• evolution recovery

    From Russell L. Harris@21:1/5 to All on Wed Mar 5 03:00:01 2025
    On my Debian 12 desktop, I installed Evolution, primarily for easy
    access to HTML messages. Also, it gives me a second mail address.

    Several days ago, Evolution began causing a "Mail Authentication
    Request" popup which prevents me from downloading new messages. The
    likely impetus for the trouble is migration of my hosting account to
    another server at HostGator.

    I have found no by searching with google.

    If I remove Evolution, the loss should be no more than a couple dozen
    messages. Is it possible to access my present account with a fresh installation of Evolution? What is the proper course of action?

    RLH

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  • From Loris Bennett@21:1/5 to Russell L. Harris on Wed Mar 5 08:30:01 2025
    "Russell L. Harris" <[email protected]> writes:

    On my Debian 12 desktop, I installed Evolution, primarily for easy
    access to HTML messages. Also, it gives me a second mail address.

    How does Evolution give you a second email address?

    Several days ago, Evolution began causing a "Mail Authentication
    Request" popup which prevents me from downloading new messages. The
    likely impetus for the trouble is migration of my hosting account to
    another server at HostGator.

    I have found no by searching with google.

    If I remove Evolution, the loss should be no more than a couple dozen messages. Is it possible to access my present account with a fresh installation of Evolution? What is the proper course of action?

    RLH

    --
    Dr. Loris Bennett (Herr/Mr)
    FUB-IT, Freie Universität Berlin

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  • From Dan Purgert@21:1/5 to Russell L. Harris on Wed Mar 5 11:40:01 2025
    On Mar 05, 2025, Russell L. Harris wrote:

    On my Debian 12 desktop, I installed Evolution, primarily for easy
    access to HTML messages. Also, it gives me a second mail address.

    er, "second" address, just from a MUA?


    Several days ago, Evolution began causing a "Mail Authentication
    Request" popup which prevents me from downloading new messages. The
    likely impetus for the trouble is migration of my hosting account to
    another server at HostGator.

    So authenticate to the service?

    Is it (now) using oAuth2 or some such, that you weren't before?

    --
    |_|O|_|
    |_|_|O| Github: https://github.com/dpurgert
    |O|O|O| PGP: DDAB 23FB 19FA 7D85 1CC1 E067 6D65 70E5 4CE7 2860

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  • From Russell L. Harris@21:1/5 to Loris Bennett on Wed Mar 5 19:10:02 2025
    On Wed, Mar 05, 2025 at 08:09:20AM +0100, Loris Bennett wrote:
    "Russell L. Harris" <[email protected]> writes:

    On my Debian 12 desktop, I installed Evolution, primarily for easy
    access to HTML messages. Also, it gives me a second mail address.

    How does Evolution give you a second email address?

    A second, in addition to my normal mail address, [email protected].

    Interestingly, in the recovery procedures published by Evolution,
    information is sent by email, which is of no value if the Evolution
    account cannot be accessed. It would be well for Evolution to store
    a non-Evolution address for recovery purposes.

    RLH

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  • From Russell L. Harris@21:1/5 to Dan Purgert on Wed Mar 5 19:30:02 2025
    On Wed, Mar 05, 2025 at 05:38:41AM -0500, Dan Purgert wrote:
    er, "second" address, just from a MUA?

    I should have said that an extra email address is handly to have.
    Sorry for the confusion.

    Several days ago, Evolution began causing a "Mail Authentication
    Request" popup which prevents me from downloading new messages. The
    likely impetus for the trouble is migration of my hosting account to
    another server at HostGator.

    So authenticate to the service?

    Is it (now) using oAuth2 or some such, that you weren't before?

    I do not understand. I am not aware that I messed with authentication
    (however one does that).

    The "Mail Authentication Request" has only a blank (already filled in)
    for a password which (very stupidly) is shown as a line of dots,
    rather than in plain text. Foolish paranoia! The password is
    protected (from what threat?), even at the cost of losing the account
    and all the messages!

    I had two HG accounts, one of which was about to expire, so I moved my
    web sites (including rlharris.org) to the account which is paid up for
    another year or two.

    RLH

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  • From Dan Purgert@21:1/5 to Russell L. Harris on Wed Mar 5 21:50:01 2025
    On Mar 05, 2025, Russell L. Harris wrote:
    On Wed, Mar 05, 2025 at 05:38:41AM -0500, Dan Purgert wrote:
    er, "second" address, just from a MUA?

    I should have said that an extra email address is handly to have.
    Sorry for the confusion.

    Several days ago, Evolution began causing a "Mail Authentication
    Request" popup which prevents me from downloading new messages. The likely impetus for the trouble is migration of my hosting account to another server at HostGator.

    So authenticate to the service?

    Is it (now) using oAuth2 or some such, that you weren't before?

    I do not understand. I am not aware that I messed with authentication (however one does that).

    It may well simply be that the service you're using has upgraded their requirements, not that 'you' necessarily changed something.


    The "Mail Authentication Request" has only a blank (already filled in)
    for a password which (very stupidly) is shown as a line of dots,
    rather than in plain text. Foolish paranoia! The password is
    protected (from what threat?), even at the cost of losing the account
    and all the messages!

    So, it's not "blank" then?

    Sounds like you've saved the password for the account and the client is
    trying to auto-fill it for you. Could be as simple as "you changed your password, and the auto-fill details are wrong".

    "Password" boxes have been asterisks for 25 or 30 years by now; not sure
    what you're really going on about there ..

    --
    |_|O|_|
    |_|_|O| Github: https://github.com/dpurgert
    |O|O|O| PGP: DDAB 23FB 19FA 7D85 1CC1 E067 6D65 70E5 4CE7 2860

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  • From Russell L. Harris@21:1/5 to Dan Purgert on Wed Mar 5 22:20:01 2025
    On Wed, Mar 05, 2025 at 03:46:01PM -0500, Dan Purgert wrote:
    The "Mail Authentication Request" has only a blank (already filled in)
    for a password which (very stupidly) is shown as a line of dots,
    rather than in plain text. Foolish paranoia! The password is
    protected (from what threat?), even at the cost of losing the account
    and all the messages!

    So, it's not "blank" then?

    I do not know the source of the "Mail Authentication Request" -- it
    may be the local Evolution installation. Apparently the row of dots
    represents the password my machine is sending to the host which
    receives message and awaits a download request from my local
    computer.

    My complaint is that when something is amiss, a row of dots does not
    help solve the problem. And unless I am working in a public location,
    there is no need to conceal the password. Thankfully, now many
    applications provide a check-box to display the password in plain
    text.

    And in a case such as this, it would be nice for the root user to be
    able to disable password checking.

    Sounds like you've saved the password for the account and the client is >trying to auto-fill it for you. Could be as simple as "you changed your >password, and the auto-fill details are wrong".

    "Password" boxes have been asterisks for 25 or 30 years by now; not sure
    what you're really going on about there ..

    Security for the sake of security is folly.

    RLH

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  • From Russell L. Harris@21:1/5 to All on Thu Mar 6 00:20:01 2025
    Hi, Cindy.

    My immediate concern is to receive messages coming into "[email protected]". I have been occupied with other
    issues, but it just occurred to me to check the file manager of CPanel
    for alysonwonderland.org to see if perhaps I might download messages
    by some other means, and then reinstall Evolution (which is running on
    this desktop machine).

    I use Evolution for HTML and non-critical mail. Mutt is my primary
    mail agent.

    P.S. Do you happen to know anything about SEO for NON-WordPress
    sites? If so, kindly send me a note off-list.

    RLH

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  • From David Wright@21:1/5 to Russell L. Harris on Thu Mar 6 00:30:01 2025
    On Wed 05 Mar 2025 at 21:12:32 (+0000), Russell L. Harris wrote:
    On Wed, Mar 05, 2025 at 03:46:01PM -0500, Dan Purgert wrote:
    The "Mail Authentication Request" has only a blank (already filled in) for a password which (very stupidly) is shown as a line of dots,
    rather than in plain text. Foolish paranoia! The password is
    protected (from what threat?), even at the cost of losing the account
    and all the messages!

    So, it's not "blank" then?

    I do not know the source of the "Mail Authentication Request" -- it
    may be the local Evolution installation. Apparently the row of dots represents the password my machine is sending to the host which
    receives message and awaits a download request from my local
    computer.

    My complaint is that when something is amiss, a row of dots does not
    help solve the problem. And unless I am working in a public location,
    there is no need to conceal the password. Thankfully, now many
    applications provide a check-box to display the password in plain
    text.

    And in a case such as this, it would be nice for the root user to be
    able to disable password checking.

    Sounds like you've saved the password for the account and the client is trying to auto-fill it for you. Could be as simple as "you changed your password, and the auto-fill details are wrong".

    "Password" boxes have been asterisks for 25 or 30 years by now; not sure what you're really going on about there ..

    Security for the sake of security is folly.

    I'm not sure how an MUA would know whether you are alone at your
    screen. Nor how a hosting site would know that you were logged in
    as root¹, assuming that you've a /hosting/ password problem. But
    obviously you need to ascertain whether the queried password is
    for your MUA/desktop, or for the hosting service. But anyway …

    I typed evolution mua password into google and got a variety of
    hits like:

    https://askubuntu.com/questions/682242/evolution-3-10-4-password-nuisance

    on E~ repeatedly nagging for a password,

    https://forums.linuxmint.com/viewtopic.php?t=417389

    on E~ not storing passwords,

    https://superuser.com/questions/59168/moving-domain-and-keeping-imap-email-linux-evolution-mac-mail

    on the problem of moving a hosting account,

    https://forums.opensuse.org/t/evolution-insists-on-password-every-time/148709

    similar to #2 above. Perhaps worth a look.

    ¹ Running an MUA as root is about as bad as a browser.

    Cheers,
    David.

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  • From Russell L. Harris@21:1/5 to All on Thu Mar 6 03:20:02 2025
    With Synaptic, I tried reinstallation of Evolution, but that did not
    change the response.

    Evolution has a dozen or so dependencies, so a complete removal may
    wreck my computer.

    My past messages (few of which have vaulue) are saved in local files,
    and there are a bunch of new messages on the HostGator server.

    Can anyone tell me how to proceed?

    RLH

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  • From [email protected]@21:1/5 to Dan Purgert on Thu Mar 6 06:30:02 2025
    On Wed, Mar 05, 2025 at 03:46:01PM -0500, Dan Purgert wrote:

    [...]

    "Password" boxes have been asterisks for 25 or 30 years by now; not sure
    what you're really going on about there ..

    OP's still right that this is idiotic security theater most of the time.

    Cheers
    --
    t

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  • From Russell L. Harris@21:1/5 to David Wright on Thu Mar 6 09:10:03 2025
    On Wed, Mar 05, 2025 at 11:24:41PM -0600, David Wright wrote:
    On Thu 06 Mar 2025 at 02:16:15 (+0000), Russell L. Harris wrote:
    Can anyone tell me how to proceed?

    I'm not sure how this question relates to my post, to which it's attached.
    I don't know what evolution recovery is, and I don't understand what
    an "Evolution address" would be, as opposed to a "non-Evolution address".
    I can only suppose that these "messages" you talk about are actually
    pieces of information stored in some IMS part of evolution. Otherwise
    you'd just read them from the server with your regular MUA, mutt,
    rather than worrying about losing them?

    David,

    By "evolution recovery" I mean restoration of the proper function of
    the Evolution package. Recovery = Repair = Restore Access

    I have been led to believe that "message" is the proper term for an
    email communication; the venacular is "email". Logging into my
    account at HostGator shows a few dozen emails awaiting retrieval.

    My email has been working without trouble for years. I am getting
    old, and I do not know off the top of my head how to use Mutt to
    retrieve those emails. Of course, those messages are formatted in
    HTML, which is why they were sent to the address which I have been
    accessing with Evolution (that address is
    [email protected]).

    I once made a living programming computers, but nowadays my computer
    is an appliance which facilitates the accomplishment of other tasks.

    Obviously, my preference is to get Evolution working right, without
    the necessity of spending two or three days reinstalling Debian. And
    if reinstallation is necessary, I am not sure I would choose Evolution
    as my client for HTML mail.

    RLH

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  • From Henrik Ahlgren@21:1/5 to Cindy Sue Causey on Thu Mar 6 09:40:01 2025
    Cindy Sue Causey <[email protected]> writes:

    As I tried to say, I'm not sure if that's what you mean about accessing
    Based on personal purging experience, those two Evolution config and
    data storage locations stayed in place when I removed Evolution for
    some forgotten reason. Their data was still safely in place when I
    finally reinstalled Evolution a few months ago. PHEW!

    Purging Debian packages should never remove user data, unlike modern
    mobile operating systems (Android and iOS) that delete all app data upon uninstallation. Flatpak follows the same approach with the "uninstall --delete-data" command, but not by default. Perhaps modern Windows
    "apps" do something similar, I don't know much about it. In traditional
    Linux distros, the packages are not considered as "app silos" that own
    their data.

    Both approaches are valid but cater to different expectations. It's
    crucial to understand that reinstalling Evolution won't resolve issues
    if settings or program states are incorrect; Evolution will behave the
    same way after reinstallation unless the user manually deletes the
    relevant .config and .local files.

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  • From Loris Bennett@21:1/5 to Russell L. Harris on Thu Mar 6 11:50:02 2025
    "Russell L. Harris" <[email protected]> writes:

    On Wed, Mar 05, 2025 at 11:24:41PM -0600, David Wright wrote:
    On Thu 06 Mar 2025 at 02:16:15 (+0000), Russell L. Harris wrote:
    Can anyone tell me how to proceed?

    I'm not sure how this question relates to my post, to which it's attached. >>I don't know what evolution recovery is, and I don't understand what
    an "Evolution address" would be, as opposed to a "non-Evolution address".
    I can only suppose that these "messages" you talk about are actually
    pieces of information stored in some IMS part of evolution. Otherwise
    you'd just read them from the server with your regular MUA, mutt,
    rather than worrying about losing them?

    David,

    By "evolution recovery" I mean restoration of the proper function of
    the Evolution package. Recovery = Repair = Restore Access

    I have been led to believe that "message" is the proper term for an
    email communication; the venacular is "email". Logging into my
    account at HostGator shows a few dozen emails awaiting retrieval.

    My email has been working without trouble for years. I am getting
    old, and I do not know off the top of my head how to use Mutt to
    retrieve those emails. Of course, those messages are formatted in
    HTML, which is why they were sent to the address which I have been
    accessing with Evolution (that address is
    [email protected]).

    I once made a living programming computers, but nowadays my computer
    is an appliance which facilitates the accomplishment of other tasks.

    Obviously, my preference is to get Evolution working right, without
    the necessity of spending two or three days reinstalling Debian. And
    if reinstallation is necessary, I am not sure I would choose Evolution
    as my client for HTML mail.

    Are you certain that you need a separate MUA for HTML mails?

    Many HTML mails are sent together with a plain text version. I use
    Emacs via Gnus to read email for several email addresses and have no
    problems with HTML - on the contrary. Gnus is able to render some basic
    HTML features, such as headline size and attributes such a bold, and a mouse-over on links show the actual URL. I would not be surprised if
    mutt were able to do something similar.

    --
    This signature is currently under constuction.

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  • From Russell L. Harris@21:1/5 to All on Fri Mar 7 08:10:01 2025
    David,

    I did not look up all the links you sent, but I had visited at least
    some of them. The messages with the links are here in my Mutt
    directory. Thanks.

    I understand your advice, and I am not going to reinstall Debian. I
    have not been able to figure out how to get the Evolution system
    running again. HostGator may have a web interface I can use
    meanwhile.

    I hesitate using Mutt to directly retrieve the messages from Hostgator.
    My system uses getmail to fetch from the server at the ISP; and I am
    reluctant to mess with a system which is working and on which I rely.

    RLH

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  • From Russell L. Harris@21:1/5 to All on Sat Mar 8 01:40:01 2025
    The work-around was simple. HostGator provides the RoundCube
    web-based email client. Makes me wonder why I bothered to install Evolution...except perhaps to get a message onto a local drive.

    RLH

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  • From Russell L. Harris@21:1/5 to Max Nikulin on Sat Mar 8 05:30:01 2025
    On Sat, Mar 08, 2025 at 10:16:49AM +0700, Max Nikulin wrote:

    Have you tried to create a new system user and to configure evolution
    for it?

    Good idea. Thanks.


    It may help if your mail provider has enforced another authentication
    method. I hope, both sides: evolution and mails server supports mail >autoconfiguration.

    I suppose I am my own mail provider. My domain is
    alysonwonderland.org, hosted by HostGator. I was/am using Evolution
    to pull down to my desktop machine and display any messages which have
    arrived. Of course, I used Synaptic to install Evolution from the
    Debian repository. The only authentication method is the password.

    Meanwhile, I discovered that HostGator has the Roundcube web
    interface, and that works for now.

    RLH

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  • From Dan Ritter@21:1/5 to Russell L. Harris on Sat Mar 8 14:40:01 2025
    Russell L. Harris wrote:
    On Sat, Mar 08, 2025 at 10:16:49AM +0700, Max Nikulin wrote:

    Have you tried to create a new system user and to configure evolution
    for it?

    Good idea. Thanks.


    It may help if your mail provider has enforced another authentication method. I hope, both sides: evolution and mails server supports mail autoconfiguration.

    I suppose I am my own mail provider.


    What people mean by "mail provider" is the entity that runs and
    controls a mail server, with the technical and administrative
    right to change anything about it.

    In this case, you appear to have Hostgator and perhaps your ISP
    as mail providers, but you are not running any mail servers
    yourself, are you?

    -dsr-

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  • From Russell L. Harris@21:1/5 to Dan Ritter on Sat Mar 8 19:50:02 2025
    On Sat, Mar 08, 2025 at 08:16:24AM -0500, Dan Ritter wrote:
    Russell L. Harris wrote:
    On Sat, Mar 08, 2025 at 10:16:49AM +0700, Max Nikulin wrote:

    Have you tried to create a new system user and to configure evolution
    for it?

    Good idea. Thanks.


    It may help if your mail provider has enforced another authentication
    method. I hope, both sides: evolution and mails server supports mail
    autoconfiguration.

    I suppose I am my own mail provider.

    What people mean by "mail provider" is the entity that runs and
    controls a mail server, with the technical and administrative
    right to change anything about it.

    In this case, you appear to have Hostgator and perhaps your ISP
    as mail providers, but you are not running any mail servers
    yourself, are you?

    HostGator currently hosts my web site, and HostGator hosts my mail
    accounts. But I have mail accounts on other ISPs besides HostGator.
    I use getmail running on another machine in the LAN to gather mail for
    various addresses, and to run maildrop to sort mail. Of course, I use HostGator as a "smarthost" for outgoing mail.

    And so that machine in the LAN is something of a mail server for the
    LAN. I think there is no clear line of demarcation for a "server". I
    am not familiar with the term "mail provider".

    RLH

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  • From John Hasler@21:1/5 to All on Sat Mar 8 21:20:01 2025
    By "mail provider" they mean the entity that operates the
    Internet-facing mail server that your mail comes and goes through.
    --
    John Hasler
    [email protected]
    Elmwood, WI USA

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  • From Russell L. Harris@21:1/5 to Max Nikulin on Sun Mar 9 06:50:01 2025
    On Sun, Mar 09, 2025 at 09:40:07AM +0700, Max Nikulin wrote:

    Then you have access to mail logs on the server. I expect that it is
    possible to enable debug logs in evolution as well. Comparing logs
    from both sides should help to figure out what party should be blamed.
    In addition you may use tools like curl to debug IMAP issues.


    But I have more pressing needs...

    Actually it is not clear for me why you have not asked for help in
    some community around evolution.

    I began searching with google for Evolution password issues. I found
    several forums with a number of postings, but none which offered a
    solution.


    Meanwhile, I discovered that HostGator has the Roundcube web
    interface, and that works for now.

    Isn't roundcube an IMAP client under the hood?

    I am a dinasour; I like to use POP3 to download to my drive. Whatever RoundCube is, it allows me to use a browser to read mail sent to the
    account, and to send mail. I don't know why the ISP web interface was
    not the first thing to occur to me.

    RLH

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  • From Russell L. Harris@21:1/5 to David Wright on Mon Mar 10 07:50:01 2025
    On Sun, Mar 09, 2025 at 08:04:58PM -0500, David Wright wrote:

    In this context, my understanding of an Internet mail server can be >illustrated in the following way. If your "machine in the LAN"
    receives emails by asking for them from another machine, then it's not
    an IMS. If you can switch off the machine for a week or two and yet
    not lose any emails, then it's not an IMS.

    I stand corrected regarding "server" and "provider". But is there a
    term for the machines in the LAN devoted to a specific task?

    Examples:

    = mail gatherer (using getmail) for all mail addresses

    = weather station data gatherer which obtains latest weather
    parameters, creates fresh web pages, and uploads web pages to a web
    site on my ISP

    = machine which runs approx to cache Debian package files

    = machine which manages the git archives for the LAN

    RLH

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  • From Dan Purgert@21:1/5 to Max Nikulin on Mon Mar 10 11:20:01 2025
    On Mar 09, 2025, Max Nikulin wrote:
    On 08/03/2025 11:23, Russell L. Harris wrote:
    [...]
    Meanwhile, I discovered that HostGator has the Roundcube web
    interface, and that works for now.

    Isn't roundcube an IMAP client under the hood?

    Ideally. I think it can also do POP3 though.


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    |_|_|O| Github: https://github.com/dpurgert
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