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  • SSA Website

    From John Foster@21:1/5 to All on Mon Mar 20 09:11:54 2023
    Can someone PLEASE update and modernize the SSA website to make it more user-friendly? As a member, wanting to renew my membership, there is no indication of where to go to do this online. There are two separate sites, with two separate logins, with no
    indication of what information is behind which login. In this day and age, it would seem obvious to have one website, with one login where members could go to find out whatever they are looking for or to take care of whatever business they are needing
    to. Other basic information that the general public would want to know would be available on the part without the need for a login. It seems obvious, but somehow the current setup is very convoluted and difficult to navigate.

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)
  • From Mark Mocho@21:1/5 to John Foster on Mon Mar 20 10:45:27 2023
    On Monday, March 20, 2023 at 10:11:57 AM UTC-6, John Foster wrote:
    Can someone PLEASE update and modernize the SSA website to make it more user-friendly? As a member, wanting to renew my membership, there is no indication of where to go to do this online. There are two separate sites, with two separate logins, with no
    indication of what information is behind which login. In this day and age, it would seem obvious to have one website, with one login where members could go to find out whatever they are looking for or to take care of whatever business they are needing to.
    Other basic information that the general public would want to know would be available on the part without the need for a login. It seems obvious, but somehow the current setup is very convoluted and difficult to navigate.

    I agree completely.

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)
  • From Frank Whiteley@21:1/5 to John Foster on Mon Mar 20 11:01:19 2023
    On Monday, March 20, 2023 at 10:11:57 AM UTC-6, John Foster wrote:
    Can someone PLEASE update and modernize the SSA website to make it more user-friendly? As a member, wanting to renew my membership, there is no indication of where to go to do this online. There are two separate sites, with two separate logins, with no
    indication of what information is behind which login. In this day and age, it would seem obvious to have one website, with one login where members could go to find out whatever they are looking for or to take care of whatever business they are needing to.
    Other basic information that the general public would want to know would be available on the part without the need for a login. It seems obvious, but somehow the current setup is very convoluted and difficult to navigate.

    If you visit www.ssa.org on a computer, tablet, or phone, there are two clickable spots (buttons) on the page, one says Join SSA Today the other Renew Membership. Fair comment that we should have a Renewal link adjacent to the Join link on members.ssa.
    org. We see about getting that done.

    Frank

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)
  • From [email protected]@21:1/5 to Mark Mocho on Mon Mar 20 12:18:36 2023
    On Monday, March 20, 2023 at 1:45:30 PM UTC-4, Mark Mocho wrote:
    On Monday, March 20, 2023 at 10:11:57 AM UTC-6, John Foster wrote:
    Can someone PLEASE update and modernize the SSA website to make it more user-friendly? As a member, wanting to renew my membership, there is no indication of where to go to do this online. There are two separate sites, with two separate logins, with
    no indication of what information is behind which login. In this day and age, it would seem obvious to have one website, with one login where members could go to find out whatever they are looking for or to take care of whatever business they are needing
    to. Other basic information that the general public would want to know would be available on the part without the need for a login. It seems obvious, but somehow the current setup is very convoluted and difficult to navigate.
    I agree completely.
    This has been a CF from DAY ONE, and the priority should have been directed a long time ago to get this entire website made user friendly and up to date. I would go a bit further and say that those who are still trying to justify this poorly constructed
    website are part of the problem and not part of the solution. Get this problem corrected and the entire community will benefit. Old Bob, The Purist

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)
  • From Moshe Braner@21:1/5 to Frank Whiteley on Mon Mar 20 23:31:30 2023
    On 3/20/2023 2:01 PM, Frank Whiteley wrote:
    On Monday, March 20, 2023 at 10:11:57 AM UTC-6, John Foster wrote:
    Can someone PLEASE update and modernize the SSA website to make it more user-friendly? As a member, wanting to renew my membership, there is no indication of where to go to do this online. There are two separate sites, with two separate logins, with
    no indication of what information is behind which login. In this day and age, it would seem obvious to have one website, with one login where members could go to find out whatever they are looking for or to take care of whatever business they are needing
    to. Other basic information that the general public would want to know would be available on the part without the need for a login. It seems obvious, but somehow the current setup is very convoluted and difficult to navigate.

    If you visit www.ssa.org on a computer, tablet, or phone, there are two clickable spots (buttons) on the page, one says Join SSA Today the other Renew Membership. Fair comment that we should have a Renewal link adjacent to the Join link on members.ssa.
    org. We see about getting that done.

    Frank


    Last year I had trouble renewing my SSA membership online. I thought
    this year I should send a paper check by snail mail. But I tried online
    again, and it seemed like it worked. I got the "your order has been
    received" final page, explicitly saying it's a membership renewal, and mentioned my correct email address.

    Then 2 weeks later I got an email from the SSA reminding me that it is
    time to renew my membership. Sigh. I should have sent a paper check.

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)
  • From Charlie M. (UH, Pi & 002 owner/pilo@21:1/5 to John Foster on Tue Mar 21 06:48:58 2023
    On Monday, March 20, 2023 at 12:11:57 PM UTC-4, John Foster wrote:
    Can someone PLEASE update and modernize the SSA website to make it more user-friendly? As a member, wanting to renew my membership, there is no indication of where to go to do this online. There are two separate sites, with two separate logins, with no
    indication of what information is behind which login. In this day and age, it would seem obvious to have one website, with one login where members could go to find out whatever they are looking for or to take care of whatever business they are needing to.
    Other basic information that the general public would want to know would be available on the part without the need for a login. It seems obvious, but somehow the current setup is very convoluted and difficult to navigate.
    As mentioned in other threads here as well as this one, the "modernization" is what created some of the issues.
    It has been discussed here.
    It has been discussed with SSA.
    Some pages/databases within SSA.org carry between them, also seems like some don't.

    I am glad for some recent fixes in the online contest registration, I'm doing 5 this year.

    A membership renewal does not affect me, I have been a life member since late '70's.

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)
  • From S Fi@21:1/5 to John Foster on Tue Mar 21 10:02:15 2023
    On Monday, March 20, 2023 at 12:11:57 PM UTC-4, John Foster wrote:
    Can someone PLEASE update and modernize the SSA website to make it more user-friendly? As a member, wanting to renew my membership, there is no indication of where to go to do this online. There are two separate sites, with two separate logins, with no
    indication of what information is behind which login. In this day and age, it would seem obvious to have one website, with one login where members could go to find out whatever they are looking for or to take care of whatever business they are needing to.
    Other basic information that the general public would want to know would be available on the part without the need for a login. It seems obvious, but somehow the current setup is very convoluted and difficult to navigate.

    I love it when someone posts the truth here once in awhile 😂. A disaster in virtually every form of measure indeed.

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)
  • From Dan Marotta@21:1/5 to S Fi on Tue Mar 21 11:21:11 2023
    I simply gave up and let my membership lapse.


    Dan
    5J

    On 3/21/23 11:02, S Fi wrote:
    On Monday, March 20, 2023 at 12:11:57 PM UTC-4, John Foster wrote:
    Can someone PLEASE update and modernize the SSA website to make it more user-friendly? As a member, wanting to renew my membership, there is no indication of where to go to do this online. There are two separate sites, with two separate logins, with
    no indication of what information is behind which login. In this day and age, it would seem obvious to have one website, with one login where members could go to find out whatever they are looking for or to take care of whatever business they are needing
    to. Other basic information that the general public would want to know would be available on the part without the need for a login. It seems obvious, but somehow the current setup is very convoluted and difficult to navigate.

    I love it when someone posts the truth here once in awhile 😂. A disaster in virtually every form of measure indeed.

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)
  • From Phil Umphres@21:1/5 to John Foster on Fri Mar 24 19:04:12 2023
    On Monday, March 20, 2023 at 11:11:57 AM UTC-5, John Foster wrote:
    Can someone PLEASE update and modernize the SSA website to make it more user-friendly? As a member, wanting to renew my membership, there is no indication of where to go to do this online. There are two separate sites, with two separate logins, with no
    indication of what information is behind which login. In this day and age, it would seem obvious to have one website, with one login where members could go to find out whatever they are looking for or to take care of whatever business they are needing to.
    Other basic information that the general public would want to know would be available on the part without the need for a login. It seems obvious, but somehow the current setup is very convoluted and difficult to navigate.
    SSA is well aware that the website is a cluster-F. Unfortunately, it will cost a lot of money to fix it because of the need to protect member information from being hacked. Current estimate is that a complete rebuild (which is what is needed) will cost
    as much as $200,000. Fortunately, SSA received two very large bequests in 2021 and 2022 of over $1 million each. Money has been budgeted out of that to fix it and a plan is in operation. But it will not happen overnight.
    Phil Umphres

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)