• Re: Home Depot Exide 24F car battery warranty

    From Ralph Mowery@21:1/5 to All on Sat Dec 18 10:43:35 2021
    XPost: alt.home.repair

    In article <spkul2$1hjpd$[email protected]>, [email protected]
    says...

    On the Home Depot web site is a 24F 750CCA Exide car battery. https://www.homedepot.com/p/Exide-SPRINTER-MAX-12-volts-Lead-Acid-6-Cell-24F-Group-Size-750-Cold-Cranking-Amps-BCI-Auto-Battery-SX24F/308488599
    https://en.wikipedia.org/wiki/Exide

    I bought it today but Home Depot didn't have any explanation of how the "3 years free warranty" works. There are Q&A's asking and the responses conflict. Worse, they're incomplete.




    Bought a Die Hard at the local auto parts store a few months back. They
    have a 3 year free replacement . If it goes bad they are suppose to put
    in a new one for free for you. Not prorated like some used to be in the
    past.

    Working my way through college I worked for Sears in the auto shop .
    One night a man came in with a bad battery when I checked it. He was
    all smiles for a while thinking he would get a new battery as he had the
    paper work and had 2 months to go. Found out about the prorating.
    Forgot the exect ammount he got off on a new battery,but it was less
    than a dollar. That was around 1970.

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)
  • From andrew@21:1/5 to All on Sun Dec 19 00:57:29 2021
    XPost: alt.home.repair

    On the Home Depot web site is a 24F 750CCA Exide car battery. https://www.homedepot.com/p/Exide-SPRINTER-MAX-12-volts-Lead-Acid-6-Cell-24F-Group-Size-750-Cold-Cranking-Amps-BCI-Auto-Battery-SX24F/308488599
    https://en.wikipedia.org/wiki/Exide

    I bought it today but Home Depot didn't have any explanation of how the "3 years free warranty" works. There are Q&A's asking and the responses
    conflict. Worse, they're incomplete.

    I called Home Depot at 1-800-466-3337 and they referred me right back to
    the useless Q&A (which conflicts, and who knows if it's correct because
    it's not run by Home Depot but by the Internet).

    Googling, I found multiple Exide executives already went to jail for
    selling used Exide batteries as new Die Hard batteries at Sears in New
    Jersey, so now it's even more pertinent to obtain the warranty information
    (who knows if they're not still knowingly selling defective batteries as
    new). https://qconline.com/news/illinois/two-top-execs-sentenced-to-prison-in-exide-case/article_b4dd08e7-b8a3-585e-b369-27fa1da9a645.html
    https://www.nytimes.com/2001/03/24/business/exide-will-pay-27-million-in-fraud-case.html


    Have you ever brought an Exide battery back to Home Depot under warranty?
    What documentation do they require? (the date stamped on the battery is 09/23/19)

    Is the 3 years pro-rated?
    If full (which it probably is), what happens if a new battery is more
    money?

    Do you get a free battery (even if the new one costs more in a year than
    the old did today?)

    Or do you pay the difference?
    How does Home Depot determine the battery is bad?
    Do they just take your word for it?
    Do they require a mechanic's signature?

    NONE of the information I need for the warranty is on the Home Depot web
    site and when I called Home Depot they told me to ask on the web site
    (which puts me into a useless endless circle).

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)
  • From The Real Bev@21:1/5 to Ralph Mowery on Sat Dec 18 10:25:05 2021
    XPost: alt.home.repair

    On 12/18/2021 07:43 AM, Ralph Mowery wrote:
    In article <spkul2$1hjpd$[email protected]>, [email protected]
    says...

    On the Home Depot web site is a 24F 750CCA Exide car battery.
    https://www.homedepot.com/p/Exide-SPRINTER-MAX-12-volts-Lead-Acid-6-Cell-24F-Group-Size-750-Cold-Cranking-Amps-BCI-Auto-Battery-SX24F/308488599
    https://en.wikipedia.org/wiki/Exide

    I bought it today but Home Depot didn't have any explanation of how the "3 >> years free warranty" works. There are Q&A's asking and the responses
    conflict. Worse, they're incomplete.

    Bought a Die Hard at the local auto parts store a few months back. They
    have a 3 year free replacement . If it goes bad they are suppose to put
    in a new one for free for you. Not prorated like some used to be in the past.

    Working my way through college I worked for Sears in the auto shop .
    One night a man came in with a bad battery when I checked it. He was
    all smiles for a while thinking he would get a new battery as he had the paper work and had 2 months to go. Found out about the prorating.
    Forgot the exect ammount he got off on a new battery,but it was less
    than a dollar. That was around 1970.

    Maybe 40 years ago we bought a lifetime Penney's battery for our 1960
    Dodge van which made many trips across the country. The battery
    eventually failed. Penney's by then had sold their auto parts business
    to Firestone. I had to go to Penney's customer service to get my
    warranty 'validated' or something before I could go to the Firestone
    store to get a new battery.

    Firestone said they'd have to check the van's charging system before
    giving me a new battery. I pointed out the obvious and that there was
    NOTHING in the warranty requiring that. I got a new battery.

    Maybe 10 years later the battery was dead. Back to Penney's and the
    Firestone store. They wanted to give me a new BETTER 3-year battery to
    replace my 'lifetime' battery. I said no. Then they wanted to take my warranty papers into the back room to make a copy. I said I'd be happy
    to make the copy for them while they watched. They gave up. I got a
    new battery.

    We still have the van and I bet if I went back with the paperwork I'd
    get a new battery. Lifetime means lifetime. Penney's sold the warranty
    to Firestone, which is on the hook until they go belly-up.

    --
    Cheers, Bev
    Everyone crashes. Some get back on. Some don't. Some can't.

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)
  • From rbowman@21:1/5 to andrew on Sat Dec 18 11:45:49 2021
    XPost: alt.home.repair

    On 12/18/2021 08:27 AM, andrew wrote:
    Is the 3 years pro-rated?
    If full (which it probably is), what happens if a new battery is more
    money?

    Yes.


    Do you get a free battery (even if the new one costs more in a year than
    the old did today?)

    No.


    Warranties on any expendable item like batteries or tires aren't going
    to give you any free stuff. This isn't the US government.

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)
  • From Wade Garrett@21:1/5 to andrew on Sat Dec 18 18:32:03 2021
    XPost: alt.home.repair

    On 12/18/21 10:27 AM, andrew wrote:
    On the Home Depot web site is a 24F 750CCA Exide car battery. https://www.homedepot.com/p/Exide-SPRINTER-MAX-12-volts-Lead-Acid-6-Cell-24F-Group-Size-750-Cold-Cranking-Amps-BCI-Auto-Battery-SX24F/308488599
    https://en.wikipedia.org/wiki/Exide

    I bought it today but Home Depot didn't have any explanation of how the "3 years free warranty" works. There are Q&A's asking and the responses conflict. Worse, they're incomplete.

    I called Home Depot at 1-800-466-3337 and they referred me right back to
    the useless Q&A (which conflicts, and who knows if it's correct because
    it's not run by Home Depot but by the Internet).

    Googling, I found multiple Exide executives already went to jail for
    selling used Exide batteries as new Die Hard batteries at Sears in New Jersey, so now it's even more pertinent to obtain the warranty information (who knows if they're not still knowingly selling defective batteries as new). https://qconline.com/news/illinois/two-top-execs-sentenced-to-prison-in-exide-case/article_b4dd08e7-b8a3-585e-b369-27fa1da9a645.html
    https://www.nytimes.com/2001/03/24/business/exide-will-pay-27-million-in-fraud-case.html


    Have you ever brought an Exide battery back to Home Depot under warranty? What documentation do they require? (the date stamped on the battery is 09/23/19)

    Is the 3 years pro-rated?
    If full (which it probably is), what happens if a new battery is more
    money?

    Do you get a free battery (even if the new one costs more in a year than
    the old did today?)

    Or do you pay the difference?
    How does Home Depot determine the battery is bad?
    Do they just take your word for it?
    Do they require a mechanic's signature?

    NONE of the information I need for the warranty is on the Home Depot web
    site and when I called Home Depot they told me to ask on the web site
    (which puts me into a useless endless circle).

    The language you're looking for is "free replacement within three years".

    Your quote of "3 year free warranty" doesn't mean much except you'll
    have a warranty for three years and you don't have to pay annually to
    keep it in force. No wonder HD couldn't answer your question. The
    *replacement terms* of a warranty are what is important.

    Maybe the "warranty" you have for free is you get an exterior car wash
    and a chocolate chip cookie when you come in with a kaput battery within
    three years of purchase...but have to pay the then-current full price if
    you want a new one from them.

    You get the car wash and the cookie nio matter what you decide ;-)

    --
    The reason why Santa is so jolly is because he knows where all the
    naughty girls live

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)
  • From rbowman@21:1/5 to Wade Garrett on Sat Dec 18 17:38:48 2021
    XPost: alt.home.repair

    On 12/18/2021 04:32 PM, Wade Garrett wrote:
    On 12/18/21 10:27 AM, andrew wrote:
    On the Home Depot web site is a 24F 750CCA Exide car battery.
    https://www.homedepot.com/p/Exide-SPRINTER-MAX-12-volts-Lead-Acid-6-Cell-24F-Group-Size-750-Cold-Cranking-Amps-BCI-Auto-Battery-SX24F/308488599

    https://en.wikipedia.org/wiki/Exide

    I bought it today but Home Depot didn't have any explanation of how
    the "3
    years free warranty" works. There are Q&A's asking and the responses
    conflict. Worse, they're incomplete.

    I called Home Depot at 1-800-466-3337 and they referred me right back to
    the useless Q&A (which conflicts, and who knows if it's correct because
    it's not run by Home Depot but by the Internet).

    Googling, I found multiple Exide executives already went to jail for
    selling used Exide batteries as new Die Hard batteries at Sears in New
    Jersey, so now it's even more pertinent to obtain the warranty
    information
    (who knows if they're not still knowingly selling defective batteries as
    new).
    https://qconline.com/news/illinois/two-top-execs-sentenced-to-prison-in-exide-case/article_b4dd08e7-b8a3-585e-b369-27fa1da9a645.html

    https://www.nytimes.com/2001/03/24/business/exide-will-pay-27-million-in-fraud-case.html



    Have you ever brought an Exide battery back to Home Depot under warranty?
    What documentation do they require? (the date stamped on the battery is
    09/23/19)

    Is the 3 years pro-rated?
    If full (which it probably is), what happens if a new battery is more
    money?

    Do you get a free battery (even if the new one costs more in a year than
    the old did today?)

    Or do you pay the difference?
    How does Home Depot determine the battery is bad?
    Do they just take your word for it?
    Do they require a mechanic's signature?

    NONE of the information I need for the warranty is on the Home Depot web
    site and when I called Home Depot they told me to ask on the web site
    (which puts me into a useless endless circle).

    The language you're looking for is "free replacement within three years".

    It's all in the fine print as they say. However the Product Overview on
    the referenced page explicitly says '3-year free replacement'.

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)
  • From Bob F@21:1/5 to fos on Sat Dec 18 18:51:35 2021
    XPost: alt.home.repair

    On 12/18/2021 6:45 PM, fos wrote:
    On 2021-12-18, andrew <[email protected]> wrote:

    On the Home Depot web site is a 24F 750CCA Exide car battery.

    Doesn't the word "Home" in Home Depot mean anything to anybody?

    Is it really that difficult to Google "exide battery dealer near me" ?!

    You don't go to an auto parts store to buy hardware, so why in the
    actual fuck would anyone go to a hardware store to buy motor vehicle
    parts?



    Because they want one that is "aged to perfection"?

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)
  • From fos@21:1/5 to andrew on Sun Dec 19 02:45:49 2021
    XPost: alt.home.repair

    On 2021-12-18, andrew <[email protected]> wrote:

    On the Home Depot web site is a 24F 750CCA Exide car battery.

    Doesn't the word "Home" in Home Depot mean anything to anybody?

    Is it really that difficult to Google "exide battery dealer near me" ?!

    You don't go to an auto parts store to buy hardware, so why in the
    actual fuck would anyone go to a hardware store to buy motor vehicle
    parts?


    --
    [email protected]
    SDF Public Access UNIX System - https://sdf.org

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)
  • From Rod Speed@21:1/5 to fos on Sun Dec 19 14:39:28 2021
    XPost: alt.home.repair

    fos <[email protected]> wrote
    andrew <[email protected]> wrote

    On the Home Depot web site is a 24F 750CCA Exide car battery.

    Doesn't the word "Home" in Home Depot mean anything to anybody?

    Is it really that difficult to Google "exide battery dealer near me" ?!

    You don't go to an auto parts store to buy hardware, so why in the
    actual fuck would anyone go to a hardware store to buy motor vehicle
    parts?

    I buy anything where it is cheapest and most convenient for me.

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)
  • From Michael Trew@21:1/5 to The Real Bev on Sat Dec 18 23:23:25 2021
    XPost: alt.home.repair

    On 12/18/2021 13:25, The Real Bev wrote:

    Maybe 40 years ago we bought a lifetime Penney's battery for our 1960
    Dodge van which made many trips across the country. The battery
    eventually failed. Penney's by then had sold their auto parts business
    to Firestone. I had to go to Penney's customer service to get my
    warranty 'validated' or something before I could go to the Firestone
    store to get a new battery.

    Firestone said they'd have to check the van's charging system before
    giving me a new battery. I pointed out the obvious and that there was
    NOTHING in the warranty requiring that. I got a new battery.

    Maybe 10 years later the battery was dead. Back to Penney's and the
    Firestone store. They wanted to give me a new BETTER 3-year battery to replace my 'lifetime' battery. I said no. Then they wanted to take my warranty papers into the back room to make a copy. I said I'd be happy
    to make the copy for them while they watched. They gave up. I got a new battery.

    We still have the van and I bet if I went back with the paperwork I'd
    get a new battery. Lifetime means lifetime. Penney's sold the warranty
    to Firestone, which is on the hook until they go belly-up.

    Haha, I read about a woman who had the same car for DECADES, and had one
    of those life-time Penney's batteries. She really got a good deal...
    they had to keep honoring it and giving her new batteries.

    Never give that '60 Dodge van up, how cool! If you do, shoot me an
    e-mail first, I'd love to get my hands on one of those. Especially if
    it has a straight 6 and 3 on the tree. Those are indestructible.

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)
  • From fos@21:1/5 to Bob F on Sun Dec 19 06:45:51 2021
    XPost: alt.home.repair

    On 2021-12-19, Bob F <[email protected]> wrote:
    On 12/18/2021 6:45 PM, fos wrote:
    On 2021-12-18, andrew <[email protected]> wrote:

    On the Home Depot web site is a 24F 750CCA Exide car battery.

    Doesn't the word "Home" in Home Depot mean anything to anybody?

    Is it really that difficult to Google "exide battery dealer near me" ?!

    You don't go to an auto parts store to buy hardware, so why in the
    actual fuck would anyone go to a hardware store to buy motor vehicle
    parts?

    Because they want one that is "aged to perfection"?

    Better off going to a distributor and getting a new "blem"(ished) battery without a warranty than buying who knows what the fuck you're getting
    at a hardware store then chasing ghosts for a warranty if needed.

    --
    [email protected]
    SDF Public Access UNIX System - https://sdf.org

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)
  • From The Real Bev@21:1/5 to Michael Trew on Sat Dec 18 23:03:28 2021
    XPost: alt.home.repair

    On 12/18/2021 08:23 PM, Michael Trew wrote:
    On 12/18/2021 13:25, The Real Bev wrote:

    Maybe 40 years ago we bought a lifetime Penney's battery for our 1960
    Dodge van which made many trips across the country. The battery
    eventually failed. Penney's by then had sold their auto parts business
    to Firestone. I had to go to Penney's customer service to get my
    warranty 'validated' or something before I could go to the Firestone
    store to get a new battery.

    Firestone said they'd have to check the van's charging system before
    giving me a new battery. I pointed out the obvious and that there was
    NOTHING in the warranty requiring that. I got a new battery.

    Maybe 10 years later the battery was dead. Back to Penney's and the
    Firestone store. They wanted to give me a new BETTER 3-year battery to
    replace my 'lifetime' battery. I said no. Then they wanted to take my
    warranty papers into the back room to make a copy. I said I'd be happy
    to make the copy for them while they watched. They gave up. I got a new
    battery.

    We still have the van and I bet if I went back with the paperwork I'd
    get a new battery. Lifetime means lifetime. Penney's sold the warranty
    to Firestone, which is on the hook until they go belly-up.

    Haha, I read about a woman who had the same car for DECADES, and had one
    of those life-time Penney's batteries. She really got a good deal...
    they had to keep honoring it and giving her new batteries.

    What, I have a twin? Slick! For a while all the businesses that sold batteries gave lifetime warranties. Pep Boys is still in business
    nearby, but Sears is going belly-up along with K-Mart. If I need a new
    battery for my Corolla I'll probably go to Costco.

    Never give that '60 Dodge van up, how cool! If you do, shoot me an
    e-mail first, I'd love to get my hands on one of those. Especially if
    it has a straight 6 and 3 on the tree. Those are indestructible.

    V8, auto. One of us may be buried in it.


    --
    Cheers, Bev
    "Usenet is like a herd of performing elephants with diarrhea:
    massive, difficult to redirect, awe-inspiring, entertaining,
    and a source of mind-boggling amounts of excrement when you
    least expect it." --Gene Spafford (1992)

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)
  • From micky@21:1/5 to [email protected] on Sun Dec 19 02:28:12 2021
    XPost: alt.home.repair

    In alt.home.repair, on Sat, 18 Dec 2021 10:43:35 -0500, Ralph Mowery <[email protected]> wrote:

    In article <spkul2$1hjpd$[email protected]>, [email protected]
    says...

    On the Home Depot web site is a 24F 750CCA Exide car battery.
    https://www.homedepot.com/p/Exide-SPRINTER-MAX-12-volts-Lead-Acid-6-Cell-24F-Group-Size-750-Cold-Cranking-Amps-BCI-Auto-Battery-SX24F/308488599
    https://en.wikipedia.org/wiki/Exide

    I bought it today but Home Depot didn't have any explanation of how the "3 >> years free warranty" works. There are Q&A's asking and the responses
    conflict. Worse, they're incomplete.




    Bought a Die Hard at the local auto parts store a few months back. They
    have a 3 year free replacement . If it goes bad they are suppose to put
    in a new one for free for you. Not prorated like some used to be in the >past.

    Working my way through college I worked for Sears in the auto shop .
    One night a man came in with a bad battery when I checked it. He was
    all smiles for a while thinking he would get a new battery as he had the >paper work and had 2 months to go. Found out about the prorating.
    Forgot the exect ammount he got off on a new battery,but it was less
    than a dollar. That was around 1970.

    I remember those days. that's when i figured you were renting a
    batttery, not buying one. I didn't know they had changed, and my
    Autozone battery seems to be giving me trouble after only a year, but I
    haven't done a proper check.

    This is my favorite Sears story. My brother bought a new car with a
    2-year warranty, a 1965 model, and it gave him constant problems. The
    dealer says he replaced the battery, alternator and starter, or maybe it
    was regulator 2 times each. And still the car wouldn't start sometimes, inconveniencing my brother tremendoously.

    He lent me the car when he went to Viet Nam, and I concluded from some
    test that it needed a new battery. I took it to Sears which is really
    big in Chicago, and the mechanic said, Do you want our free 435-point multicheck, and I said, No, I just want a battery. And he said again,
    It's free. Not wanting to be a wet blanket or an ingrate I said Yes, and
    he found the problem in under 10 minutes that the dealer hadn't found in
    2 years! I was very impressed.

    (I think I did still need a battery, fwiw.)

    The problem was a dirty connection where the battery cable connects to
    the starter solenoid on a GM car. Just had to be cleaned. But it
    reappeared whenever I forgot and left the lights on. The first time I
    took it apart and cleaned it but after that I learned to just twist it
    on the solenoid bolt and the car was good again. I could even do it
    wearing decent clothes and only get my hand dirty.

    Do you konw why this was? Did they use the wrong material in the
    battery cable end? or the solenoid stud? Is this a GM problem?

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)
  • From Scott Dorsey@21:1/5 to Rod Speed on Sun Dec 19 21:44:22 2021
    XPost: alt.home.repair

    Rod Speed <[email protected]> wrote:
    fos <[email protected]> wrote
    andrew <[email protected]> wrote

    On the Home Depot web site is a 24F 750CCA Exide car battery.

    Doesn't the word "Home" in Home Depot mean anything to anybody?

    Is it really that difficult to Google "exide battery dealer near me" ?!

    You don't go to an auto parts store to buy hardware, so why in the
    actual fuck would anyone go to a hardware store to buy motor vehicle
    parts?

    I buy anything where it is cheapest and most convenient for me.

    This would explain why you are so concerned about warranties.
    --scott
    --
    "C'est un Nagra. C'est suisse, et tres, tres precis."

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)
  • From Rod Speed@21:1/5 to Scott Dorsey on Mon Dec 20 11:16:46 2021
    XPost: alt.home.repair

    Scott Dorsey <[email protected]> wrote
    Rod Speed <[email protected]> wrote
    fos <[email protected]> wrote
    andrew <[email protected]> wrote

    On the Home Depot web site is a 24F 750CCA Exide car battery.

    Doesn't the word "Home" in Home Depot mean anything to anybody?

    Is it really that difficult to Google "exide battery dealer near me" ?!

    You don't go to an auto parts store to buy hardware, so why in the
    actual fuck would anyone go to a hardware store to buy motor vehicle
    parts?

    I buy anything where it is cheapest and most convenient for me.

    This would explain why you are so concerned about warranties.

    I'm not at all concerned about warranties.

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)
  • From HomieDeePo@21:1/5 to All on Fri Dec 29 05:04:11 2023
    XPost: alt.home.repair

    Because they sell batteries there ffs! Don't be a DIK! Tractor supply sells batteries to Jackwad.

    --
    For full context, visit https://www.homeownershub.com/maintenance/home-depot-exide-24f-car-battery-warranty-3175789-.htm

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)
  • From Ed Pawlowski@21:1/5 to HomieDeePo on Fri Dec 29 00:37:06 2023
    XPost: alt.home.repair

    On 12/29/2023 12:04 AM, HomieDeePo wrote:
    Because they sell batteries there ffs! Don't be a DIK! Tractor supply
    sells batteries to Jackwad.

    Thanks for mentioning that, 2 years later. Very helpful.
    Have you ever thought of a reading comprehension course?

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)
  • From Jtmac@21:1/5 to All on Tue Jun 3 11:45:03 2025
    XPost: alt.home.repair

    I was looking for the same questions! I think I’ll just pay $10 more and be worry-free at Walmart if I need replacement within 3 years! 👍🏻

    --
    For full context, visit https://www.homeownershub.com/maintenance/home-depot-exide-24f-car-battery-warranty-3175789-.htm

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)