1. Forum
  2. Usenet
  3. COMP.DCOM.TELECOM

  • Resale - Integrated Services Digital Network (ISDN) Basic Rate Interfac

    From Bill Horne@21:1/5 to All on Thu May 19 13:12:27 2022
    Well, here's one answer to my question, although I don't know if the info is current.

    CenturyLink's retail telecommunications service, Integrated
    Services Digital Network (ISDN) Basic Rate Interface (BRI) is
    available for resale by Competitive Local Exchange Carriers
    (CLECs) to their end-users.

    https://www.centurylink.com/wholesale/pcat/isdnbri.html

    --
    (Please remove QRM from my email address to write to me directly)

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)
  • From Fred Atkinson@21:1/5 to All on Thu May 19 07:35:12 2022
    On May 19, 2022, at 6:35 AM, Bill Horne <[email protected]> wrote:


    Well, here's one answer to my question, although I don't know if the info is current.

    CenturyLink's retail telecommunications service, Integrated
    Services Digital Network (ISDN) Basic Rate Interface (BRI) is
    available for resale by Competitive Local Exchange Carriers
    (CLECs) to their end-users.

    https://www.centurylink.com/wholesale/pcat/isdnbri.html

    I hope that Centurylink will take the time to educate their
    customer service reps about ISDN.

    I have mentioned this before, but [some years back], I contacted them
    [on behalf of our client] about ordering up some ISDN lines.

    The CSR that I spoke to did not have a clue as to what ISDN was. She
    kept telling me that Centurylink did not provide it and I would have
    to call whatever company [other than Centurylink of course] that
    provided it. She also asked me if I meant DSL.

    I asked to speak to a supervisor. The supervisor told me the same
    thing.

    I told both of them that we already had Centurylink ISDN lines
    installed. They kept the position that they did not provide it.

    We had the trouble reporting number for Centurylink's ISDN trouble
    desk. I called them and told them of my experience.

    The ISDN support rep put me on hold for a few minutes. When she
    returned, she told me that she had called their business office and
    had had the same experience.

    One of my colleagues had a number by which to contact a Centurylink
    account rep who had previously sold ISDN services to our customer.
    So, I finally was able to get quotes for the services.

    It is a crying shame that they don't [or didn't at the time] educate
    their CSRs fully about all services that they provide.

    Regards,

    Fred
    Atkinson

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)
  • From Doug McIntyre@21:1/5 to Bill Horne on Wed May 25 14:58:11 2022
    Bill Horne <[email protected]> writes:
    Well, here's one answer to my question, although I don't know if the info is current.

    CenturyLink's retail telecommunications service, Integrated
    Services Digital Network (ISDN) Basic Rate Interface (BRI) is
    available for resale by Competitive Local Exchange Carriers
    (CLECs) to their end-users.

    https://www.centurylink.com/wholesale/pcat/isdnbri.html

    Yeah only CLECs here, because you sure aren't going to find a
    CenturyLink sales person in the last two decades that would tell you
    they sell BRIs. Even before then, I latched onto friendly order
    writers and the few repair techs that could handle writing an order
    for me as long as there was an active BTN to bill against. But they
    are all moved on now. Then again last time I priced it, in this
    CenturyLink area, a BRI is MRC of $79 + CALC, so not exactly friendly
    pricing, even if you do end up with two lines. (And woe be on you, if
    you want something reasonable, like hunting between those two
    channels/lines in Centurylink land).

    I don't see ISDN technology going away, because the basis of BRI are
    some of the very same protocol suite in use on PRI, and PRI is a very
    active business. But BRI line cards could be gone as wasting space on
    the switches.

    --
    Doug McIntyre
    [email protected]

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)