I've been asked to help a naive user copy "everything" from an old iPad
to a new iPad that she's just bought. The old device is probably 10
years old and may well never have been updated since she first had it.

Is there any good guidance available?

What sort of problems can I expect? I envisage broken access to iCloud
and a history of failed backups.


--
Graham J

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On 25/11/2024 11:35, Graham J wrote:

I've been asked to help a naive user copy "everything" from an old iPad
to a new iPad that she's just bought.  The old device is probably 10
years old and may well never have been updated since she first had it.

Is there any good guidance available?

<https://support.apple.com/en-us/108344>

Effectively Apple give you temporary extra iCloud storage to enable the transfer.

What sort of problems can I expect?  I envisage broken access to iCloud
and a history of failed backups.

I've not personally used this feature so no idea what issues there might
be. Most likely is that old apps that are no longer supported may not
transfer over.

--
Bruce Horrocks
Hampshire, England

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Bruce wrote:

On 25/11/2024 11:35, Graham J wrote:

I've been asked to help a naive user copy "everything" from an old
iPad to a new iPad that she's just bought.  The old device is probably
10 years old and may well never have been updated since she first had it.

Is there any good guidance available?

<https://support.apple.com/en-us/108344>

Effectively Apple give you temporary extra iCloud storage to enable the transfer.

What sort of problems can I expect?  I envisage broken access to
iCloud and a history of failed backups.

I've not personally used this feature so no idea what issues there might
be. Most likely is that old apps that are no longer supported may not transfer over.

Does the age and OS version of the old iPad matter?


--
Graham J

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On 25/11/2024 22:46, Chris wrote:

Graham J <[email protected]> wrote:

Bruce wrote:

On 25/11/2024 11:35, Graham J wrote:

I've been asked to help a naive user copy "everything" from an old
iPad to a new iPad that she's just bought.  The old device is probably >>>> 10 years old and may well never have been updated since she first had it. >>>>
Is there any good guidance available?

<https://support.apple.com/en-us/108344>

Effectively Apple give you temporary extra iCloud storage to enable the
transfer.

What sort of problems can I expect?  I envisage broken access to
iCloud and a history of failed backups.

I've not personally used this feature so no idea what issues there might >>> be. Most likely is that old apps that are no longer supported may not
transfer over.

Does the age and OS version of the old iPad matter?

More than likely. The direct transfer method might not work as you need ipados 13 or newer.

If that's too new you'll need to go via itunes. First, backup the old ipad
to itunes - set a password to ensure sensitive information is stored - and then setup the new ipad via a restore from the backup.

I'd certainly agree to backing up the old iPad and then setting up the
new iPad by restoring the earlier backup.

But what on earth has iTunes got to do with anything?

iTunes is essentially "dead," but its functionality has been split
across several different apps and services.

Apple officially ended iTunes with the release of **macOS Catalina** in
2019. Instead of iTunes, Apple introduced three separate apps for
managing your media:

1. **Apple Music** – for music streaming and library management.
2. **Apple TV** – for movies, TV shows, and streaming.
3. **Apple Podcasts** – for podcasts.

For managing devices (iPhone, iPad, etc.), Apple shifted that
responsibility to **Finder** in macOS.

While iTunes itself is gone, Apple’s services continue to serve much of
the same functions—streaming, purchasing, and organizing media—just
through more specialized apps.

--
David

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Chris wrote:

[snip]

If that's too new you'll need to go via itunes. First, backup the old ipad
to itunes - set a password to ensure sensitive information is stored - and then setup the new ipad via a restore from the backup.

I'm told it is OS 9.3.5 so yes, it looks like iTunes.

Is iTunes in the cloud? Or does it require a real computer on the LAN?



--
Graham J

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Graham J <[email protected]> wrote:

I've been asked to help a naive user copy "everything" from an old iPad
to a new iPad that she's just bought. The old device is probably 10
years old and may well never have been updated since she first had it.

Is there any good guidance available?

What sort of problems can I expect? I envisage broken access to iCloud
and a history of failed backups.

None, just do it.
The process will put over everything there is on it,
whether or not it has ever been backed up.

Jan

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Graham J wrote:

Chris wrote:

[snip]

If that's too new you'll need to go via itunes. First, backup the old
ipad
to itunes - set a password to ensure sensitive information is stored -
and
then setup the new ipad via a restore from the backup.

I'm told it is OS 9.3.5 so yes, it looks like iTunes.

Is iTunes in the cloud?  Or does it require a real computer on the LAN?

OK so here's what happened:

User's notes from 2019 suggested Model MD529B/A Version 9.3.5 but the
machine I was presented with was clearly not that machine. In reality
it was one inherited from somebody else.

Power on - says Version 12.5.7 is available - allow it to update. Takes forever!

Shows an email address as the Apple ID but we don't have access to that
email address. So agree to forget about copying stuff, simply set up
new iPad from scratch.

Notes suggest a couple of other email addresses used as Apple IDs - but
no passwords and no access to those email addresses either.

In my experience this lack of documentation is typical of real users.

So I set out to create a completely new Apple ID using my laptop.
Provide all the requested information, then get error message:

Cannot create account at this time !!!

No explanation as to why - in my experience this is typical of Apple.
Googling suggests a new ID has to be created using the virgin iPad.

So power up the new iPad - Model Number MPQ33B/A - and follow the
instructions. This is even more tedious than setting up a new Windows
PC! Lots of questions that a naive user would have no idea how to answer!

So, after about an hour, have a new Apple ID, automatic updates set and
version 17.5.1 shows, email account created and tested. I found the
on-screen keyboard really difficult to type numbers - unlike previous
Apple devices I've used where there was a numeric shift as well as a
CAPS shift.


--
Graham J

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Am 27.11.24 um 21:05 schrieb Graham J:

In my experience this lack of documentation is typical of real users.

For real beginners.

So I set out to create a completely new Apple ID using my laptop.
Provide all the requested information, then get error message:

Cannot create account at this time !!!

Are you surprised?
User-Agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:91.0) Gecko/20100101
Firefox/91.0 SeaMonkey/2.53.19

This will never work.

No explanation as to why - in my experience this is typical of Apple. Googling suggests a new ID has to be created using the virgin iPad.

That is the way to go.

So power up the new iPad - Model Number MPQ33B/A - and follow the instructions. This is even more tedious than setting up a new Windows
PC! Lots of questions that a naive user would have no idea how to answer!

Utter nonsense! The setup of an iPad takes 20 minutes. To bring a
Windows PC to a similar level from scratch takes at least two days.

So, after about an hour, have a new Apple ID, automatic updates set and version 17.5.1 shows, email account created and tested. I found the on-screen keyboard really difficult to type numbers - unlike previous
Apple devices I've used where there was a numeric shift as well as a
CAPS shift.

Hm, hm.


--
"Gutta cavat lapidem." (Ovid)

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On 28.11.24 09:17, Graham J wrote:

Jörg Lorenz wrote:

Am 27.11.24 um 21:05 schrieb Graham J:

In my experience this lack of documentation is typical of real users.

For real beginners.

So I set out to create a completely new Apple ID using my laptop.
Provide all the requested information, then get error message:

Cannot create account at this time !!!

Are you surprised?

Well yes, I am. There's nothing on the Apple "account creation" web
page to suggest that it is designed only to work from an Apple device,

Not necessarily.

so I expected it to work from any computer using any browser. Further,
it allowed me to get all the way through the process before giving a completely useless message. Much more typical of Microsoft!

Depends on the age of the OS and the Browser.

User-Agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:91.0)
Gecko/20100101
 Firefox/91.0 SeaMonkey/2.53.19

6.1[32] Windows 7 Starter, Home Basic, Home Premium, Professional, Enterprise, Ultimate[36] October 22, 2009 [37] 7600 (RTM)
7601 (SP1)
Windows Thin PC — June 6, 2011

And with Seamonkey you are riding a dead horse too.

[snip]

Your choice.


--
"Roma locuta, causa finita." (Augustinus)

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Jörg Lorenz wrote:

Am 27.11.24 um 21:05 schrieb Graham J:

In my experience this lack of documentation is typical of real users.

For real beginners.

So I set out to create a completely new Apple ID using my laptop.
Provide all the requested information, then get error message:

Cannot create account at this time !!!

Are you surprised?

Well yes, I am. There's nothing on the Apple "account creation" web
page to suggest that it is designed only to work from an Apple device,
so I expected it to work from any computer using any browser. Further,
it allowed me to get all the way through the process before giving a
completely useless message. Much more typical of Microsoft!

User-Agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:91.0)
Gecko/20100101
 Firefox/91.0 SeaMonkey/2.53.19

[snip]



--
Graham J

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