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  • SamKnows gone all quiet on me

    From David@21:1/5 to All on Thu Apr 17 18:55:51 2025
    I've had a SamKnows box monitoring my Virgin Media broadband for many
    years now.
    I was contacted before Xmas to say that the box was not reporting.
    I rebooted it, and checked on the dashboard where it seemed to be working again.
    I received an email from SamKnows saying it was reporting again.

    I now note that I haven't received any monthly reports since December.
    My login to the dashboard no longer works, although the password change
    feature did work.
    However still no dashboard.

    I have had no response from the email address for support.

    Is SamKnows no longer working?

    I still have their router.

    Cheers



    Dave R

    --
    AMD FX-6300 in GA-990X-Gaming SLI-CF running Windows 10 x64

    --
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  • From Andy Burns@21:1/5 to David on Thu Apr 17 20:00:26 2025
    David wrote:

    Is SamKnows no longer working?

    I got the impression that they'd "moved on" after being swallowed by
    Cisco ...

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)
  • From Theo@21:1/5 to David on Thu Apr 24 17:05:39 2025
    David <[email protected]> wrote:
    On Thu, 17 Apr 2025 18:55:51 +0000, David wrote:

    I've had a SamKnows box monitoring my Virgin Media broadband for many
    years now.
    I was contacted before Xmas to say that the box was not reporting.
    I rebooted it, and checked on the dashboard where it seemed to be
    working again.
    I received an email from SamKnows saying it was reporting again.

    I now note that I haven't received any monthly reports since December.
    My login to the dashboard no longer works, although the password change feature did work.
    However still no dashboard.

    I have had no response from the email address for support.

    Is SamKnows no longer working?

    I still have their router.

    Confirmed today via email that their code can now run within a standard router so you don't need the additional router that they supplied.

    SamKnows routers and accounts are apparently no longer supported.

    They advise recycling the router.
    At the moment I don't have the energy to reflash it, so I will ask locally
    if any hobbyist wants to play.

    The Whitebox is: https://openwrt.org/toh/samknows/sk-wb8?s[]=openwrt&s[]=default

    if anyone wants to try. The black ones were consumer TP-Link routers.

    Specs are nothing particularly amazing, but I suppose it could be used as an additional switch, access point or similar if it was going free. I've done
    the latter with a spare Homehub 5a.

    Theo

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)
  • From David@21:1/5 to David on Thu Apr 24 15:23:08 2025
    On Thu, 17 Apr 2025 18:55:51 +0000, David wrote:

    I've had a SamKnows box monitoring my Virgin Media broadband for many
    years now.
    I was contacted before Xmas to say that the box was not reporting.
    I rebooted it, and checked on the dashboard where it seemed to be
    working again.
    I received an email from SamKnows saying it was reporting again.

    I now note that I haven't received any monthly reports since December.
    My login to the dashboard no longer works, although the password change feature did work.
    However still no dashboard.

    I have had no response from the email address for support.

    Is SamKnows no longer working?

    I still have their router.

    Confirmed today via email that their code can now run within a standard
    router so you don't need the additional router that they supplied.

    SamKnows routers and accounts are apparently no longer supported.

    They advise recycling the router.
    At the moment I don't have the energy to reflash it, so I will ask locally
    if any hobbyist wants to play.

    Cheers



    Dave R


    --
    AMD FX-6300 in GA-990X-Gaming SLI-CF running Windows 10 x64

    --
    This email has been checked for viruses by Avast antivirus software. www.avast.com

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)