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  • O.T. Image Expert 2000 problem

    From Robert in CA@21:1/5 to All on Thu Sep 22 18:03:13 2022
    I have a Dell XPS 8500, with Windows 7 Professional, SP1,
    with Spywareblaster, Malwarebytes, Avast , Windows Defender
    and Windows firewall.

    Seagate Desktop HDD ST2000DM001 2TB 64MB
    Cache SATA 6.0Gb/s 3.5" Internal
    Ram 12.0 GB
    System type : 64-bit operating system

    I also have

    I have a Dell Optiplex 780 Tower, with Windows 7 Professional,
    SP1, with Spywareblaster, Malwarebytes, Avast , Windows Defender
    and Windows firewall.

    Seagate Desktop HDD ST2000DM001 2TB 64MB
    Cache SATA 6.0Gb/s 3.5" Internal
    System type : 64-bit operating system

    and (external hard drives)

    (8500)
    Seagate Desktop HDD ST6000DM001 6TB
    128MB Cache SATA 6.0Gb/s 3.5" Internal
    Hard Drive

    (780)
    Seagate Desktop HDD ST2000DM001 2TB 64MB
    Cache SATA 6.0Gb/s 3.5"
    Internal Hard Drive


    This concerns my Image Expert 2000; when I open up an image I use to be
    able to click it again to make the image larger and right click to make
    it smaller but now I've noticed that instead it has a hand icon and if I
    want to make the image bigger or smaller I need to right click to zoom
    in or out. I haven't download anything. So why has it changed and can I
    get my old settings back?

    Thoughts/suggestions?

    Thanks,
    Robert

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  • From Paul@21:1/5 to Robert in CA on Thu Sep 22 23:32:37 2022
    On 9/22/2022 9:03 PM, Robert in CA wrote:
    I have a Dell XPS 8500, with Windows 7 Professional, SP1,
    with Spywareblaster, Malwarebytes, Avast , Windows Defender
    and Windows firewall.

    Seagate Desktop HDD ST2000DM001 2TB 64MB
    Cache SATA 6.0Gb/s 3.5" Internal
    Ram 12.0 GB
    System type : 64-bit operating system

    I also have

    I have a Dell Optiplex 780 Tower,  with Windows 7 Professional,
    SP1, with Spywareblaster, Malwarebytes, Avast , Windows Defender
    and Windows firewall.

    Seagate Desktop HDD ST2000DM001 2TB 64MB
    Cache SATA 6.0Gb/s 3.5" Internal
    System type : 64-bit operating system

    and (external hard drives)

    (8500)
    Seagate Desktop HDD ST6000DM001 6TB
    128MB Cache SATA 6.0Gb/s 3.5" Internal
    Hard Drive

    (780)
    Seagate Desktop HDD ST2000DM001 2TB 64MB
    Cache SATA 6.0Gb/s 3.5"
    Internal Hard Drive


    This concerns my Image Expert 2000; when I open up an image I use to be able to click it again to make the image larger and right click to make it smaller but now I've noticed that instead it has a hand icon and if I want to make the image bigger or
    smaller I need to right click to zoom in or out. I haven't download anything. So why has it changed and can I get my old settings back?

    Thoughts/suggestions?

    Thanks,
    Robert


    Did you remove QuickTime recently ?

    There may have been a QuickTime For Windows prerequisite for it.

    I can't find any documentation at all for your program,
    so this is a wild guess and that is all.

    It looks like Corel has swept all the copies off the Internet.
    Corel bought JASC and JASC made Image Expert for Dell.

    Paul

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  • From Robert in CA@21:1/5 to All on Fri Sep 23 12:05:46 2022
    No, I checked and have Quicktime

    https://postimg.cc/2LpN0kjB

    Here's what I have on the Image Expert 2000

    Image Expert 2000 User's Guide

    https://postimg.cc/bSbgR8dr

    Image Expert 2000 Tour

    https://postimg.cc/4YXPpDG4

    Image Expert 2000 blank screen

    https://postimg.cc/XBMcqhxb

    I also just noticed that while the pictures are
    tiles the cursor is an arrow but if I double click
    one to open it up the hand replaces the arrow.

    Robert

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  • From Robert in CA@21:1/5 to All on Fri Sep 23 12:17:15 2022
    I checked and have Quicktime

    https://postimg.cc/2LpN0kjB

    Here's what I have on the Image Expert 2000

    Image Expert 2000 User's Guide, I've never used this or the Tour.

    https://postimg.cc/bSbgR8dr

    Image Expert 2000 Tour it says I need to install Macromedia Shockwave Player to run.

    https://postimg.cc/4YXPpDG4

    Image Expert 2000 screen

    https://postimg.cc/jnLH8T5P

    I also just noticed that while the pictures are
    tiles the cursor is an arrow but if I double click
    one to open it up the hand replaces the arrow.

    Robert

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  • From Robert in CA@21:1/5 to All on Fri Sep 23 16:43:55 2022
    That's about right. because when I try and use the hand to
    grab the picture and move it, it does nothing.

    I never had this hand previously. As I said, if I wanted to make
    the picture bigger I simply clicked it and to make it smaller I
    right clicked it.

    This is what I get if I right click in Image expert 2000

    https://postimg.cc/CBtkFytw

    This is what I get if I open a file in Image Expert 2000
    and right click

    https://postimg.cc/sMySf4nG

    You have to admit. I seem to have a knack for attracting the
    weirdest off the wall issues that come from no where.

    Robert

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  • From Paul@21:1/5 to Robert in CA on Fri Sep 23 19:21:19 2022
    On 9/23/2022 3:05 PM, Robert in CA wrote:
    No, I checked and have Quicktime

    https://postimg.cc/2LpN0kjB

    Here's what I have on the Image Expert 2000

    Image Expert 2000 User's Guide

    https://postimg.cc/bSbgR8dr

    Image Expert 2000 Tour

    https://postimg.cc/4YXPpDG4

    Image Expert 2000 blank screen

    https://postimg.cc/XBMcqhxb

    I also just noticed that while the pictures are
    tiles the cursor is an arrow but if I double click
    one to open it up the hand replaces the arrow.

    Robert


    I would guess, the hand means the program *thinks* the
    picture you clicked, is open in a big window area. And
    the hand is meant to allow you to move around the picture.

    It sounds like perhaps the picture is not rendering
    for some reason.

    What the program thinks is going on, and what actually
    happened, are two different things.

    Paul

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  • From Paul@21:1/5 to Robert in CA on Fri Sep 23 20:13:05 2022
    On 9/23/2022 7:43 PM, Robert in CA wrote:
    That's about right. because when I try and use the hand to
    grab the picture and move it, it does nothing.

    I never had this hand previously. As I said, if I wanted to make
    the picture bigger I simply clicked it and to make it smaller I
    right clicked it.

    This is what I get if I right click in Image expert 2000

    https://postimg.cc/CBtkFytw

    This is what I get if I open a file in Image Expert 2000
    and right click

    https://postimg.cc/sMySf4nG

    You have to admit. I seem to have a knack for attracting the
    weirdest off the wall issues that come from no where.

    Robert

    Have you recently installed any JASC or Corel software ?

    I would check the preferences, and see if there is any option to
    turn on or turn off the icon bar. Did it always have the File menu
    as well as the row of icons ?

    Either you changed something, or something got corrupted.

    In the Control Panel "Programs and Features", you could
    see if Image Expert has only a "remove" option, or has
    "remove" and "repair" as options. Maybe a "repair" can fix it.
    Bur generally in software, a "repair" does not remove the
    options the user has set. And that's why a "repair" of the
    application, seldom solves any problems.

    Paul

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  • From Robert in CA@21:1/5 to All on Fri Sep 23 23:32:03 2022
    I haven't installed any new software. The only time I do that is
    if you OK it first.

    I went into to programs and features and tried to repair it as
    you suggested. It didn't work and the last image came up after
    the repair.

    So what do you think of me uninstalling it and re-installing it?
    It seems the only option we have left.

    https://postimg.cc/zHGwjfFJ

    https://postimg.cc/rRsW4Pqs

    https://postimg.cc/SjRzDHpN

    Robert

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  • From Paul@21:1/5 to Robert in CA on Sat Sep 24 02:57:26 2022
    On 9/24/2022 2:32 AM, Robert in CA wrote:
    I haven't installed any new software. The only time I do that is
    if you OK it first.

    I went into to programs and features and tried to repair it as
    you suggested. It didn't work and the last image came up after
    the repair.

    So what do you think of me uninstalling it and re-installing it?
    It seems the only option we have left.

    https://postimg.cc/zHGwjfFJ

    https://postimg.cc/rRsW4Pqs

    https://postimg.cc/SjRzDHpN

    Robert

    You must have installed this (using the installer from the 8200)
    at some time in the past.

    I was a bit worried that the InstallShield from the year 2000
    might be a bit cranky when run on Windows 7. That's the only
    danger -- you might remove it and not be able to install it
    again. While you can change the Compatibility setting using
    the properties of the JASC .exe installer file, I would hope
    that would not be necessary and the OS would be doing some of
    that itself.

    InstallShield seems to keep materials of its own making,
    on your C: drive. From that point of view, files to
    support the installation, should still be present on
    your C: . These would not be JASC files as such, but
    part of the InstallShield kit that JASC would have bought
    from InstallShield.

    I'm trying to not make a big mess here :-)

    Would the Image Expert window have opened behind some
    of your other windows ? I had that happen a day ago,
    and I did not notice a program had done that, and then
    I couldn't figure out "why the program would no longer run".
    Well, it was running, but I couldn't see it because it
    did a pop-behind.

    I just can't imagine what dependencies a program that old
    could possibly have. All it needs is a copy of the JPEG
    library to view a JPEG file. This is not rocket science.
    Only modern software insists on making things more
    complicated, and this software is from around 1997-2000 or so.
    This might even pre-date NTFS, so the software may not
    be taking advantage of NTFS features, and it could be
    assuming FAT32 storage (which is pretty simple stuff).

    Would you have changed accounts, and are trying to view
    pictures in the Pictures folder of some other account ?

    You need your Administrator-capable account to be doing
    Repairs or re-installs. And "install for all users", so
    all the accounts can use it.

    Paul

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  • From Robert in CA@21:1/5 to All on Sat Sep 24 09:34:35 2022
    I have the original CD I kept with all the other CD
    from the 8200 that's how I have Word and Excel on
    the 8500. So I should be able to re-install it shouldn't
    I?

    I will try the repairs again logged on as Administrator

    I'm not sure if Image exert opened up behind some
    other windows. It may have occurred while I was
    doing searches off the task bar.

    Robert

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  • From Robert in CA@21:1/5 to All on Sat Sep 24 09:58:26 2022
    I logged in as Administrator and did the repair but
    it's still the same.

    https://postimg.cc/CdXbKfZf

    https://postimg.cc/rRr04QdR

    https://postimg.cc/XZYrLVGb

    https://postimg.cc/7fNPWFyY

    https://postimg.cc/7fNPWFyY

    https://postimg.cc/B8mM7Qmc

    So since I have the original CD do you suggest I uninstall
    and reinstall it? or should I risk it? Still I installed it on the
    780. So it should work and after all that's how I installed it
    on the 8500.

    Robert

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  • From Robert in CA@21:1/5 to All on Sat Sep 24 18:59:55 2022
    I uninstalled and reinstalled Image Expert 2000 on the 780
    first to test it and make sure I could recover with the CD. I
    then tried it on the 8500 and was able to re-install it OK but
    the problem was still there.

    Therefore it must be in my settings,.. so I went to Image > Tool
    and saw Pan and Zoom with Pan selected so I changed it to Zoom
    and that fixed it.

    https://postimg.cc/Z9GmL35d

    I don't know what I did to change it but I must have.

    Many Thanks,
    Robert

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  • From Paul@21:1/5 to Robert in CA on Sun Sep 25 00:01:33 2022
    On 9/24/2022 12:34 PM, Robert in CA wrote:
    I have the original CD I kept with all the other CD
    from the 8200 that's how I have Word and Excel on
    the 8500. So I should be able to re-install it shouldn't
    I?

    I will try the repairs again logged on as Administrator

    I'm not sure if Image exert opened up behind some
    other windows. It may have occurred while I was
    doing searches off the task bar.

    Robert


    You can try it from the CD.

    You have backups if things do not go well.

    If the install is not successful, you can
    do Properties on the executable doing the install
    and set the "Compatibility" tab to Windows XP.
    And retry.

    But I really don't think that will be necessary.
    Only if Image Expert adds entries to the right-click
    Context Menu, might there be some interference.

    (I'm busy tipping my laptop upright now... grrr.)

    Paul

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