• Idiot machine

    From bfh@21:1/5 to All on Sun May 26 01:47:14 2024
    I think AT&T needs an AI - even a bad one.

    ---------------------------------------------------------------------- Hello,Here’s a copy of the chat transcript you requested:
    Reference Number: 17166986588288491 DATE/TIME: 2024-05-26 00:44:18
    Good Morning!Sunday 12:44 AM
    AT&T : Welcome to the AT&T chat! I'm your virtual assistant.
    AT&T : Select a topic or ask a question.
    I have a billing issuePay my billExplain fee or charge
    Me : Can I get help with my bill?
    AT&T : So I can get you the right info, what service are you asking about?
    AT&T WirelessAT&T InternetAT&T Digital PhoneDSLDIRECTVU-Verse TV
    Me : AT&T Digital Phone
    AT&T : OK, let’s get your bill question answered! What are you trying
    to do today?
    Make or edit a payment arrangementAsk about a charge on my billSee how
    much a plan costsFind out why my bill went upLearn how to pay my bill
    Me : I got a bill in the mail for 88.53, but the ATT website says I
    owe nothing. I believe I owe 88.53. What's wrong with the website?
    AT&T : Ok! What can I help you with?
    Refund for a chargeAnother fee or charge question
    Me : I just told you.
    AT&T : What was that?
    AT&T : Ok! What can I help you with?
    Chat Transcript
    ©2022 AT&T Intellectual Property. All rights reserved. AT&T and Globe
    logo are registered trademarks of AT&T Intellectual Property.Page 1 of 6
    Refund for a chargeAnother fee or charge question
    Me : I got a bill in the mail for 88.53, but the ATT website says I
    owe nothing. I believe I owe 88.53. What's wrong with the website?
    AT&T : Ok! What can I help you with?
    Refund for a chargeAnother fee or charge question
    Me : Forget it. You're not on top of things.
    AT&T : I missed that, say that again?
    AT&T : Ok! What can I help you with?
    Refund for a chargeAnother fee or charge question
    Me : Is there a human around?
    AT&T : Choose a topic to chat about:
    Billing, Usage & PlansPaymentsShoppingDevices & OrdersMoving or
    changing serviceTroubleshooting & repairs
    Me : Billing, Usage & Plans
    AT&T : I can help you with that! Which one of these would like to talk
    about?
    Select from one of these options : - Explain a fee - Modify Service -
    Text and call usage
    None of the above
    None of the aboveMe : None of the above
    AT&T : Let me try connecting you with someone who can get you the help
    you need.
    AT&T : Conversation is queued
    You're in line for an agent
    AT&T : An agent will be with you soon. Stay near your device and keep
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    Chat Transcript
    ©2022 AT&T Intellectual Property. All rights reserved. AT&T and Globe
    logo are registered trademarks of AT&T Intellectual Property.Page 2 of 6
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    ©2022 AT&T Intellectual Property. All rights reserved. AT&T and Globe
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    ©2022 AT&T Intellectual Property. All rights reserved. AT&T and Globe
    logo are registered trademarks of AT&T Intellectual Property.Page 4 of 6
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    ©2022 AT&T Intellectual Property. All rights reserved. AT&T and Globe
    logo are registered trademarks of AT&T Intellectual Property.Page 5 of 6
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    -----------------------------------------------
    --
    bill
    Theory don't mean squat if it don't work.

    --- SoupGate-Win32 v1.05
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  • From Mike Van Pelt@21:1/5 to [email protected] on Mon May 27 18:24:40 2024
    In article <C1A4O.13791$[email protected]>, bfh <[email protected]> wrote:
    I think AT&T needs an AI - even a bad one.

    AI ... isn't. Intelligence, that is, artificial or otherwise.

    It's simulated intelligence. Simulated more or less badly.
    Sometimes seems to give intelligent responses, but prone
    to wildly ridiculous outputs, like the Google AI recommending
    drinking urine, or the A"I" generated scientific papers and
    legal briefs that had entirely fictitious references.

    On the whole, there's no more intelligence there than in
    the old 1970s vintage Eliza program. It's just more elaborate.

    --
    Mike Van Pelt | "I don't advise it unless you're nuts."
    mvp at calweb.com | -- Ray Wilkinson, after riding out Hurricane
    KE6BVH | Ike on Surfside Beach in Galveston

    --- SoupGate-Win32 v1.05
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  • From bfh@21:1/5 to Mike Van Pelt on Mon May 27 15:52:57 2024
    Mike Van Pelt wrote:
    In article <C1A4O.13791$[email protected]>, bfh <[email protected]> wrote:
    I think AT&T needs an AI - even a bad one.

    AI ... isn't. Intelligence, that is, artificial or otherwise.

    It's simulated intelligence. Simulated more or less badly.
    Sometimes seems to give intelligent responses, but prone
    to wildly ridiculous outputs, like the Google AI recommending
    drinking urine, or the A"I" generated scientific papers and
    legal briefs that had entirely fictitious references.

    On the whole, there's no more intelligence there than in
    the old 1970s vintage Eliza program. It's just more elaborate.


    You could be right. Every now and then, it feels like I'm talking to
    Eliza's ghost.

    --
    bill
    Theory don't mean squat if it don't work.

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)
  • From George.Anthony@21:1/5 to Mike Van Pelt on Mon May 27 21:16:32 2024
    Mike Van Pelt <[email protected]> wrote:
    In article <C1A4O.13791$[email protected]>, bfh <[email protected]> wrote:
    I think AT&T needs an AI - even a bad one.

    AI ... isn't. Intelligence, that is, artificial or otherwise.

    It's simulated intelligence. Simulated more or less badly.
    Sometimes seems to give intelligent responses, but prone
    to wildly ridiculous outputs, like the Google AI recommending
    drinking urine, or the A"I" generated scientific papers and
    legal briefs that had entirely fictitious references.

    On the whole, there's no more intelligence there than in
    the old 1970s vintage Eliza program. It's just more elaborate.


    Back n the late 70s I thought maybe I should learn a little about these personal computer things. I wrote a rudimentary Basic program similar to Eliza. It gave straight, simple answers ( marginally better than a Magic
    Eight Ball). It did amaze the kids though. It was still more accurate than these woke biased AI programs of today. .

    --
    Biden doesn’t need a cognitive test… his voters do.

    --- SoupGate-Win32 v1.05
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