• Cups problems adding printer Epson in new Debian install

    From [email protected]@21:1/5 to All on Sun Aug 18 19:00:02 2024
    New installation of Debian, on another partition, to replace the previous one I had installed in 2005.
    In the meantime I had installed Mint, but it was an unpleasant adventure, certainly my fault, however, almost everything went well.
    As usual I had problems with Cups.
    After installing the driver provided by Epson, Cups, while correctly recognizing my printer, would not allow me to print the test page. I tried taking the .ppd file from the partition where I have the other Debian but, in spite of everything, it kept
    giving me several errors and I could not print. Finally I read "CUPS Driverless Printing," uninstalled the Epson driver (with also --purge) and tried again.
    Cups "Administration" sees the printer (4 instances of it!) and asks me how I want to install it, I choose, at the prompt "add this Printer”, EPSON ET-2810 Series (driverless).
    I go ahead.
    At the “connection” line it says: Connection: ipps://EPSON%20ET-2810%20Series._ipps._tcp.local/
    I avoid checking the box: Sharing: Share This Printer (since I remember it can be done at a later stage) and move on;
    in the new printer the ipps: that I wrote above is shown again and it asks me: "Make" and lists only a number of brands, I select "Epson" and go ahead;
    in the new screen there is a very short list of printers including mine: EPSON ET-2810 Series, driverless, cups-filters 1.28.17 (en) , I select this one and finally, click on "Add Printer";
    in the next screen it tells me: "Unable to add printer: cups-driver failed to get PPD file" - see error_log for details.
    This is what /var/log/cups/error_log says:
    E [18/Aug/2024:17:27:03 +0200] [CGI] Unable to create PPD file: Could not poll sufficient capability info from the printer (ipps://EPSON%20ET-2810%20Series._ipps._tcp .local/, ipps://EPSON318F07.local:631/ipp/print) via IPP!
    E [18/Aug/2024:17:27:03 +0200] copy_model: empty PPD file
    E [18/Aug/2024:17:27:03 +0200] [Client 101] Returning IPP server-error-internal-error for CUPS-Add-Modify-Printer (ipp://localhost/printers/EPSON_ET-2810_Series_) from localhost.
    Since I have the PPD file that worked on the other partition with Debian, I go back and insert the .ppd file and click "Add Printer" again:
    “Printer EPSON_ET-2810_Series_ has been added successfully
    Note:Printer drivers and raw queues are deprecated and will stop working in a future version of CUPS.”
    It seems to have gone well this time, it asks me "Set Printer Options", I accept the default options, this time it installs the printer.
    I click on "Maintenance" and select "Print text Page":
    I get this line in the "Jobs" section:
    EPSON_ET-2810_Series_-14 Unknown Withheld 1k Unknown stopped
    and, in fact, nothing is printed.
    Since to print I have to transfer the documents to my mobile phone via Whatsapp, I know that the printer works but.... a question arises spontaneously, why on earth with Android (which is also Linux) printing works immediately (with the app from Epson)
    and with Cups (which if I'm not mistaken is, or at least once was, from Apple) do I have to go crazy like this?

    Thanks to anyone who wants to help me :-)

    Aldo

    P.S. my new Debian is Trixie





    <!doctype html>
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    <head>
    <meta charset="UTF-8">
    </head>
    <body>
    <div>
    New installation of Debian, on another partition, to replace the previous one I had installed in 2005.
    </div>
    <div>
    In the meantime I had installed Mint, but it was an unpleasant adventure, certainly my fault, however, almost everything went well.
    </div>
    <div>
    As usual I had problems with Cups.
    </div>
    <div>
    After installing the driver provided by Epson, Cups, while correctly recognizing my printer, would not allow me to print the test page. I tried taking the .ppd file from the partition where I have the other Debian but, in spite of everything, it kept
    giving me several errors and I could not print. Finally I read "CUPS Driverless Printing," uninstalled the Epson driver (with also --purge) and tried again.
    </div>
    <div>
    Cups "Administration" sees the printer (4 instances of it!) and asks me how I want to install it, I choose, at the prompt "add this Printer”, EPSON ET-2810 Series (driverless).
    </div>
    <div>
    I go ahead.
    </div>
    <div>
    At the “connection” line it says: Connection: ipps://EPSON%20ET-2810%20Series._ipps._tcp.local/
    </div>
    <div>
    I avoid checking the box: Sharing: Share This Printer (since I remember it can be done at a later stage) and move on;
    </div>
    <div>
    in the new printer the ipps: that I wrote above is shown again and it asks me: "Make" and lists only a number of brands, I select "Epson" and go ahead;
    </div>
    <div>
    in the new screen there is a very short list of printers including mine: EPSON ET-2810 Series, driverless, cups-filters 1.28.17 (en) , I select this one and finally, click on "Add Printer";
    </div>
    <div>
    in the next screen it tells me: "Unable to add printer: cups-driver failed to get PPD file" - see error_log for details.
    </div>
    <div>
    This is what /var/log/cups/error_log says:
    </div>
    <div>
    E [18/Aug/2024:17:27:03 +0200] [CGI] Unable to create PPD file: Could not poll sufficient capability info from the printer (ipps://EPSON%20ET-2810%20Series._ipps._tcp .local/, ipps://EPSON318F07.local:631/ipp/print) via IPP!
    </div>
    <div>
    E [18/Aug/2024:17:27:03 +0200] copy_model: empty PPD file
    </div>
    <div>
    E [18/Aug/2024:17:27:03 +0200] [Client 101] Returning IPP server-error-internal-error for CUPS-Add-Modify-Printer (ipp://localhost/printers/EPSON_ET-2810_Series_) from localhost.
    </div>
    <div>
    Since I have the PPD file that worked on the other partition with Debian, I go back and insert the .ppd file and click "Add Printer" again:
    </div>
    <div>
    “Printer EPSON_ET-2810_Series_ has been added successfully
    </div>
    <div>
    Note:Printer drivers and raw queues are deprecated and will stop working in a future version of CUPS.”
    </div>
    <div>
    It seems to have gone well this time, it asks me "Set Printer Options", I accept the default options, this time it installs the printer.
    </div>
    <div>
    I click on "Maintenance" and select "Print text Page":
    </div>
    <div>
    I get this line in the "Jobs" section:
    </div>
    <div>
    EPSON_ET-2810_Series_-14 Unknown Withheld 1k Unknown stopped
    </div>
    <div>
    and, in fact, nothing is printed.
    </div>
    <div>
    Since to print I have to transfer the documents to my mobile phone via Whatsapp, I know that the printer works but.... a question arises spontaneously, why on earth with Android (which is also Linux) printing works immediately (with the app from Epson)
    and with Cups (which if I'm not mistaken is, or at least once was, from Apple) do I have to go crazy like this?
    </div>
    <div>
    &nbsp;
    </div>
    <div>
    Thanks to anyone who wants to help me :-)
    </div>
    <div>
    &nbsp;
    </div>
    <div>
    Aldo
    </div>
    <div>
    &nbsp;
    </div>
    <div>
    P.S. my new Debian is Trixie
    <br>
    <br>
    </div>
    <div>
    &nbsp;
    </div>
    <div>
    <br>
    <br>
    </div>
    <div>
    &nbsp;
    </div>
    </body>
    </html>

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  • From =?UTF-8?B?UGhpbGlwcGUgQ2zDqXJpw6k=?@21:1/5 to [email protected] on Mon Aug 19 16:50:01 2024
    I just had a similar issue yesterday with an HP Office Pro 7740. I ended
    up installing using the socket (port 9100) interface.

    ...
    Philippe

    ------
    The trouble with common sense is that it is so uncommon.
    (Anonymous)

    On 8/18/24 12:44, [email protected] wrote:
    New installation of Debian, on another partition, to replace the
    previous one I had installed in 2005.
    In the meantime I had installed Mint, but it was an unpleasant
    adventure, certainly my fault, however, almost everything went well.
    As usual I had problems with Cups.
    After installing the driver provided by Epson, Cups, while correctly recognizing my printer, would not allow me to print the test page. I
    tried taking the .ppd file from the partition where I have the other
    Debian but, in spite of everything, it kept giving me several errors and
    I could not print. Finally I read "CUPS Driverless Printing,"
    uninstalled the Epson driver (with also --purge) and tried again.
    Cups "Administration" sees the printer (4 instances of it!) and asks me
    how I want to install it, I choose, at the prompt "add this Printer”,
    EPSON ET-2810 Series (driverless).
    I go ahead.
    At the “connection” line it says: Connection: ipps://EPSON%20ET-2810%20Series._ipps._tcp.local/
    I avoid checking the box: Sharing: Share This Printer (since I remember
    it can be done at a later stage) and move on;
    in the new printer the ipps: that I wrote above is shown again and it
    asks me: "Make" and lists only a number of brands, I select "Epson" and
    go ahead;
    in the new screen there is a very short list of printers including mine: EPSON ET-2810 Series, driverless, cups-filters 1.28.17 (en) , I select
    this one and finally, click on "Add Printer";
    in the next screen it tells me: "Unable to add printer: cups-driver
    failed to get PPD file" - see error_log for details.
    This is what /var/log/cups/error_log says:
    E [18/Aug/2024:17:27:03 +0200] [CGI] Unable to create PPD file: Could
    not poll sufficient capability info from the printer (ipps://EPSON%20ET-2810%20Series._ipps._tcp .local/, ipps://EPSON318F07.local:631/ipp/print) via IPP!
    E [18/Aug/2024:17:27:03 +0200] copy_model: empty PPD file
    E [18/Aug/2024:17:27:03 +0200] [Client 101] Returning IPP server-error-internal-error for CUPS-Add-Modify-Printer (ipp://localhost/printers/EPSON_ET-2810_Series_) from localhost.
    Since I have the PPD file that worked on the other partition with
    Debian, I go back and insert the .ppd file and click "Add Printer" again: “Printer EPSON_ET-2810_Series_ has been added successfully
    Note:Printer drivers and raw queues are deprecated and will stop working
    in a future version of CUPS.”
    It seems to have gone well this time, it asks me "Set Printer Options",
    I accept the default options, this time it installs the printer.
    I click on "Maintenance" and select "Print text Page":
    I get this line in the "Jobs" section:
    EPSON_ET-2810_Series_-14 Unknown Withheld 1k Unknown stopped
    and, in fact, nothing is printed.
    Since to print I have to transfer the documents to my mobile phone via Whatsapp, I know that the printer works but.... a question arises spontaneously, why on earth with Android (which is also Linux) printing
    works immediately (with the app from Epson) and with Cups (which if I'm
    not mistaken is, or at least once was, from Apple) do I have to go crazy
    like this?
    Thanks to anyone who wants to help me :-)
    Aldo
    P.S. my new Debian is Trixie




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  • From =?UTF-8?B?UGhpbGlwcGUgQ2zDqXJpw6k=?@21:1/5 to All on Mon Aug 19 19:20:01 2024
    I don't have access to a Linux desktop at the moment to workout the
    exact steps. But since you're already familiar with the CUPS Web
    Interface, it's just a matter of changing the "Connection" to AppSocket/JetDirect.

    So select the printer, then the "Administration" button, "Modify
    Printer" and choose the appropriate option. You should end up with a
    connection URL like: socket://<ip address>:9100.

    Make sure the printer is configured to listen to that port. I hope that
    works for you.

    ...
    Philippe

    ------
    The trouble with common sense is that it is so uncommon.
    (Anonymous)

    On 8/19/24 10:36, Philippe Clérié wrote:
    I just had a similar issue yesterday with an HP Office Pro 7740. I ended
    up installing using the socket (port 9100) interface.

    ...
    Philippe

    ------
    The trouble with common sense is that it is so uncommon.
    (Anonymous)

    On 8/18/24 12:44, [email protected] wrote:
    New installation of Debian, on another partition, to replace the
    previous one I had installed in 2005.
    In the meantime I had installed Mint, but it was an unpleasant
    adventure, certainly my fault, however, almost everything went well.
    As usual I had problems with Cups.
    After installing the driver provided by Epson, Cups, while correctly
    recognizing my printer, would not allow me to print the test page. I
    tried taking the .ppd file from the partition where I have the other
    Debian but, in spite of everything, it kept giving me several errors
    and I could not print. Finally I read "CUPS Driverless Printing,"
    uninstalled the Epson driver (with also --purge) and tried again.
    Cups "Administration" sees the printer (4 instances of it!) and asks
    me how I want to install it, I choose, at the prompt "add this
    Printer”, EPSON ET-2810 Series (driverless).
    I go ahead.
    At the “connection” line it says: Connection:
    ipps://EPSON%20ET-2810%20Series._ipps._tcp.local/
    I avoid checking the box: Sharing: Share This Printer (since I
    remember it can be done at a later stage) and move on;
    in the new printer the ipps: that I wrote above is shown again and it
    asks me: "Make" and lists only a number of brands, I select "Epson"
    and go ahead;
    in the new screen there is a very short list of printers including
    mine: EPSON ET-2810 Series, driverless, cups-filters 1.28.17 (en) , I
    select this one and finally, click on "Add Printer";
    in the next screen it tells me: "Unable to add printer: cups-driver
    failed to get PPD file" - see error_log for details.
    This is what /var/log/cups/error_log says:
    E [18/Aug/2024:17:27:03 +0200] [CGI] Unable to create PPD file: Could
    not poll sufficient capability info from the printer
    (ipps://EPSON%20ET-2810%20Series._ipps._tcp .local/,
    ipps://EPSON318F07.local:631/ipp/print) via IPP!
    E [18/Aug/2024:17:27:03 +0200] copy_model: empty PPD file
    E [18/Aug/2024:17:27:03 +0200] [Client 101] Returning IPP
    server-error-internal-error for CUPS-Add-Modify-Printer
    (ipp://localhost/printers/EPSON_ET-2810_Series_) from localhost.
    Since I have the PPD file that worked on the other partition with
    Debian, I go back and insert the .ppd file and click "Add Printer" again:
    “Printer EPSON_ET-2810_Series_ has been added successfully
    Note:Printer drivers and raw queues are deprecated and will stop
    working in a future version of CUPS.”
    It seems to have gone well this time, it asks me "Set Printer
    Options", I accept the default options, this time it installs the
    printer.
    I click on "Maintenance" and select "Print text Page":
    I get this line in the "Jobs" section:
    EPSON_ET-2810_Series_-14 Unknown Withheld 1k Unknown stopped
    and, in fact, nothing is printed.
    Since to print I have to transfer the documents to my mobile phone via
    Whatsapp, I know that the printer works but.... a question arises
    spontaneously, why on earth with Android (which is also Linux)
    printing works immediately (with the app from Epson) and with Cups
    (which if I'm not mistaken is, or at least once was, from Apple) do I
    have to go crazy like this?
    Thanks to anyone who wants to help me :-)
    Aldo
    P.S. my new Debian is Trixie





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  • From David Wright@21:1/5 to [email protected] on Tue Aug 20 05:00:01 2024
    On Sun 18 Aug 2024 at 18:44:30 (+0200), [email protected] wrote:
    [ … ]
    At the “connection” line it says: Connection: ipps://EPSON%20ET-2810%20Series._ipps._tcp.local/
    [ … ]
    in the next screen it tells me: "Unable to add printer: cups-driver failed to get PPD file" - see error_log for details.
    This is what /var/log/cups/error_log says:
    E [18/Aug/2024:17:27:03 +0200] [CGI] Unable to create PPD file: Could not poll sufficient capability info from the printer (ipps://EPSON%20ET-2810%20Series._ipps._tcp .local/, ipps://EPSON318F07.local:631/ipp/print) via IPP!
    [ … ]
    I click on "Maintenance" and select "Print text Page":
    I get this line in the "Jobs" section:
    EPSON_ET-2810_Series_-14 Unknown Withheld 1k Unknown stopped
    and, in fact, nothing is printed.
    Since to print I have to transfer the documents to my mobile phone via Whatsapp, I know that the printer works but.... a question arises spontaneously, why on earth with Android (which is also Linux) printing works immediately (with the app from Epson)
    and with Cups (which if I'm not mistaken is, or at least once was, from Apple) do I have to go crazy like this?

    What's the output from:

    $ driverless

    (This is normally step one in configuring a printer.)

    Cheers,
    David.

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  • From [email protected]@21:1/5 to All on Tue Aug 20 17:30:02 2024
    Thank you for answering!

    Il 20/08/2024 04:53 CEST David Wright <[email protected]> ha scritto:

    What's the output from:

    $ driverless

    (This is normally step one in configuring a printer.)

    aldo@aldomaggi:~$ driverless
    ipps://EPSON%20ET-2810%20Series._ipps._tcp.local/

    Cheers,
    David.

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  • From David Wright@21:1/5 to [email protected] on Sun Aug 25 05:20:01 2024
    On Tue 20 Aug 2024 at 17:27:37 (+0200), [email protected] wrote:
    Il 20/08/2024 04:53 CEST David Wright ha scritto:

    What's the output from:

    $ driverless

    (This is normally step one in configuring a printer.)

    aldo@aldomaggi:~$ driverless ipps://EPSON%20ET-2810%20Series._ipps._tcp.local/

    I looked for ET-2810 information on Epson's US website, but though it
    claimed 47 matches for ET-2810 under support, the model was not there.

    I found the model listed on this website:

    https://www.ldlc.com/en/product/PB00463030.html

    and under Overview, it says "Key features: [ … ] Mobile and
    cloud-based printing services: Epson Connect (iPrint, Email Print,
    Remote Print Driver, Scan-to-Cloud), Apple AirPrint,
    Google Cloud Print)"

    However, under Specifications, it says "Mobile printing:
    Smartphone compatible Yes
    Google Cloud Print No"
    and no mention of AirPrint. I have no idea what
    "Smartphone compatible" means, and have never heard of
    Epson Connect.

    I then looked at the Epson UK website (I didn't know whether European
    sites would be in English):

    https://www.epson.co.uk/en_GB/products/printers/inkjet/consumer/ecotank-et-2810/p/30169#tech-specs

    and I don't see any mention of AirPrint, just a list of Mac/Windows
    OSes, and Epson Smart Panel App and Epson Connect (Email Print,
    Remote Print Driver), whatever they are.

    All this would lead me to give credence to the views expressed at:

    https://www.reddit.com/r/Epson/comments/11njqgh/airprint_not_working_et2810/

    Cheers,
    David.

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  • From [email protected]@21:1/5 to All on Sun Aug 25 22:10:02 2024
    I want to thank Joe B <[email protected]> for the suggestion
    to also install the printer-driver-escpr pkg, and David Wright <[email protected]> to whom I want to say that Epson Connect
    is the app for Smartphones Android that I have used to print in the
    last few days by transferring files from the PC to the Smartphone.

    As for Thorsten Alteholz <[email protected]> who closed the
    Bugreport #1079243 that I had opened, stating: “Anyway, as others
    reported to be able to successfully print to that printer model,
    I am afraid this is some kind of configuration problem on your side.”
    I would like to tell him that, if he wants to do the community a favor,
    he should reopen it, in fact, I KNOW VERY WELL THAT THAT PRINTER
    WORKS WITH CUPS ON DEBIAN, in fact I have used it since September
    2023 with the Debian that I have in another partition and which
    I installed in 2005 and I always updated up to Trixie, perhaps
    it wasn't clear what I wrote in the Bugreport: “Since I have the
    PPD file that worked on the other partition with Debian, ...”.

    However, frustrated by this response, I thought maybe it was a good
    thing to “remove –purge” Cups. Then I reinstalled, this time,
    among the suggested packages I loaded openprinting-ppds (I didn't
    know if it was a useful package or not, but anyway, I used, in the
    past, to download the drivers from openprinting!).
    When I tried to install the printer again, it gave me the same errors
    if I used “driverless” while, instead, it worked when I chose my
    printer model among those offered in the new (much longer) list of
    Epson printers.
    Maybe openprinting-ppds should be moved to "Recommended" from
    "Suggested"
    Thank you for reading.
    Aldo :-)




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    <pre style="text-align: left;">I want to thank Joe B &lt;[email protected]&gt; for the suggestion<br>to also install the printer-driver-escpr pkg, and David Wright <br>&lt;[email protected]&gt; to whom I want to say that Epson Connect <br>is
    the app for Smartphones Android that I have used to print in the <br>last few days by transferring files from the PC to the Smartphone.

    As for Thorsten Alteholz &lt;[email protected]&gt; who closed the <br>Bugreport #1079243 that I had opened, stating: “Anyway, as others<br>reported to be able to successfully print to that printer model, <br>I am afraid this is some kind of
    configuration problem on your side.”<br>I would like to tell him that, if he wants to do the community a favor,<br>he should reopen it, in fact, I KNOW VERY WELL THAT THAT PRINTER <br>WORKS WITH CUPS ON DEBIAN, in fact I have used it since September <
    2023 with the Debian that I have in another partition and which <br>I installed in 2005 and I always updated up to Trixie, perhaps <br>it wasn't clear what I wrote in the Bugreport: “Since I have the <br>PPD file that worked on the other partition
    with Debian, ...”.<br>
    However, frustrated by this response, I thought maybe it was a good<br>thing to “remove –purge” Cups. Then I reinstalled, this time, <br>among the suggested packages I loaded openprinting-ppds (I didn't <br>know if it was a useful package or not,
    but anyway, I used, in the <br>past, to download the drivers from openprinting!). <br>When I tried to install the printer again, it gave me the same errors<br>if I used “driverless” while, instead, it worked when I chose my <br>printer model among
    those offered in the new (much longer) list of <br>Epson printers.
    Maybe openprinting-ppds should be moved to "Recommended" from <br>"Suggested" Thank you for reading.
    Aldo :-)</pre>
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