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  • Itunes - no device button

    From ken@21:1/5 to All on Tue Oct 31 11:32:10 2023
    I haven't used iTunes for many years but can't even get started to use for backup now.

    I never see the device button, whatever I do.

    Tried multiple PCs, all with the latest iTunes, various USB
    cables, tried rebooting all devices, tried Win7 and Win11.

    iphone SE3 which is fully up to date.

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)
  • From Hank Rogers@21:1/5 to ken on Tue Oct 31 00:54:26 2023
    ken <[email protected]> wrote:
    I haven't used iTunes for many years but can't even get started to use for backup now.

    I never see the device button, whatever I do.

    Tried multiple PCs, all with the latest iTunes, various USB
    cables, tried rebooting all devices, tried Win7 and Win11.

    iphone SE3 which is fully up to date.


    Did you try signing out and back in?

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)
  • From ken@21:1/5 to All on Tue Oct 31 12:34:47 2023
    On Tue, 31 Oct 2023 11:54:26 +1100, Hank Rogers <[email protected]d>
    wrote:

    ken <[email protected]> wrote:
    I haven't used iTunes for many years but can't even get started to use
    for
    backup now.

    I never see the device button, whatever I do.

    Tried multiple PCs, all with the latest iTunes, various USB
    cables, tried rebooting all devices, tried Win7 and Win11.

    iphone SE3 which is fully up to date.


    Did you try signing out and back in?

    That fixed it, thanks for the quick fix.

    It was a new installation on the Win11 laptop and it hadn't asked me to
    login.

    When I did, that then asked me to confirm that it was a login on a new
    device and
    after the iphone asked me to trust that connection, the device button
    showed up.

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)
  • From Hank Rogers@21:1/5 to ken on Mon Oct 30 20:39:18 2023
    ken wrote:
    On Tue, 31 Oct 2023 11:54:26 +1100, Hank Rogers
    <[email protected]d> wrote:

    ken <[email protected]> wrote:
    I haven't used iTunes for many years but can't even get
    started to use for
    backup now.

    I never see the device button, whatever I do.

    Tried multiple PCs, all with the latest iTunes, various USB
    cables, tried rebooting all devices, tried Win7 and Win11.

    iphone SE3 which is fully up to date.


    Did you try signing out and back in?

    That fixed it, thanks for the quick fix.

    It was a new installation on the Win11 laptop and it hadn't
    asked me to login.

    When I did, that then asked me to confirm that it was a login
    on a new device and
    after the iphone asked me to trust that connection, the device
    button showed up.

    You're welcome. Glad you got it working again.

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)