XPost: linux.debian.bugs.dist
From:
[email protected]
Control: retitle -1 USB 3.2 connector Gen 1 port not working, kernel panics with mouse on right USB port
Control: tags -1 + moreinfo
On Sun, Jun 29, 2025 at 07:34:16PM +0200, Ralex wrote:
Package: buildd.debian.org
Severity: important
X-Debbugs-Cc: [email protected]
Dear Maintainer,
Following a recent system update, my left (user-facing side) "Always On USB 3.2
connector Gen 1" port stopped working entirely. Initially, I suspected hardware
failure due to thermal stress, as I had been training a neural network which put significant load on the system.
When I switched my optical mouse to the right USB port, I began experiencing random kernel panics. The symptoms appeared gradually:
1. The mouse pointer would freeze
2. after a few moments the entire graphical interface would become unresponsive
3. System requiring a hard reboot
I initially assumed this was hardware-related stress damage from the intensive
computations. To verify, I ran memtest86+, which showed no memory errors. Fortnately after switching to kernel version 6.1.0-35-amd64, both issues were resolved.
Is it possible to fix this on kernel -37-amd64 ?
We need more information here ;-). Can you please provide a full boot
log from a good kernel, then boot into the broken until triggering the
issue the first time, then provide please as well the boot log from
this.
Can you additionally test as well a kernel from unstable (6.12.33-1)
and experimental (6.15.4-1~exp1) to verify you can trigger the issue
there as well (or not)?
Regards,
Salvatore
--- SoupGate-Win32 v1.05
* Origin: you cannot sedate... all the things you hate (1:229/2)