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  • not sure I understand where to go nest for Thunderbird support

    From Bruce@21:1/5 to All on Sun Mar 28 23:28:28 2021
    This is a multi-part message in MIME format.
     I have been getting my Thunderbird support questions and answers from
    (I think) [email protected]/

    I understand that, sadly, this link will soon be shut down.  But I am
    confused about all the comments about possible alternate future help sites.

    Can someone please explain to me in plain language what is planned and
    how I can subscribe.

    I am not a programmer but I also am not a novice with computer
    software.  I am a retired university professor and research scientist
    who has developed several software programs for the molecular
    identification of viruses and the molecular epidemiology of tracking
    these viruses as they spread around the world.  But, I have done this
    with computer scientist colleagues who used my scientific data but who
    actually wrote all the codes for my software programs.

    As I said, I am not sure I understand what will becoming in terms of
    support such as this has been for Thunderbird.

    Thus, I repeat! *Can someone please explain to me in plain language what
    is planned and how I can subscribe!*

    Bruce
    **




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    <p><font face="Arial"> I have been getting my Thunderbird support
    questions and answers from (I think)
    <a class="moz-txt-link-abbreviated" href="mailto:[email protected]/">[email protected]/</a></font></p>
    <p><font face="Arial">I understand that, sadly, this link will soon
    be shut down.  But I am confused about all the comments about
    possible alternate future help sites.</font></p>
    <p><font face="Arial">Can someone please explain to me in plain
    language what is planned and how I can subscribe.</font></p>
    <p><font face="Arial">I am not a programmer but I also am not a
    novice with computer software.  I am a retired university
    professor and research scientist who has developed several
    software programs for the molecular identification of viruses
    and the molecular epidemiology of tracking these viruses as they
    spread around the world.  But, I have done this with computer
    scientist colleagues who used my scientific data but who
    actually wrote all the codes for my software programs.</font></p>
    <p><font face="Arial">As I said, I am not sure I understand what
    will becoming in terms of support such as this has been for
    Thunderbird.  <br>
    </font></p>
    <p><font face="Arial">Thus, I repeat!  <b>Can someone please
    explain to me in plain language what is planned and how I can
    subscribe!</b></font></p>
    <p><font face="Arial">Bruce</font><br>
    <b></b></p>
    <p><br>
    </p>
    <p><br>
    </p>
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  • From Dave Royal@21:1/5 to All on Mon Mar 29 02:52:56 2021
    On 28 Mar 2021 23:28:28 -0700 Bruce wrote:

     I have been getting my Thunderbird support questions and answers from
    (I think) [email protected]/

    I understand that, sadly, this link will soon be shut down.  But I am >confused about all the comments about possible alternate future help sites.

    Can someone please explain to me in plain language what is planned and
    how I can subscribe.

    Bruce

    Just remember 'SUMO' SUpport Mozilla Org
    <https://support.mozilla.org>
    It's been the *official* support site for years.

    SUMO has a Thunderbird section - clicking the TB icon goes here: <https://support.mozilla.org/en-US/products/thunderbird>

    and a forum
    https://support.mozilla.org/en-US/questions/thunderbird?show=all

    but not a mailing list.
    --
    (Remove numerics from email address)

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  • From Andy Burns@21:1/5 to Bruce on Mon Mar 29 10:13:52 2021
    Bruce wrote:

    I am not sure I understand what will becoming in terms of
    support such as this has been for Thunderbird.

    You can either go to the official web forums

    <https://support.mozilla.org/en-US/questions/thunderbird> <https://support.mozilla.org/en-US/questions/firefox>

    or someone has set up a new mailing list (FF not TB)

    <https://groups.io/g/firefox-support>

    or (more slowly, that's just how it goes) new unofficial usenet groups
    should get created, eventually look for

    news:alt.comp.software.thunderbird
    news:alt.comp.software.firefox

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  • From Jeremy Nicoll@21:1/5 to ML - mozilla-tb-thunderbird-support on Mon Mar 29 14:16:02 2021
    On Mon, 29 Mar 2021, at 10:13, Andy Burns wrote:

    or someone has set up a new mailing list (FF not TB)

    <https://groups.io/g/firefox-support>

    There's two TB ones too:

    https://groups.io/g/thunderbird
    (which maybe doesn't allow attachments to posts)

    and
    https://groups.io/g/thunderbirdemail (which does allow them)

    I've just joined both; time will tell what the quality of discussion is
    like at each of them.

    For anyone who is confused, ALL the groups.io groups, although
    best subscribed to via their website, operate perfectly well as
    mail lists, and don't require you to login and use them as forums
    (though you can if you want).


    --
    Jeremy Nicoll - my opinions are my own.

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  • From Chris Ilias@21:1/5 to Andy Burns on Mon Mar 29 11:11:34 2021
    On 2021-03-29 5:13 a.m., Andy Burns wrote:
    or someone has set up a new mailing list (FF not TB)

    <https://groups.io/g/firefox-support>

    PLEASE NOTE: the above link is not created by Mozilla. It is not
    maintained by Mozilla, and not affiliated with Mozilla.

    --
    Mailing list/Newsgroup moderator

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  • From Ken Blake@21:1/5 to Jeremy Nicoll on Mon Mar 29 10:20:16 2021
    On 3/29/2021 6:16 AM, Jeremy Nicoll wrote:
    On Mon, 29 Mar 2021, at 10:13, Andy Burns wrote:

    or someone has set up a new mailing list (FF not TB)

    <https://groups.io/g/firefox-support>

    There's two TB ones too:

    https://groups.io/g/thunderbird
    (which maybe doesn't allow attachments to posts)

    and
    https://groups.io/g/thunderbirdemail (which does allow them)

    I've just joined both; time will tell what the quality of discussion is
    like at each of them.

    For anyone who is confused, ALL the groups.io groups, although
    best subscribed to via their website, operate perfectly well as
    mail lists, and don't require you to login and use them as forums
    (though you can if you want).


    SO they can be used as newsgroups in Thunderbird? Great! Please tell me
    how to set them up for that.

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  • From BillH@21:1/5 to Ken Blake on Mon Mar 29 10:33:57 2021
    On 3/29/2021 10:20 AM, Ken Blake wrote:
    On 3/29/2021 6:16 AM, Jeremy Nicoll wrote:
    On Mon, 29 Mar 2021, at 10:13, Andy Burns wrote:

    or someone has set up a new mailing list (FF not TB)

    <https://groups.io/g/firefox-support>

    There's two TB ones too:

    https://groups.io/g/thunderbird
    (which maybe doesn't allow attachments to posts)

    and
    https://groups.io/g/thunderbirdemail (which does allow them)

    I've just joined both; time will tell what the quality of discussion is
    like at each of them.

    For anyone who is confused, ALL the groups.io groups, although
    best subscribed to via their website, operate perfectly well as
    mail lists, and don't require you to login and use them as forums
    (though you can if you want).


    SO they can be used as newsgroups in Thunderbird? Great! Please tell me
    how to set them up for that.


    They can not be used as newsgroups, but they can be used as mailing
    lists. You can have them come to your inbox and filter them to a
    specific folder. Not quite the same thing, but works for me. At least
    it is still in Thunderbird.

    Bill

    --
    If you want to send me an email, you must remove "NOSPAM" from my email
    address before replying.

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  • From ISHIKAWA, Chiaki@21:1/5 to Bruce on Thu Apr 1 10:16:29 2021
    On 2021/03/29 15:28, Bruce wrote:
     I have been getting my Thunderbird support questions and answers from
    (I think) [email protected]/

    I understand that, sadly, this link will soon be shut down.  But I am confused about all the comments about possible alternate future help sites.

    Can someone please explain to me in plain language what is planned and
    how I can subscribe.

    I am not a programmer but I also am not a novice with computer
    software.  I am a retired university professor and research scientist
    who has developed several software programs for the molecular
    identification of viruses and the molecular epidemiology of tracking
    these viruses as they spread around the world.  But, I have done this
    with computer scientist colleagues who used my scientific data but who actually wrote all the codes for my software programs.

    As I said, I am not sure I understand what will becoming in terms of
    support such as this has been for Thunderbird.

    Thus, I repeat! *Can someone please explain to me in plain language what
    is planned and how I can subscribe!*

    Bruce
    **




    This seems to be the preferred support forum.

    https://support.mozilla.org/en-US/questions/thunderbird


    I found the URL from "about Thunderbird"/Help menu button and a couple
    of hops from there.

    Chiaki

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