me a link to the sofware to do this.

    It is only available for Windows. They do not offer any way for Macintosh users to update the firmware.

    Astonishing.

    Indeed :( It might be possible to use a Windows virtual machine to perform
    the upgrade but that seems a bit of a sledgehammer to crack a nut
    technique.

    --
    Cheers, Alan

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  • From Graham J@21:1/5 to Martin S Taylor on Mon Nov 28 12:11:47 2022
    Martin S Taylor wrote:
    [snip]


    It's possible that I have friends who use Windows, I suppose. Maybe I should ask them.

    If you're anywhere near Thetford in Norfolk I could help ...


    --
    Graham J

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  • From nospam@21:1/5 to Martin S Taylor on Mon Nov 28 07:46:46 2022
    In article
    <[email protected]>,
    Martin S Taylor <[email protected]> wrote:

    I wrote to Icy Box and got a prompt reply that I need to update the firmware. They sent me a link to the sofware to do this.

    It is only available for Windows. They do not offer any way for Macintosh users to update the firmware.

    Astonishing.

    that's not unusual, especially for smaller companies.

    it should work in a virtual machine.

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  • From Martin S Taylor@21:1/5 to Graham J on Mon Nov 28 14:39:33 2022
    On 28 Nov 2022, Graham J wrote
    (in article <tm28i7$1vdgs$[email protected]>):


    It's possible that I have friends who use Windows, I suppose. Maybe I should
    ask them.

    If you're anywhere near Thetford in Norfolk I could help ...

    That's kind. However, I found a PC with about an 8" screen in a box at the
    back of the garage. I think it dates from the mid-nineteenth century. Anyway, it cheerfully did what was required of it, and both Icy Boxes are now up to date with the latest firmware.

    More anon...

    MST

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