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  • Retention properties not available on Inbox folder

    From Lou Cipriano@21:1/5 to All on Wed Mar 3 06:33:17 2021
    Why would retention properties be missing from the Inbox folder while available on other folders of that account ? Also, on another computer, the retention properties ARE available for the Inbox of the same IMAP account. Confusing.

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  • From =?UTF-8?B?8J+YiSBHb29kIEd1eSDwn5iJ?@21:1/5 to Lou Cipriano on Wed Mar 3 17:09:31 2021
    This is a multi-part message in MIME format.
    On 03/03/2021 14:33, Lou Cipriano wrote:
    Why would retention properties be missing from the Inbox folder while available on other folders of that account ? Also, on another computer, the retention properties ARE available for the Inbox of the same IMAP account. Confusing.

    Did you check under Synchronization & Storage if it is still there?

    To get there, Right-Click on the Account and choose Account Settings. 
    You will then see Synchronization & Storage settings  >>  Disk Space settings.

    --

    With over 1.2 billion devices now running Windows 10, customer
    satisfaction is higher than any previous version of windows.


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    <div class="moz-cite-prefix">On 03/03/2021 14:33, Lou Cipriano
    wrote:<br>
    </div>
    <blockquote type="cite" cite="mid:mailman.177.1614782064.1078.support-thunderbird@lists.mozilla.org">
    <pre class="moz-quote-pre" wrap="">Why would retention properties be missing from the Inbox folder while available on other folders of that account ? Also, on another computer, the retention properties ARE available for the Inbox of the same IMAP
    account. Confusing.
    </pre>
    </blockquote>
    <p>Did you check under Synchronization &amp; Storage if it is still
    there?</p>
    <p>To get there, Right-Click on the Account and choose Account
    Settings.  You will then see Synchronization &amp; Storage
    settings  &gt;&gt;  Disk Space settings.<br>
    </p>
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    ">
    <p>With over 1.2 billion devices now running Windows 10,
    customer satisfaction is higher than any previous version of
    windows.</p>
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  • From Lou Cipriano@21:1/5 to Lou Cipriano on Wed Mar 3 07:50:49 2021
    On Wednesday, March 3, 2021 at 9:34:30 AM UTC-5, Lou Cipriano wrote:
    Why would retention properties be missing from the Inbox folder while available on other folders of that account ? Also, on another computer, the retention properties ARE available for the Inbox of the same IMAP account. Confusing.
    TB version: 78.8.0 64bit
    Windows 10 - latest fixpac

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  • From Lou Cipriano@21:1/5 to All on Thu Mar 4 16:48:05 2021
    On Wednesday, March 3, 2021 at 12:09:41 PM UTC-5, 😉 Good Guy 😉 wrote:
    On 03/03/2021 14:33, Lou Cipriano wrote:
    Why would retention properties be missing from the Inbox folder while available on other folders of that account ? Also, on another computer, the retention properties ARE available for the Inbox of the same IMAP account. Confusing.
    Did you check under Synchronization & Storage if it is still there?
    To get there, Right-Click on the Account and choose Account Settings. You will then see Synchronization & Storage settings >> Disk Space settings.
    --
    yes, I have Disk Space settings under Synch and Storage, however those settings apply to all folders in the account. I'm looking to control retention on a folder basis within the account. Again, another computer with TB has this setting on the
    Properties window of on this same folder (Inbox) of this same account. I also have the setting available on other folders of this same account on the computer where it is missing from the Inbox folder. Like I said, it's most confusing.

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  • From WaltS48@21:1/5 to Lou Cipriano on Fri Mar 5 08:12:05 2021
    On 3/3/21 9:33 AM, Lou Cipriano wrote:
    Why would retention properties be missing from the Inbox folder while available on other folders of that account ? Also, on another computer, the retention properties ARE available for the Inbox of the same IMAP account. Confusing.


    Are the applications exactly the same on both computers?

    All of my IMAP and POP accounts have Retention Properties for the Inbox folders.

    Have you tried safe mode using Help > Restart with Add-ons Disabled?

    --
    OS: Fedora 33 Workstation - Gnome Desktop https://www.thunderbird.net/en-US/get-involved/

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