• Facebook messenger woes since they started end-to-end encryption, help!

    From Harvey Sanenbum@21:1/5 to All on Thu Jul 31 05:22:46 2025
    Going to take a chance and consider that some use Facebook here on a
    browser, like with Firefox as I do. Besides, I don't see a separate FB
    group, so here goes and hope someone can help.

    About a month ago, I began to have to enter a PIN to access and send
    messages in Messenger. Never had to do this prior, so I am assuming
    this was something new Facebook started, but it has been reaking havoc
    with my messages.

    I either don't get some messages now that people send, or messages I may
    have already received are gone when I next log in. I don't use
    Messenger all that often, but when I do, I'd like it to work correctly.

    None of the aforementioned happened before they started this, and not
    sure of the solution. I seem to remember coming across something about messages disappearing as a result of not saving Messenger cookies which
    could be since all cookies are cleared when Firefox closes. However,
    again, this would be something new since that has been my set up for
    years without trouble.

    Any help would be welcome and thank you in advance. I have considered
    sending a similar help message on Facebook, but I have done that in the
    past and find their help lacking.

    harv

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  • From VanguardLH@21:1/5 to Harvey Sanenbum on Thu Jul 31 06:51:27 2025
    Harvey Sanenbum <[email protected]> wrote:

    About a month ago, I began to have to enter a PIN to access and send
    messages in Messenger. Never had to do this prior, so I am assuming
    this was something new Facebook started, but it has been reaking havoc
    with my messages.

    I either don't get some messages now that people send, or messages I may
    have already received are gone when I next log in. I don't use
    Messenger all that often, but when I do, I'd like it to work correctly.

    None of the aforementioned happened before they started this, and not
    sure of the solution. I seem to remember coming across something about messages disappearing as a result of not saving Messenger cookies which
    could be since all cookies are cleared when Firefox closes. However,
    again, this would be something new since that has been my set up for
    years without trouble.

    I don't do Facebook. The following is what I found in a search.

    https://www.facebook.com/help/132694786861712

    Another FB article I found that mentioned PINs was about making payments through Messenger. Is the PIN of which you speak actually a 2FA
    security code needed to complete a login?

    For a community focused on Facebook, visit:

    https://www.facebook.com/facebookcommunity/

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  • From Harvey Sanenbum@21:1/5 to VanguardLH on Thu Jul 31 08:23:18 2025
    On 7/31/25 7:51 AM, VanguardLH wrote:
    Harvey Sanenbum <[email protected]> wrote:

    About a month ago, I began to have to enter a PIN to access and send
    messages in Messenger. Never had to do this prior, so I am assuming
    this was something new Facebook started, but it has been reaking havoc
    with my messages.

    I either don't get some messages now that people send, or messages I may
    have already received are gone when I next log in. I don't use
    Messenger all that often, but when I do, I'd like it to work correctly.

    None of the aforementioned happened before they started this, and not
    sure of the solution. I seem to remember coming across something about
    messages disappearing as a result of not saving Messenger cookies which
    could be since all cookies are cleared when Firefox closes. However,
    again, this would be something new since that has been my set up for
    years without trouble.

    I don't do Facebook. The following is what I found in a search.

    https://www.facebook.com/help/132694786861712

    Another FB article I found that mentioned PINs was about making payments through Messenger. Is the PIN of which you speak actually a 2FA
    security code needed to complete a login?

    Not sure. About a month back, before starting to use Messenger, it
    asked me to devise a 6 digit number to be input anytime from then on
    that Messenger was to be used supposedly for "end-to-end encryption"

    For a community focused on Facebook, visit:

    https://www.facebook.com/facebookcommunity/

    Thanks, I'll take a look.

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  • From Harvey Sanenbum@21:1/5 to All on Thu Jul 31 15:39:43 2025
    On 7/31/25 12:37 PM, s|b wrote:
    On Thu, 31 Jul 2025 05:22:46 -0400, Harvey Sanenbum wrote:

    Any help would be welcome and thank you in advance. I have considered
    sending a similar help message on Facebook, but I have done that in the
    past and find their help lacking.

    And still you keep on using it. Here's some advice: uninstall that crap
    and start using Signal.

    <https://signal.org/>

    #1. There's nothing to uninstall as it is a web interface.
    #2. How many folks use signal, 2?

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  • From Carlos E.R.@21:1/5 to Harvey Sanenbum on Thu Jul 31 22:28:51 2025
    On 2025-07-31 11:22, Harvey Sanenbum wrote:
    Going to take a chance and consider that some use Facebook here on a
    browser, like with Firefox as I do.  Besides, I don't see a separate FB group, so here goes and hope someone can help.

    About a month ago, I began to have to enter a PIN to access and send
    messages in Messenger.  Never had to do this prior, so I am assuming
    this was something new Facebook started, but it has been reaking havoc
    with my messages.

    I either don't get some messages now that people send, or messages I may
    have already received are gone when I next log in.  I don't use
    Messenger all that often, but when I do, I'd like it to work correctly.

    None of the aforementioned happened before they started this, and not
    sure of the solution.  I seem to remember coming across something about messages disappearing as a result of not saving Messenger cookies which
    could be since all cookies are cleared when Firefox closes.  However,
    again, this would be something new since that has been my set up for
    years without trouble.

    Try making an exception in Ffx so that cookies for this website are
    preserved.



    Any help would be welcome and thank you in advance.  I have considered sending a similar help message on Facebook, but I have done that in the
    past and find their help lacking.

    harv


    --
    Cheers, Carlos.

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  • From Paul@21:1/5 to Carlos E.R. on Thu Jul 31 17:22:53 2025
    On Thu, 7/31/2025 4:28 PM, Carlos E.R. wrote:
    On 2025-07-31 11:22, Harvey Sanenbum wrote:
    Going to take a chance and consider that some use Facebook here on a browser, like with Firefox as I do.  Besides, I don't see a separate FB group, so here goes and hope someone can help.

    About a month ago, I began to have to enter a PIN to access and send messages in Messenger.  Never had to do this prior, so I am assuming this was something new Facebook started, but it has been reaking havoc with my messages.

    I either don't get some messages now that people send, or messages I may have already received are gone when I next log in.  I don't use Messenger all that often, but when I do, I'd like it to work correctly.

    None of the aforementioned happened before they started this, and not sure of the solution.  I seem to remember coming across something about messages disappearing as a result of not saving Messenger cookies which could be since all cookies are
    cleared when Firefox closes.  However, again, this would be something new since that has been my set up for years without trouble.

    Try making an exception in Ffx so that cookies for this website are preserved.


    You know there are cookies and there is DOM storage (folders with +++ in the name).

    Hardly anyone is actually using cookie storage, for detailed metadata storage. That goes in the DOM storage (Temporary, Permanent, ...). The cookie can still be used as a single point identifier. I've had many cases where a web site
    will claim "please enable cookies", and yes the cookies have been wide open since forever. What it is actually whining about is the DOM storage version might not be to its liking. If you look at Chrome design, you will notice
    an excessive number of databases, and this is an attempt to scare users
    away from "cleaning their metadata storage".

    As a result of this, the idiot messages on the web, you have to think carefully about the web devs and their "abuse patterns", to suss out what the real root of the problem is. Building dependencies on DOM version, is a nice way
    to kick older browsers to the curb. Sounds good to me.

    OK, here's our hint.

    https://en.wikipedia.org/wiki/Web_storage

    "Web storage, formerly known as DOM storage (Document Object Model storage),
    is a standard JavaScript API provided by web browsers.
    "

    And we know that the version number of Javascript is constantly being
    changed (on purpose), just to invalidate the operation of older browser releases. Maybe this affects DOM storage enough, to prevent the
    metadata the Messenger wants to store, from working properly. Presumably anything related to crypto, has some different handling.

    Paul

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  • From Steve Hayes@21:1/5 to [email protected] on Fri Aug 1 05:31:35 2025
    On Thu, 31 Jul 2025 15:39:43 -0400, Harvey Sanenbum
    <[email protected]> wrote:

    On 7/31/25 12:37 PM, s|b wrote:
    On Thu, 31 Jul 2025 05:22:46 -0400, Harvey Sanenbum wrote:

    Any help would be welcome and thank you in advance. I have considered
    sending a similar help message on Facebook, but I have done that in the
    past and find their help lacking.

    And still you keep on using it. Here's some advice: uninstall that crap
    and start using Signal.

    <https://signal.org/>

    #1. There's nothing to uninstall as it is a web interface.
    #2. How many folks use signal, 2?

    I use Signal, though only on my phone.

    I have a message in Messenger (which I try to avoid using) saying I
    must change the way of using it, but haven't done anything about it
    yet.


    --
    Steve Hayes from Tshwane, South Africa
    Web: http://www.khanya.org.za/stevesig.htm
    Blog: http://khanya.wordpress.com
    E-mail - see web page, or parse: shayes at dunelm full stop org full stop uk

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  • From s|b@21:1/5 to Harvey Sanenbum on Thu Jul 31 18:37:37 2025
    On Thu, 31 Jul 2025 05:22:46 -0400, Harvey Sanenbum wrote:

    Any help would be welcome and thank you in advance. I have considered sending a similar help message on Facebook, but I have done that in the
    past and find their help lacking.

    And still you keep on using it. Here's some advice: uninstall that crap
    and start using Signal.

    <https://signal.org/>

    --
    s|b

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  • From wasbit@21:1/5 to All on Fri Aug 1 09:34:23 2025
    On 31/07/2025 17:37, s|b wrote:
    On Thu, 31 Jul 2025 05:22:46 -0400, Harvey Sanenbum wrote:

    Any help would be welcome and thank you in advance. I have considered
    sending a similar help message on Facebook, but I have done that in the
    past and find their help lacking.

    And still you keep on using it. Here's some advice: uninstall that crap
    and start using Signal.

    <https://signal.org/>


    Presumably both parties need to be using Signal?


    --
    Regards
    wasbit

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  • From VanguardLH@21:1/5 to wasbit on Fri Aug 1 10:13:31 2025
    wasbit <[email protected]> wrote:

    s|b wrote:

    Harvey Sanenbum wrote:

    Any help would be welcome and thank you in advance. I have
    considered sending a similar help message on Facebook, but I have
    done that in the past and find their help lacking.

    And still you keep on using it. Here's some advice: uninstall that
    crap and start using Signal.

    <https://signal.org/>

    Presumably both parties need to be using Signal?

    Signal is used by some, but definitely not yet the leading messaging
    app. Whether Signal gets mentioned in an article depends on how deep is
    the "Top N messaging apps" article you read (i.e., how large is N).

    https://sinch.com/blog/most-popular-messaging-apps-by-country/ https://www.businessofapps.com/data/messaging-app-market/

    "Signal is currently focused exclusively on the Android, iOS, and
    Desktop applications. Android tablets are not supported." https://support.signal.org/hc/en-us/articles/360007320051-Is-Signal-available-on-other-phones-or-operating-systems

    As with all software, it won't support all old OS versions indefinitely. https://support.signal.org/hc/en-us/articles/5109141421850-Supporting-Older-Operating-Systems

    Parties at both endpoints must both use Signal. Not until 2023 when
    Signal removed support for SMS/text (which is not secure, and why it is
    a lie for 2FA to "secure" a login using e-mail or SMS) did Signal secure
    all communications with E2EE.

    Interestingly, Signal was launched in 2018 with initial funding ($50M)
    by Brian Acton from WhatsApp. Acton became the CEO of Signal. https://www.wired.com/story/signal-foundation-whatsapp-brian-acton/

    "On February 21, 2018, Moxie Marlinspike and WhatsApp co-founder Brian
    Acton announced the formation of the Signal Foundation, a 501(c)(3)
    nonprofit organization. The foundation was started with an initial $50
    million loan from Acton, who had left WhatsApp's parent company,
    Facebook, in September 2017." https://en.wikipedia.org/wiki/Signal_Foundation#History

    While the first two articles mention current usage levels for various
    messaging apps, I didn't bother to hunt down charts showing growth of
    Signal since 2018 (growth in usage, not growth in downloads).

    "In response to a WhatsApp privacy update, which informed users that it
    would share data with its parent Facebook, millions of users shifted to
    Signal, considered best-in-class for encrypted messaging. The volume of
    new users caused Signal servers to crash on January 15 2021, and access
    was limited for two days afterwards."
    "Signal had 70 million active users in 2024, most of which have shifted
    from WhatsApp."
    https://www.businessofapps.com/data/signal-statistics/

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  • From s|b@21:1/5 to Harvey Sanenbum on Fri Aug 1 18:34:55 2025
    On Thu, 31 Jul 2025 15:39:43 -0400, Harvey Sanenbum wrote:

    <https://signal.org/>

    #1. There's nothing to uninstall as it is a web interface.

    #1. You aren't very smart, are you?

    #2. How many folks use signal, 2?

    #2. See #1.

    --
    s|b

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  • From VanguardLH@21:1/5 to Chris on Sat Aug 2 06:09:18 2025
    Chris <[email protected]> wrote:

    wasbit <[email protected]> wrote:
    On 31/07/2025 17:37, s|b wrote:
    On Thu, 31 Jul 2025 05:22:46 -0400, Harvey Sanenbum wrote:

    Any help would be welcome and thank you in advance. I have considered >>>> sending a similar help message on Facebook, but I have done that in the >>>> past and find their help lacking.

    And still you keep on using it. Here's some advice: uninstall that crap
    and start using Signal.

    <https://signal.org/>


    Presumably both parties need to be using Signal?

    Yes. Just like all messaging apps these days.

    Why can't we're go back to the days of jabber etc where it didn't matter
    what client you used?

    Proprietary protocols have added functions.
    XMPP (https://en.wikipedia.org/wiki/XMPP) is limited by comparison.

    If you want cross-client messaging, you could use one of the 4 XMPP
    capable clients out of the 41 listed at:

    https://en.wikipedia.org/wiki/Comparison_of_cross-platform_instant_messaging_clients

    Or, one of the many more listed at:

    https://jabber.at/clients/

    But that STILL means the other party has to use an XMPP client, too, and
    both must connect through an XMPP server.

    https://list.jabber.at/

    That lists the XMPP servers to which your XMPP client can connect. I've
    not bothered with any chat clients, so I don't know how often that list changes, or just who operates them (i.e., how trustworthy they are).

    Users probably want to secure their communication during transit, and
    even from the operator of a chat server. Encryption to the server does
    not encrypt in-situ at the server. For secure communication, encryption
    must be end to end encryption (EE2E); i.e., at the endpoints, not at the server.

    https://en.wikipedia.org/wiki/XMPP#Security_and_encryption

    OMEMO might provide EE2E, but looks like users have to do the setup.
    We're discussing chat clients. Consider the level of expertise for the
    users of such software; i.e., they don't have any expertise.

    WhatsApp started with XMPP. Might still have some resemblence to XMPP,
    but it is not XMPP. There have been XMPP bridges (FB Messenger had one
    a long time ago), but the big boys want you locked into their walled
    garden.

    If one chat client could do it all, and securely, and easily to the
    user, there would be only one chat client. Users want choice, and they
    don't want to think how to implement their choice. Consumers buy USB
    flash drives based on capacity without ever considering read and write
    speeds, or thermal buildup on high write traffic, or anything else.
    Just on capacity. They're uninformed, and they want to stay that way.

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