US insurers use drone photos to deny home insurance policies
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Dropping insurance policies like it's hot
Nichole Brink, an insurance industry worker, said that her former
employer Farmers Insurance used aerial photos to drop claims for
almost any reason, from moss on the side of houses to tree branches
seemingly hanging above roofs.
Perhaps even more concerning was that some photos were over two years
old, leading Farmers to drop policies based on out of date info. Even
in up-to-date photos, improper analysis (done by humans or AI) could
lead to policies being dropped. In one case, Farmers mistook shadows
for tree limbs, it's reported.
https://www.theregister.com/2024/04/08/us_insurers_drones/?td=rt-3a
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