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  • Phish or Real?

    From Davey@21:1/5 to All on Wed Sep 6 11:41:01 2017
    We have received a letter from SunLife, addressed to somebody who has
    not lived here within living memory, if ever. The address, which is
    quite complex, is 100% correct. I opened it, with the idea of possibly informing SunLife that it had the wrong person or address. It is
    addressed to a woman who apparently has lost her husband, and includes
    a form for filling in bank details etc. for a repayment from AXA. This
    sounds awfully like a phishing attempt, but as there is no correct
    person named, is it phishing, or just a mix-up at SunLife? Should I call Sunlife and check, and warn them if they cannot identify this claim?

    I will meanwhile do nothing.

    Any helpful suggestions or even history welcomed.

    --
    Davey.

    --- SoupGate-Win32 v1.05
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  • From Chris Whelan@21:1/5 to Davey on Wed Sep 6 11:55:27 2017
    Davey wrote:

    We have received a letter from SunLife, addressed to somebody who has
    not lived here within living memory, if ever. The address, which is
    quite complex, is 100% correct. I opened it, with the idea of possibly informing SunLife that it had the wrong person or address. It is
    addressed to a woman who apparently has lost her husband, and includes
    a form for filling in bank details etc. for a repayment from AXA. This
    sounds awfully like a phishing attempt, but as there is no correct
    person named, is it phishing, or just a mix-up at SunLife? Should I call Sunlife and check, and warn them if they cannot identify this claim?

    I will meanwhile do nothing.

    Any helpful suggestions or even history welcomed.

    Yes, you should.

    There might be a way of reporting on-line at SunLife's website perhaps?

    Chris

    --
    Remove prejudice to reply.

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    * Origin: fsxNet Usenet Gateway (21:1/5)
  • From Davey@21:1/5 to Chris Whelan on Wed Sep 6 12:14:41 2017
    On Wed, 06 Sep 2017 11:55:27 +0100
    Chris Whelan <[email protected]> wrote:

    Davey wrote:

    We have received a letter from SunLife, addressed to somebody who
    has not lived here within living memory, if ever. The address,
    which is quite complex, is 100% correct. I opened it, with the idea
    of possibly informing SunLife that it had the wrong person or
    address. It is addressed to a woman who apparently has lost her
    husband, and includes a form for filling in bank details etc. for a repayment from AXA. This sounds awfully like a phishing attempt,
    but as there is no correct person named, is it phishing, or just a
    mix-up at SunLife? Should I call Sunlife and check, and warn them
    if they cannot identify this claim?

    I will meanwhile do nothing.

    Any helpful suggestions or even history welcomed.

    Yes, you should.

    There might be a way of reporting on-line at SunLife's website
    perhaps?

    Chris


    Yes, I had also wondered about that. I'll take a look, and maybe bypass
    any nefarious 'phone attendants.
    I'll report any progress.

    Thanks for feedback.

    --
    Davey.

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)
  • From Davey@21:1/5 to Chris Whelan on Wed Sep 6 20:00:44 2017
    On Wed, 06 Sep 2017 11:55:27 +0100
    Chris Whelan <[email protected]> wrote:

    Davey wrote:

    We have received a letter from SunLife, addressed to somebody who
    has not lived here within living memory, if ever. The address,
    which is quite complex, is 100% correct. I opened it, with the idea
    of possibly informing SunLife that it had the wrong person or
    address. It is addressed to a woman who apparently has lost her
    husband, and includes a form for filling in bank details etc. for a repayment from AXA. This sounds awfully like a phishing attempt,
    but as there is no correct person named, is it phishing, or just a
    mix-up at SunLife? Should I call Sunlife and check, and warn them
    if they cannot identify this claim?

    I will meanwhile do nothing.

    Any helpful suggestions or even history welcomed.

    Yes, you should.

    There might be a way of reporting on-line at SunLife's website
    perhaps?

    Chris


    The 0800 'phone number given on the website was the same as the one on
    the letter. I called:

    "We are experiencing unprecedented call volume at the moment. If your
    call is urgent, please stay on the line. Otherwise, please call back
    later."

    That was the only 'phone response I could get, so I sent an e-mail
    message. So far, no response.

    --
    Davey.

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)