Package: request-tracker5
Version: 5.0.3+dfsg-3~deb12u3
Severity: normal

Dear Maintainer,

We're running rt5 on debian 12, installed directly from
the debian packages (request-tracker5, rt5-apache2, rt5-db-mysql).

We've noticed that the systemd service unit for request5 is missing
the .service suffix for the dependencies:

/etc/systemd/system/multi-user.target.wants/request-tracker5.service
[[
Description=Dummy service to enforce web/database server startup ordering After=mysql postgresql
Before=apache2
]]

journalct --unit request-tracker5 shows the errors:

[[
/lib/systemd/system/request-tracker5.service:8: Failed to add dependency on mysql, ignoring: Invalid argument
/lib/systemd/system/request-tracker5.service:8: Failed to add dependency on postgresql, ignoring: Invalid argument
/lib/systemd/system/request-tracker5.service:9: Failed to add dependency on apache2, ignoring: Invalid argument
]]

To fix this, you should add the .service suffix as follows:

[[
After=mysql.service postgresql.service
Before=apache2.service
]]

As the dependencies were not taken into account, I wonder if they
are still useful at all or if it's a recent error..

By the way, I'm confused why the dependencies for both mysql were
added by default. Shouldn't they be added depending on whether you
install the rt5-db-mysql or rt5-db-postgress packages?

Probably not important. After applying the .service fix, I noticed
that journalctl seems to ignore the dependency to postgresql if
it's not installed.

Hope this report helps.

KUDOS,

-jk

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-- Package-specific info:
Changed files:
/var/cache/request-tracker5/mason_data
/var/cache/request-tracker5/mason_data/cache
/var/cache/request-tracker5/mason_data/etc
/var/cache/request-tracker5/mason_data/obj
/var/cache/request-tracker5/session_data
/var/lib/request-tracker5/data
/var/lib/request-tracker5/data/gpg

-- System Information:
Debian Release: 12.11
APT prefers stable-updates
APT policy: (500, 'stable-updates'), (500, 'stable-security'), (500, 'stable')
Architecture: amd64 (x86_64)

Kernel: Linux 6.1.0-37-amd64 (SMP w/4 CPU threads; PREEMPT)
Locale: LANG=en_US.UTF-8, LC_CTYPE=en_US.UTF-8 (charmap=UTF-8), LANGUAGE=en_US:en
Shell: /bin/sh linked to /usr/bin/dash
Init: systemd (via /run/systemd/system)
LSM: AppArmor: enabled

Versions of packages request-tracker5 depends on:
ii dbconfig-common 2.0.24
ii debconf [debconf-2.0] 1.5.82
ii fonts-droid-fallback 1:6.0.1r16-1.1
ii fonts-noto-hinted 20201225-1
ii libapache-session-perl 1.94-2
ii libbusiness-hours-perl 0.13-2
ii libcgi-emulate-psgi-perl 0.23-2
ii libcgi-pm-perl 4.55-1
ii libcgi-psgi-perl 0.15-3
ii libclass-accessor-perl 0.51-2
ii libclone-perl 0.46-1
ii libconvert-color-perl 0.16-1
ii libcpanel-json-xs-perl 4.35-1
ii libcrypt-eksblowfish-perl 0.009-3+b1
ii libcrypt-x509-perl 0.55-1
ii libcss-minifier-xs-perl 0.13-1+b2
ii libcss-squish-perl 0.10-1
ii libdata-guid-perl 0.051-1
ii libdata-ical-perl 0.24+dfsg-2
ii libdata-page-pageset-perl 1.02-2
ii libdate-extract-perl 0.07-1
ii libdate-manip-perl 6.91-1
ii libdatetime-format-natural-perl 1.16-1
ii libdatetime-locale-perl 1:1.37-1
ii libdatetime-perl 2:1.59-1
ii libdbi-perl 1.643-4
ii libdbix-searchbuilder-perl 1.76-1
ii libdevel-globaldestruction-perl 0.14-4
ii libemail-address-list-perl 0.06-2
ii libemail-address-perl 1.913-1
ii libencode-detect-perl 1.01-6+b1
ii libencode-hanextra-perl 0.23-6+b1
ii libfile-sharedir-perl 1.118-3
ii libfile-which-perl 1.27-2
ii libgd-graph-perl 1.54~ds-4
ii libgd-text-perl 0.86-10
ii libgnupg-interface-perl 1.02-3
ii libgraphviz-perl 2.24-1
ii libhtml-formatexternal-perl 26-6
ii libhtml-formattext-withlinks-andtables-perl 0.07-2
ii libhtml-formattext-withlinks-perl 0.15-3
ii libhtml-gumbo-perl 0.18-3+b1
ii libhtml-mason-perl 1:1.59-2
ii libhtml-mason-psgihandler-perl 0.53-2
ii libhtml-quoted-perl 0.04-3
ii libhtml-rewriteattributes-perl 0.05-3
ii libhtml-scrubber-perl 0.19-2
ii libhttp-message-perl 6.44-1
ii libipc-run-perl 20220807.0-1
ii libipc-run3-perl 0.048-3
ii libjavascript-minifier-xs-perl 0.15-1+b2
ii libjson-perl 4.10000-1
ii liblist-moreutils-perl 0.430-2
ii liblocale-maketext-fuzzy-perl 0.11-3
ii liblocale-maketext-lexicon-perl 1.00-3
ii liblog-dispatch-perl 2.70-1
ii libmailtools-perl 2.21-2
ii libmime-tools-perl 5.510-1
ii libmime-types-perl 2.24-1
ii libmodule-path-perl 0.19-3
ii libmodule-refresh-perl 0.18-2
ii libmodule-versions-report-perl 1.06-4
ii libmoose-perl 2.2203-1
ii libmoosex-nonmoose-perl 0.26-2
ii libmoosex-role-parameterized-perl 1.11-2
ii libnet-cidr-perl 0.21-2
ii libnet-ip-perl 1.26-3
ii libnet-ldap-perl 1:0.6800+dfsg-1
ii libnet-ssleay-perl 1.92-2+b1
ii libparallel-forkmanager-perl 2.02-1
ii libpath-dispatcher-perl 1.08-2
ii libperlio-eol-perl 0.17-2+b1
ii libplack-perl 1.0050-1
ii libpod-parser-perl 1.65-1
ii libregexp-common-net-cidr-perl 0.03-2
ii libregexp-common-perl 2017060201-3
ii libregexp-ipv6-perl 0.03-3
ii librole-basic-perl 0.13-4
ii libscope-upper-perl 0.34-1
ii libstring-shellquote-perl 1.04-3
ii libsymbol-global-name-perl 0.05-4
ii libtext-autoformat-perl 1.750000-2
ii libtext-password-pronounceable-perl 0.30-3
ii libtext-quoted-perl 2.10-2
ii libtext-template-perl 1.61-1
ii libtext-wikiformat-perl 0.79-1.2
ii libtext-worddiff-perl 0.09-2
ii libtext-wrapper-perl 1.05-4
ii libtime-parsedate-perl 2015.103-4
ii libtimedate-perl 2.3300-2
ii libtree-simple-perl 1.34-2
ii libuniversal-require-perl 0.19-3
ii liburi-perl 5.17-1
ii libweb-machine-perl 0.17-3
ii libwww-perl 6.68-1
ii libxml-rss-perl 1.62-1
ii libxml-simple-perl 2.25-2
ii perl [libencode-perl] 5.36.0-7+deb12u2
ii perl-doc 5.36.0-7+deb12u2
ii postfix [mail-transport-agent] 3.7.11-0+deb12u1
ii rt5-clients 5.0.3+dfsg-3~deb12u3
ii rt5-db-mysql 5.0.3+dfsg-3~deb12u3
ii rt5-standalone 5.0.3+dfsg-3~deb12u3
ii ucf 3.0043+nmu1+deb12u1

Versions of packages request-tracker5 recommends:
ii cron [cron-daemon] 3.0pl1-162
ii libfile-dropbox-perl 0.7-2
ii libnet-amazon-s3-perl 0.991-1
ii rsyslog [system-log-daemon] 8.2302.0-1+deb12u1
ii w3m 0.5.3+git20230121-2

Versions of packages request-tracker5 suggests:
pn rt5-doc-html <none>

-- debconf information:
request-tracker5/purge: false
request-tracker5/dbconfig-upgrade: true
request-tracker5/install-error: abort
request-tracker5/mysql/authplugin: default
request-tracker5/db/app-user: rtuser@localhost
request-tracker5/remote/host: localhost
request-tracker5/webbaseurl: http://kiribati.inrialpes.fr
request-tracker5/internal/skip-preseed: false
request-tracker5/db/dbname: rtdb
* request-tracker5/dbconfig-install: true
* request-tracker5/database-type: mysql
request-tracker5/mysql/method: Unix socket
request-tracker5/dbconfig-remove: true
* request-tracker5/rtname: rt.kiribati.inrialpes.fr
request-tracker5/passwords-do-not-match:
request-tracker5/missing-db-package-error: abort
request-tracker5/upgrade-error: abort
* request-tracker5/mysql/admin-user: root
request-tracker5/dbconfig-reinstall: false
request-tracker5/internal/reconfiguring: false
request-tracker5/organization: kiribati.inrialpes.fr
* request-tracker5/handle-siteconfig-permissions: true
request-tracker5/remote/newhost:
request-tracker5/remote/port:
request-tracker5/install-cronjobs:
request-tracker5/correspondaddress: [email protected]
request-tracker5/upgrade-backup: true
request-tracker5/remove-error: abort
request-tracker5/commentaddress: [email protected]
request-tracker5/webpath: /rt

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