• Bug#1105978: Hardware issues on HP 255 G7 (ACPI error, missing amdgpu f

    From Haider Code Free@1:229/2 to All on Sun May 18 13:30:01 2025
    XPost: linux.debian.bugs.dist
    From: [email protected]

    Package: linux-image-amd64
    Dear Debian Team,

    I hope you're doing well.

    I'm writing to report several hardware-related issues that I’ve encountered while using Debian 12.10 on my laptop. The device is an **HP 255 G7** with
    an **AMD Ryzen 5 3500U** processor and **integrated Vega 8 GPU**.

    I have tested more than **40 different Linux distributions** on this
    machine, and Debian stands out as the most stable and reliable. However, I continue to face the following problems that I hope the Debian team can
    help address:

    1. **ACPI Error: AE_NOT_FOUND**
    During every boot, the following message appears in the logs:
    `ACPI Error: AE_NOT_FOUND`
    This error affects power management, fan control, and sometimes suspend/resume functionality. It seems to indicate incompatibility between
    the BIOS/firmware and the kernel’s ACPI implementation.

    2. **Missing AMDGPU Firmware**
    System logs show that some **amdgpu firmware files** are missing for the integrated Vega 8 GPU. This leads to **lower graphics performance** and occasional glitches, especially during graphical sessions or video playback.

    3. **Battery Sensor Not Detected in `lm-sensors`**
    When using `lm-sensors`, the battery information such as **temperature, charge level, and power usage** is not detected. This makes it difficult to monitor the battery's condition and energy consumption, which works on some other distributions.

    These issues are consistent even after updating to newer kernels on Debian 12.10.

    I would truly appreciate if you could look into these issues or provide guidance. I am happy to share **`dmesg`**, **`acpidump`**, **`lspci`**, or
    any other diagnostic logs that could assist with troubleshooting.

    Thank you for your great work and commitment to the Debian project. Despite these challenges, Debian remains my preferred operating system, and I look forward to improved hardware support in future releases.

    Best regards,
    **Haider**

    <div dir="auto"><div dir="auto">Package: linux-image-amd64</div><div dir="auto">Dear Debian Team,</div><div dir="auto"><br></div><div dir="auto">I hope you&#39;re doing well.</div><div dir="auto"><br></div><div dir="auto">I&#39;m writing to report
    several hardware-related issues that I’ve encountered while using Debian 12.10 on my laptop. The device is an **HP 255 G7** with an **AMD Ryzen 5 3500U** processor and **integrated Vega 8 GPU**.</div><div dir="auto"><br></div><div dir="auto">I have
    tested more than **40 different Linux distributions** on this machine, and Debian stands out as the most stable and reliable. However, I continue to face the following problems that I hope the Debian team can help address:</div><div dir="auto"><br></div><
    div dir="auto">1. **ACPI Error: AE_NOT_FOUND**  </div><div dir="auto">   During every boot, the following message appears in the logs:  </div><div dir="auto">   `ACPI Error: AE_NOT_FOUND`  </div><div dir="auto">   This error affects power
    management, fan control, and sometimes suspend/resume functionality. It seems to indicate incompatibility between the BIOS/firmware and the kernel’s ACPI implementation.</div><div dir="auto"><br></div><div dir="auto">2. **Missing AMDGPU Firmware**  </
    <div dir="auto">   System logs show that some **amdgpu firmware files** are missing for the integrated Vega 8 GPU. This leads to **lower graphics performance** and occasional glitches, especially during graphical sessions or video playback.</div><
    div dir="auto"><br></div><div dir="auto">3. **Battery Sensor Not Detected in `lm-sensors`**  </div><div dir="auto">   When using `lm-sensors`, the battery information such as **temperature, charge level, and power usage** is not detected. This makes
    it difficult to monitor the battery&#39;s condition and energy consumption, which works on some other distributions.</div><div dir="auto"><br></div><div dir="auto">These issues are consistent even after updating to newer kernels on Debian 12.10.</div><
    div dir="auto"><br></div><div dir="auto">I would truly appreciate if you could look into these issues or provide guidance. I am happy to share **`dmesg`**, **`acpidump`**, **`lspci`**, or any other diagnostic logs that could assist with troubleshooting.</
    <div dir="auto"><br></div><div dir="auto">Thank you for your great work and commitment to the Debian project. Despite these challenges, Debian remains my preferred operating system, and I look forward to improved hardware support in future releases.</
    <div dir="auto"><br></div><div dir="auto">Best regards,  </div><div dir="auto">**Haider**</div></div>

    --- SoupGate-Win32 v1.05
    * Origin: you cannot sedate... all the things you hate (1:229/2)
  • From Bastian Blank@1:229/2 to Haider Code Free on Mon May 26 18:50:01 2025
    XPost: linux.debian.bugs.dist
    From: [email protected]

    On Sun, May 18, 2025 at 02:22:32PM +0300, Haider Code Free wrote:
    1. **ACPI Error: AE_NOT_FOUND**
    During every boot, the following message appears in the logs:
    `ACPI Error: AE_NOT_FOUND`
    This error affects power management, fan control, and sometimes suspend/resume functionality. It seems to indicate incompatibility between the BIOS/firmware and the kernel’s ACPI implementation.

    Please
    - verify you run the latest firmware, and
    - check if the firmware got some selection between "Windows" and
    "Linux", yes, some vendors do that and it matters.

    I would truly appreciate if you could look into these issues or provide guidance. I am happy to share **`dmesg`**, **`acpidump`**, **`lspci`**, or any other diagnostic logs that could assist with troubleshooting.

    Please use "reportbug -N 1105978" to attach additional information (use
    "x"). And then include the complete log from the current boot.

    Bastian

    --
    If some day we are defeated, well, war has its fortunes, good and bad.
    -- Commander Kor, "Errand of Mercy", stardate 3201.7

    --- SoupGate-Win32 v1.05
    * Origin: you cannot sedate... all the things you hate (1:229/2)