• FACTORY reset

    From bad sector@21:1/5 to All on Thu Feb 6 13:11:04 2025
    The phone comes from Samsung, the provider is Telus; should this not be
    called As-Delivered-Reset?

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)
  • From Marion@21:1/5 to Arno Welzel on Thu Feb 6 20:01:04 2025
    On Thu, 6 Feb 2025 20:23:50 +0100, Arno Welzel wrote :


    The phone comes from Samsung, the provider is Telus; should this not be
    called As-Delivered-Reset?

    No, why? The phone left the factory this way. Even if there are provider specific modifications, they still got applied by Samsung when they
    delivered the device to Telus.

    Since I'm hear to learn and to purposefully helpfully teach, I read
    (almost) every thread and try to *learn* from that thread.

    To that end, I ran a search to see what the answer might be
    (since I had no clue by myself).

    Here's what I found - which - I do NOT know if this is correct (yet).

    Cellular carriers like Telus typically add their carrier-specific software
    to a Samsung Galaxy phone the first time you insert their SIM card.

    For more details, see these URLs:
    <https://www.samsung.com/us/support/answer/ANS10002910/>
    <https://us.community.samsung.com/t5/Galaxy-S22/Explanation-on-what-does-the-carrier-has-to-do-with-phone/td-p/2723401>
    <https://us.community.samsung.com/t5/Fold-Flip-Phones/Why-Do-Unlocked-Phones-Receive-Updates-After-Carrier-Branded/td-p/2987389>

    Here's a summary but I'm not saying this summary is 100% correct (yet).
    That's why I'm posting it here - so that the team can check out details.

    1. Samsung's "factory" software:
    When you buy a new Samsung Galaxy phone, it comes with Samsung's base
    software. This includes the Android operating system and some basic Samsung apps.

    2. Carrier customization:
    Carriers like Telus want to add their own branding, apps, and settings to
    the phone. This might include things like:
    a. Pre-installed apps (e.g., their own messaging app, visual voicemail,
    etc.)
    b. Custom network settings
    c. Carrier-specific boot screens or wallpapers

    3. SIM card activation:
    When you insert a Telus SIM card into the phone for the first time, the
    phone recognizes the SIM card and automatically downloads and installs
    Telus's carrier-specific software. This process might involve a restart.

    What may change that sequence is the phone's lock status, for example:

    Unlocked phones:
    If you have an unlocked Samsung Galaxy phone, it might have software for multiple carriers pre-loaded. When you insert a Telus SIM card, it will
    install the relevant Telus software.

    Updates:
    After the initial setup, your phone will likely receive software updates
    from Telus, not directly from Samsung. This is because the carrier has customized the software.

    If you want to remove the carrier-specific software, you might be able to
    do so through the phone's settings, but some apps might be deeply
    integrated into the system.

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)
  • From Arno Welzel@21:1/5 to All on Thu Feb 6 20:23:50 2025
    bad sector, 2025-02-06 19:11:

    The phone comes from Samsung, the provider is Telus; should this not be called As-Delivered-Reset?

    No, why? The phone left the factory this way. Even if there are provider specific modifications, they still got applied by Samsung when they
    delivered the device to Telus.


    --
    Arno Welzel
    https://arnowelzel.de

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)
  • From Allodoxaphobia@21:1/5 to Marion on Thu Feb 6 20:44:03 2025
    On Thu, 6 Feb 2025 20:01:04 -0000 (UTC), Marion wrote:

    Since I'm hear to learn ....

    Well, ok. The word is "here". :-)

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)
  • From =?UTF-8?Q?J=C3=B6rg_Lorenz?=@21:1/5 to bad sector on Thu Feb 6 21:40:33 2025
    On 06.02.25 19:11, bad sector wrote:

    The phone comes from Samsung, the provider is Telus; should this not be called As-Delivered-Reset?

    Factory Reset.


    --
    "De gustibus non est disputandum."

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)
  • From Marion@21:1/5 to Allodoxaphobia on Thu Feb 6 21:33:48 2025
    On 6 Feb 2025 20:44:03 GMT, Allodoxaphobia wrote :


    Since I'm hear to learn ....

    Well, ok. The word is "here". :-)

    Thanks for catching my mistakes. The word is "typo" actually. :)

    Nonetheless, I much appreciate the correction, and, to move forward on the topic, I looked it up further and found the factory reset can be complex
    since firmware remains but a factory reset will remove most of the visible carrier software on your Samsung phone, but some underlying customizations might remain. If you want to completely remove all traces of carrier
    software, you might need to explore more advanced options like flashing a
    clean firmware, but this is generally not necessary for most users.

    What does factory reset do: A complete guide - Prey Project
    <preyproject.com>

    Updates may re-install carrier software:
    If you connect your phone to the Telus network after the factory reset,
    it's possible that some carrier-specific software or settings might be re-installed through automatic updates.

    Unlocked phones behave differently:
    If your Samsung phone is unlocked, the carrier software might not be as
    deeply integrated, and a factory reset might have less impact on carrier-specific apps and settings.

    Looking deeper, it seems that during a factory reset...

    Carrier-specific apps are removed:
    Any apps that were pre-installed by Telus, such as their messaging app, voicemail app, or any other branded apps, will be deleted.

    Carrier settings are reset:
    Network settings, APN settings, and other configurations specific to Telus
    will be restored to their default values. This means you might need to reconfigure these settings to get your phone working correctly on the Telus network after the reset.

    Carrier branding may be removed:
    In some cases, the factory reset might remove or reset any carrier-specific branding, such as a Telus logo on the boot screen or pre-loaded wallpapers.

    Firmware remains:
    The core firmware of the phone is usually not affected by a factory reset.
    This means that some underlying carrier customizations might still be
    present, even after the reset.

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)
  • From bad sector@21:1/5 to Marion on Fri Feb 7 06:31:31 2025
    On 2/6/25 16:33, Marion wrote:
    On 6 Feb 2025 20:44:03 GMT, Allodoxaphobia wrote :


    Since I'm hear to learn ....

    Well, ok.  The word is "here".  :-)

    Thanks for catching my mistakes. The word is "typo" actually. :)

    Nonetheless, I much appreciate the correction, and, to move forward on the topic, I looked it up further and found the factory reset can be complex since firmware remains but a factory reset will remove most of the visible carrier software on your Samsung phone, but some underlying customizations might remain. If you want to completely remove all traces of carrier software, you might need to explore more advanced options like flashing a clean firmware, but this is generally not necessary for most users.

    What does factory reset do: A complete guide - Prey Project
    <preyproject.com>

    Updates may re-install carrier software: If you connect your phone to
    the Telus network after the factory reset,
    it's possible that some carrier-specific software or settings might be re-installed through automatic updates.

    Unlocked phones behave differently: If your Samsung phone is unlocked,
    the carrier software might not be as
    deeply integrated, and a factory reset might have less impact on carrier-specific apps and settings.

    Looking deeper, it seems that during a factory reset...

    Carrier-specific apps are removed: Any apps that were pre-installed by
    Telus, such as their messaging app,
    voicemail app, or any other branded apps, will be deleted.

    Carrier settings are reset: Network settings, APN settings, and other configurations specific to Telus
    will be restored to their default values. This means you might need to reconfigure these settings to get your phone working correctly on the Telus network after the reset.

    Carrier branding may be removed: In some cases, the factory reset might remove or reset any carrier-specific
    branding, such as a Telus logo on the boot screen or pre-loaded wallpapers.

    Firmware remains: The core firmware of the phone is usually not affected
    by a factory reset.
    This means that some underlying carrier customizations might still be present, even after the reset.


    Thank you, from both of YOUR posts I actually learned something. The
    reason I asked is that I do a factory reset frequently as part of slowly learning to use this crap. I do a reset and then follow a short list of necessary setup steps to elliminate the most nauseating defaults like autocorrection designed for illiterate monkeys, and short rings that are useless while sitting in a tractor for example.

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)
  • From bad sector@21:1/5 to All on Fri Feb 7 11:59:35 2025
    On 2/7/25 11:31, Jörg Lorenz wrote:
    On 06.02.25 19:11, bad sector wrote:

    The phone comes from Samsung, the provider is Telus; should this not be
    called As-Delivered-Reset?

    Why should it? If you remove the SIM and you reset the phone it has
    nothing to do with the network operator and the crap it installs on your property. It is in the same state it was when you took the phone out of
    the factory-sealed box.

    I took the phone off the Telus phone-boutique counter, ready to use. So
    my question really was about whether a factory reset restores it to the
    state it was in when it left the (Samsung) factory where it had
    'possibly' also been loaded with an OS, or whether it is reset to the
    state when Telus put it into my hand including the crap THEY installed
    on it, in addition to the crap that Google vernmin and their ilk may
    have installed on it or may be installing on it daily.

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)
  • From =?UTF-8?Q?J=C3=B6rg_Lorenz?=@21:1/5 to bad sector on Fri Feb 7 17:31:04 2025
    On 06.02.25 19:11, bad sector wrote:

    The phone comes from Samsung, the provider is Telus; should this not be called As-Delivered-Reset?

    Why should it? If you remove the SIM and you reset the phone it has
    nothing to do with the network operator and the crap it installs on your property. It is in the same state it was when you took the phone out of
    the factory-sealed box.

    --
    "Roma locuta, causa finita." (Augustinus)

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)
  • From =?UTF-8?Q?J=C3=B6rg_Lorenz?=@21:1/5 to bad sector on Fri Feb 7 18:52:28 2025
    On 07.02.25 17:59, bad sector wrote:
    On 2/7/25 11:31, Jörg Lorenz wrote:
    On 06.02.25 19:11, bad sector wrote:

    The phone comes from Samsung, the provider is Telus; should this not be
    called As-Delivered-Reset?

    Why should it? If you remove the SIM and you reset the phone it has
    nothing to do with the network operator and the crap it installs on your
    property. It is in the same state it was when you took the phone out of
    the factory-sealed box.

    I took the phone off the Telus phone-boutique counter, ready to use. So
    my question really was about whether a factory reset restores it to the
    state it was in when it left the (Samsung) factory where it had
    'possibly' also been loaded with an OS, or whether it is reset to the
    state when Telus put it into my hand including the crap THEY installed
    on it, in addition to the crap that Google vernmin and their ilk may
    have installed on it or may be installing on it daily.

    Why didn't you tell us this vital information at the very beginning?
    In that case you can bet on the fact that Telus ordered a
    provider-specific version of the OS and the application software.


    --
    "Roma locuta, causa finita." (Augustinus)

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)
  • From bad sector@21:1/5 to All on Fri Feb 7 13:57:19 2025
    On 2/7/25 12:52, Jörg Lorenz wrote:
    On 07.02.25 17:59, bad sector wrote:
    On 2/7/25 11:31, Jörg Lorenz wrote:
    On 06.02.25 19:11, bad sector wrote:

    The phone comes from Samsung, the provider is Telus; should this not be >>>> called As-Delivered-Reset?

    Why should it? If you remove the SIM and you reset the phone it has
    nothing to do with the network operator and the crap it installs on your >>> property. It is in the same state it was when you took the phone out of
    the factory-sealed box.

    I took the phone off the Telus phone-boutique counter, ready to use. So
    my question really was about whether a factory reset restores it to the
    state it was in when it left the (Samsung) factory where it had
    'possibly' also been loaded with an OS, or whether it is reset to the
    state when Telus put it into my hand including the crap THEY installed
    on it, in addition to the crap that Google vernmin and their ilk may
    have installed on it or may be installing on it daily.

    Why didn't you tell us this vital information at the very beginning?
    In that case you can bet on the fact that Telus ordered a
    provider-specific version of the OS and the application software.

    All I want to know is if a factory reset results in anything less than
    what was installed when I got it. Apparently not.

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)
  • From Carlos E.R.@21:1/5 to All on Fri Feb 7 19:41:57 2025
    On 2025-02-07 18:52, Jörg Lorenz wrote:
    On 07.02.25 17:59, bad sector wrote:
    On 2/7/25 11:31, Jörg Lorenz wrote:
    On 06.02.25 19:11, bad sector wrote:

    The phone comes from Samsung, the provider is Telus; should this not be >>>> called As-Delivered-Reset?

    Why should it? If you remove the SIM and you reset the phone it has
    nothing to do with the network operator and the crap it installs on your >>> property. It is in the same state it was when you took the phone out of
    the factory-sealed box.

    I took the phone off the Telus phone-boutique counter, ready to use. So
    my question really was about whether a factory reset restores it to the
    state it was in when it left the (Samsung) factory where it had
    'possibly' also been loaded with an OS, or whether it is reset to the
    state when Telus put it into my hand including the crap THEY installed
    on it, in addition to the crap that Google vernmin and their ilk may
    have installed on it or may be installing on it daily.

    Why didn't you tell us this vital information at the very beginning?
    In that case you can bet on the fact that Telus ordered a
    provider-specific version of the OS and the application software.

    I think the customization can come in the SIM.

    --
    Cheers, Carlos.

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)
  • From Frank Slootweg@21:1/5 to bad sector on Fri Feb 7 19:41:28 2025
    bad sector <forgetski@_invalid.net> wrote:

    The phone comes from Samsung, the provider is Telus; should this not be called As-Delivered-Reset?

    Unless someone has that exact combination, the question can not be
    answered unambiguously.

    A good hint may be if the very first bootup screen - probably with a
    black background - mentions anything related to Telus. If it does, there probably is Telus-specific 'firmware' in the system partition(s) of the
    device and a factory reset should bring the device back to the way you
    got it, i.e. Samsung+Telus stuff (assuming that the "Telus phone-boutique counter" personel did not do anything special to the device which *they*
    got from *their* supplier).

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)
  • From Arno Welzel@21:1/5 to All on Fri Feb 7 21:54:46 2025
    Carlos E.R., 2025-02-07 19:41:

    On 2025-02-07 18:52, Jörg Lorenz wrote:
    [...]
    Why didn't you tell us this vital information at the very beginning?
    In that case you can bet on the fact that Telus ordered a
    provider-specific version of the OS and the application software.

    I think the customization can come in the SIM.

    No. There is not enough storage on a SIM for any kind of customization
    of the firmware.

    The only customization possible is applying specific profiles for
    internet and mobile network access and maybe there will be additional
    apps *downloaded* as soon as the device is online. But this should not
    survice a factory reset.

    --
    Arno Welzel
    https://arnowelzel.de

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)
  • From Carlos E.R.@21:1/5 to Arno Welzel on Fri Feb 7 22:06:58 2025
    On 2025-02-07 21:54, Arno Welzel wrote:
    Carlos E.R., 2025-02-07 19:41:

    On 2025-02-07 18:52, Jörg Lorenz wrote:
    [...]
    Why didn't you tell us this vital information at the very beginning?
    In that case you can bet on the fact that Telus ordered a
    provider-specific version of the OS and the application software.

    I think the customization can come in the SIM.

    No. There is not enough storage on a SIM for any kind of customization
    of the firmware.

    The only customization possible is applying specific profiles for
    internet and mobile network access and maybe there will be additional
    apps *downloaded* as soon as the device is online. But this should not survice a factory reset.

    No, it can not survive, but if the SIM is inside it will reinit the customization.

    --
    Cheers, Carlos.

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)
  • From =?UTF-8?Q?J=C3=B6rg_Lorenz?=@21:1/5 to Carlos E.R. on Fri Feb 7 22:18:56 2025
    On 07.02.25 19:41, Carlos E.R. wrote:
    On 2025-02-07 18:52, Jörg Lorenz wrote:
    On 07.02.25 17:59, bad sector wrote:
    On 2/7/25 11:31, Jörg Lorenz wrote:
    On 06.02.25 19:11, bad sector wrote:

    The phone comes from Samsung, the provider is Telus; should this not be >>>>> called As-Delivered-Reset?

    Why should it? If you remove the SIM and you reset the phone it has
    nothing to do with the network operator and the crap it installs on your >>>> property. It is in the same state it was when you took the phone out of >>>> the factory-sealed box.

    I took the phone off the Telus phone-boutique counter, ready to use. So
    my question really was about whether a factory reset restores it to the
    state it was in when it left the (Samsung) factory where it had
    'possibly' also been loaded with an OS, or whether it is reset to the
    state when Telus put it into my hand including the crap THEY installed
    on it, in addition to the crap that Google vernmin and their ilk may
    have installed on it or may be installing on it daily.

    Why didn't you tell us this vital information at the very beginning?
    In that case you can bet on the fact that Telus ordered a
    provider-specific version of the OS and the application software.

    I think the customization can come in the SIM.

    Maybe. I'm not too familiar with the behaviour of foreign telcos. My
    Pixels always came with a clean stock Android.


    --
    "Roma locuta, causa finita." (Augustinus)

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)
  • From Marion@21:1/5 to Frank Slootweg on Fri Feb 7 21:29:03 2025
    On 7 Feb 2025 19:41:28 GMT, Frank Slootweg wrote :


    Unless someone has that exact combination, the question can not be
    answered unambiguously.

    A good hint may be if the very first bootup screen - probably with a
    black background - mentions anything related to Telus. If it does, there probably is Telus-specific 'firmware' in the system partition(s) of the device and a factory reset should bring the device back to the way you
    got it, i.e. Samsung+Telus stuff (assuming that the "Telus phone-boutique counter" personel did not do anything special to the device which *they*
    got from *their* supplier).

    I agree with Frank that there's enough variability that we can only list
    the probable scenarios (which have already been listed, AFAICT).

    My suggestion, along with agreeing with Frank that the OP might want to
    very closely record (with a second camera perhaps) the on-screen messages.

    That might catch the situation where the OP can then figure out if the
    Telus software is always there, or if the SIM downloads it, or if the
    Internet Wi-Fi/cellular data downloads that Telus carrier customizations.

    Also, given we know the SIM card can be involved, I suggest the OP *remove*
    the SIM card for the initial boots - and only place the SIM back in later.

    Again, I'd set up a jig of some sort that films the on-screen messages as,
    from experience, I can say some of them flash by in merely an instant.

    In addition, I suggest for the first few minutes that the OP ensure there
    is no Internet access (data or Wi-Fi) to the phone, and then, closely
    monitor the on-screen messages when data is eventually enabled.

    Good luck. Thanks for asking the question as I learned from the research.
    Being purposefully helpful and kind hearted has advantages in knowledge.

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)
  • From Arno Welzel@21:1/5 to All on Sat Feb 8 10:10:38 2025
    Carlos E.R., 2025-02-07 22:06:

    On 2025-02-07 21:54, Arno Welzel wrote:
    Carlos E.R., 2025-02-07 19:41:

    On 2025-02-07 18:52, Jörg Lorenz wrote:
    [...]
    Why didn't you tell us this vital information at the very beginning?
    In that case you can bet on the fact that Telus ordered a
    provider-specific version of the OS and the application software.

    I think the customization can come in the SIM.

    No. There is not enough storage on a SIM for any kind of customization
    of the firmware.

    The only customization possible is applying specific profiles for
    internet and mobile network access and maybe there will be additional
    apps *downloaded* as soon as the device is online. But this should not
    survice a factory reset.

    No, it can not survive, but if the SIM is inside it will reinit the customization.

    The SIM can be removed.


    --
    Arno Welzel
    https://arnowelzel.de

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)