Ebuy and "English" speaking support
From
Louis Ohland@21:1/5 to
All on Wed Mar 2 09:38:08 2022
I had to return a [nice, but large] pair of boots from Flea-Bye.
Cannot make the automated return page to continue [select any option,
but "Continue" stays greyed out].
Automated chat bot is clueless, so I had an agent call back. First agent
was unable to understand that selecting either Carrier did not ungrey
the "Confirm" button. Agent somehow thought that I expected the return
to be free and suggested that I contact the seller.
I got frustrated, hung up, and had another agent call. This one was understandable, and had a return label generated and it should be
emailed in 24 hours...
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