Well this should be interesting. Purchased a Dell U2518D display in Jan 2020 from Amazon, today it appears it's developed a column of pixels with blue stuck on. Most visible when the display is black as it is when it's searching for input (so the back-light is active). Also interesting is that the line of stuck pixels fades out about a cm from the top and bottom of the actual screen
area.
2.5 years old so we'll have to see how sympathetic they are.
On 14/08/2022 22:26, TimS wrote:
Well this should be interesting. Purchased a Dell U2518D display in Jan
2020
from Amazon, today it appears it's developed a column of pixels with blue
stuck on. Most visible when the display is black as it is when it's
searching
for input (so the back-light is active). Also interesting is that the
line of
stuck pixels fades out about a cm from the top and bottom of the actual
screen
area.
2.5 years old so we'll have to see how sympathetic they are.
Unless it's still in its "limited hardware warranty period", probably not very.
<https://www.dell.com/support/kbdoc/en-ie/000126004/dell-display-pixel-guidelines>
Are you sure its not the harness that has a cracked track? I got one of
those for 8 quid, similar fault but older Dell.
On 15/08/2022 02:23, Calum wrote:
2.5 years old so we'll have to see how sympathetic they are.
Unless it's still in its "limited hardware warranty period", probably
not very.
<https://www.dell.com/support/kbdoc/en-ie/000126004/dell-display-pixel-guidelines>
I'd hope it would be covered. An occasional dot pixel failure is a
problem on the panel substrate. Panels could be sold like that, under
terms of sale and customer acceptance.
To me a failed line of pixels is not acceptable, it's either electronics
or interconnects failing, it negatively impacts its use.
2.5 years old so we'll have to see how sympathetic they are.
Unless it's still in its "limited hardware warranty period", probably
not very.
<https://www.dell.com/support/kbdoc/en-ie/000126004/dell-display-pixel-guidelines>
To me a failed line of pixels is not acceptable, it's either electronics
or interconnects failing, it negatively impacts its use.
Well guess what. It's gone away. Or at any rate reduced in intensity to the point where I'm not sure whether I can see it or not. It was definitely there before - a bright blue vertical line visible if e.g. I slept the machine.
Calum wrote:
2.5 years old so we'll have to see how sympathetic they are.
I'd hope it would be covered.
On 17 Aug 2022 at 13:04:21 BST, Adrian Caspersz <[email protected]d>
wrote:
On 15/08/2022 02:23, Calum wrote:
2.5 years old so we'll have to see how sympathetic they are.
Unless it's still in its "limited hardware warranty period", probably
not very.
<https://www.dell.com/support/kbdoc/en-ie/000126004/dell-display-pixel-guidelines>
I'd hope it would be covered. An occasional dot pixel failure is a
problem on the panel substrate. Panels could be sold like that, under
terms of sale and customer acceptance.
To me a failed line of pixels is not acceptable, it's either electronics
or interconnects failing, it negatively impacts its use.
Well guess what. It's gone away. Or at any rate reduced in intensity to
the
point where I'm not sure whether I can see it or not. It was definitely
there
before - a bright blue vertical line visible if e.g. I slept the machine.
Adrian Caspersz wrote:
Calum wrote:
2.5 years old so we'll have to see how sympathetic they are.I'd hope it would be covered.
I doubt it ...
"Dell shall repair or replace the Dell Product if it develops a
material fault in the period of one year from date of delivery."
<https://www.dell.com/learn/uk/en/ukcorp1/terms-of-sale-consumer-warranties>
Well guess what. It's gone away. Or at any rate reduced in intensity
to the point where I'm not sure whether I can see it or not. It was definitely there before - a bright blue vertical line visible if e.g.
I slept the machine.
Adrian Caspersz wrote:
Calum wrote:
2.5 years old so we'll have to see how sympathetic they are.
I'd hope it would be covered.
I doubt it ...
"Dell shall repair or replace the Dell Product if it develops a
material fault in the period of one year from date of delivery."
<https://www.dell.com/learn/uk/en/ukcorp1/terms-of-sale-consumer-warranties>
On Wed, 17 Aug 2022 22:50:40 +1000, Andy Burns <[email protected]> wrote:
Adrian Caspersz wrote:
Calum wrote:
2.5 years old so we'll have to see how sympathetic they are.I'd hope it would be covered.
I doubt it ...
"Dell shall repair or replace the Dell Product if it develops a
material fault in the period of one year from date of delivery."
<https://www.dell.com/learn/uk/en/ukcorp1/terms-of-sale-consumer-warranties>
But the statutory warranty also applys and it isn't just 1 year.
On Thu, 18 Aug 2022 04:59:20 +1000, "Rod Speed"
<[email protected]> wrote:
On Wed, 17 Aug 2022 22:14:42 +1000, TimS <[email protected]>
wrote:
On 17 Aug 2022 at 13:04:21 BST, Adrian Caspersz <[email protected]d>
wrote:
On 15/08/2022 02:23, Calum wrote:
2.5 years old so we'll have to see how sympathetic they are.
Unless it's still in its "limited hardware warranty period", probably >>>>> not very.
<https://www.dell.com/support/kbdoc/en-ie/000126004/dell-display-pixel-guidelines>
I'd hope it would be covered. An occasional dot pixel failure is a
problem on the panel substrate. Panels could be sold like that, under
terms of sale and customer acceptance.
To me a failed line of pixels is not acceptable, it's either
electronics
or interconnects failing, it negatively impacts its use.
Well guess what. It's gone away. Or at any rate reduced in intensity to
the
point where I'm not sure whether I can see it or not. It was definitely
there
before - a bright blue vertical line visible if e.g. I slept the
machine.
That does indicate a poor connection which varys.
Do you mean vary's?
On Thu, 18 Aug 2022 05:01:41 +1000, "Rod Speed"
<[email protected]> wrote:
On Wed, 17 Aug 2022 22:50:40 +1000, Andy Burns <[email protected]>
wrote:
Adrian Caspersz wrote:
Calum wrote:
2.5 years old so we'll have to see how sympathetic they are.I'd hope it would be covered.
I doubt it ...
"Dell shall repair or replace the Dell Product if it develops a
material fault in the period of one year from date of delivery."
<https://www.dell.com/learn/uk/en/ukcorp1/terms-of-sale-consumer-warranties>
But the statutory warranty also applys and it isn't just 1 year.
Do you mean apply's?
percussive maintenance:)
On Thu, 18 Aug 2022 05:01:41 +1000, "Rod Speed"
<[email protected]> wrote:
On Wed, 17 Aug 2022 22:50:40 +1000, Andy Burns <[email protected]> wrote: >>
Adrian Caspersz wrote:
Calum wrote:
2.5 years old so we'll have to see how sympathetic they are.I'd hope it would be covered.
I doubt it ...
"Dell shall repair or replace the Dell Product if it develops a
material fault in the period of one year from date of delivery."
<https://www.dell.com/learn/uk/en/ukcorp1/terms-of-sale-consumer-warranties>
But the statutory warranty also applys and it isn't just 1 year.
Do you mean apply's?
On 18 Aug 2022 at 10:59:10 BST, Costas Skatadopoulopoulos <[email protected]> wrote:
On Thu, 18 Aug 2022 05:01:41 +1000, "Rod Speed"
<[email protected]> wrote:
On Wed, 17 Aug 2022 22:50:40 +1000, Andy Burns <[email protected]>
wrote:
Adrian Caspersz wrote:
Calum wrote:
2.5 years old so we'll have to see how sympathetic they are.I'd hope it would be covered.
I doubt it ...
"Dell shall repair or replace the Dell Product if it develops a
material fault in the period of one year from date of delivery."
<https://www.dell.com/learn/uk/en/ukcorp1/terms-of-sale-consumer-warranties>
But the statutory warranty also applys and it isn't just 1 year.
Do you mean apply's?
No, he means varies and applies but his grasp of English is poor.
On 18/08/2022 01:38, Rob Morley wrote:
percussive maintenance:)
Is that what I think it means?
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