I have used a virtual account for one retailer for several years, and
have made numerous less than $100.00 purchases there. I set Credit
Limit at $300.00, but a $232.00 purchased was denied the other day.

CC company uses Chatbots, and their CSR message service was not
working at 6 am, so I called, waited 1-1/2 hours, and spoke with two
people who spoke oriental-English. I really doubt this major CC
company has live help until 7:30am, but their time based voice
response indicated the CSRs were busy...they answered at 7:30am.

Thus, CC company rejected a charge that was atypical of my previous
purchases being less than $100.00. And I strongly suspect they do not
have 24x7 live CSR service, at least on a Saturday morning. Their CSR
message service did indicate CSR message srrvice was not available.

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