Peter James <
[email protected]> wrote:
My wife owns a Kindle Fire that is about three years old. She has lost the password and is not able to access the files even though the Kindle is able to
use the correct password to log in and boot up.
She wants to export files/books she has purchased from the Kindle Fire to her iPad but the lack of the password is stopping her.
Can any of the guru's on this NG advise.
I've never seen a Kindle Fire but I'm assuming it works like a regular
Android device. Is there a File Manager type app installed that allows you
to poke around the filesystem? Can you find what you're looking for?
If you can see any files in the file manager, you could try plugging in a
USB stick and copying them to there.
I'm not sure you can import files to Kindle on the iPad, don't you have to download them from your Amazon library? Do you have the password for your Amazon account, or can you reset that?
If you do get the Kindle files (.azw is one file format) it's probably
possible to convert them to a regular non-Amazon ebook using Calibre (run on
a Mac, PC, etc)
Please don't suggest. contacting Amazon. Three times I have rung them and each
tiime I have made contact with one of their help desk personnel who's fractured English would qualify them for a role in a Monty Python sketch making them totally non-understandable.
Amazon tend to point you towards live chat, but it's some contact centre in
the Philippines or thereabouts. They barely even cope with 'my package
didn't arrive' or 'my item broke in the warranty period'. I wouldn't hold
out much hope for technical support, although perhaps there's another department for that.
Theo
(flying mostly blind here)
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