"...winston" <
[email protected]> wrote:
VanguardLH wrote:
Microsoft launched ATP back in 2015...<snip> it is possible that it
was during MS 365 (then MS Office) subscription that ATP was deployed
onto my MS account. Most ATP articles refer to it (now) as Office 365
Advanced Threat Protection. For example, see:
Correct, it did not exist in M365 Home/Personal prior.
Back in May 2026, I paid for a Microsoft Office 365 Personal
subscription to include the Outlook program. I bought three 1-year subscriptions (at eBay for $32 apiece instead much higher price charged
by Microsoft) which I registered at the same time to get an aggregate of
3 years for the subscription (instead of waiting at 1-year renewals to
use the next subscription card). When the subscription came due in
2019, I decided not to renew.
So was it only because I had the MS 365 subscription starting in 2016
and after Microsoft introduced ATP back in 2016 that got me screwed with
their Safe Links "feature"? There was never a server-side account
setting as mentioned in various online articles, and even MS articles,
on how to disable Safe Links. Back then, they said you needed more
expensive subscriptions or licenses that had sysadmin controls. They
mentioned corporate and school accounts to see the setting exposed in
the webmail client's settings or some admin dashboard.
https://support.microsoft.com/en-us/office/advanced-outlook-com-security-for-microsoft-365-subscribers-882d2243-eab9-4545-a58a-b36fee4a46e2
So, maybe it's just the MS 365 users that get screwed; however, I
don't recall there was a server-side enable/disable setting in my MS
account while I had the MS 365 subscription, and why I got stuck
having to use feedback (which had to use their webmail's feedback
process, not the feedback in the MS Outlook local client).
Also correct, never was a server-side enable/disable setting in the
web UI.
Online articles, and MS articles, say otherwise. They told me to go to
online into their webmail client to navigate to Settings > Premium >
Security where there was a toggle option under an Advanced Security
subsection. Well, not even the Security section was available. I was
told the only way to get that was to pay more for a premium account
(above the cost already for the MS 365 subscription), or be the admin
for a corporate or school account.
There was never an ATP setting in the local Outlook client. For
corporate or school accounts they had a settings section or dashboard
they'd visit online to set policies. Despite what they described for
getting at the setting using their webmail client, it was never there
for me. I wasn't paying more for more seats, premium extras, or corporate/school admin features just to get them to disable their Safe
Links feature that modified hyperlinks in received e-mails. I had to
use the feedback link in their webmail client, not in the Outlook
program on my computer.
Back then, the webmail client's feedback link was in a rightside pane
(probably after clicking on Help). Nowadays the feedback link is still
under the Help menu, but in a toolbar. Back then, the Help pane tried
to get you do searches to find relevant articles (which were rarely
relevant to my queries). You had to do a search first, and then scroll
down all the way to bottom of the help pane to see the feedback link.
Nowadays the Help -> Feedback is more directly accessed, but still opens
a rightside pane.
Also, for M365 Personal/Family the Feedback is not a feature.
Back then, you didn't use the feedback link in the local programs.
Those got you to tech support on those programs, not for their services.
You had to use the feedback link in their webmail client. Feedback was
and still is a feature of their webmail client before, during, and after
(and today) my MS 365 subscription.
Since all M365 is subscription based(i.e a MSFT Account)
- mutliple choices for Feedaback
1. Use the Feedback option in the M365 email addy in the outlook.com UI.
That's why I couldn't figure out why you made the above claim about
feedback was not a feature.
The webmail feedback is what I used. Thereafter they contacted me by
e-mail, so ensuing discussions were via e-mail. When submitting
feedback, you have to enable the option "Can we contact you about this feedback".
Back then, as I recall, you had to view the rightside Help pane, and a
feedback link was at the bottom (after they first tried to get you to
waste time searching for help articles). Now I cannot find a feedback
link in their current webmail client. They have changed the webmail
client a couple times since then.
2. Use the Feedback option in the Win8/10/11 mail app
When I used the feedback menu entry in the local Outlook client, those
folks told me I had contacted the wrong tech support. That feedback was
for support on the local apps, not on their webmail client nor on their
web apps. They told me to use the feedback entry in the webmail client.
3. Use Microsoft Feedback Portal
Never used that. I was still back on Windows 7 back then. The feedback
hub app was added in Windows 10. I have never visited nor used
https://feedbackportal.microsoft.com/ to submit feedback. Just as I was
told not to use feedback in the local programs for problems with their
e-mail service, you have to be careful at that portal to use their
Outlook.com forum instead of their Outlook forum.
You sure that was available back in 2016? No one that contacted me
about disabling ATP ever mentioned that web site for a feedback portal.
Looks like this is the web site version of their Feedback Hub app that
showed up in Windows 10. None of the Feedback Hub app or this feedback
portal web site was known nor told to me back in 2016 when I needed to
get Safe Links disabled. For example, when I visit the Outlook forum at
the feedback portal site, the oldest feedback is 2 years old, not 8
years ago (or 9 years ago when ATP arrived). The oldest Outlook.com
forum post is 1 year ago. Perhaps they trim out old submissions.
The entire feedback portal web site and the feedback hub app are a mess,
and I don't recall those were available back when Microsoft screwed me
with their Safe Links "feature".
4. Use the feedback option in the iOs/Android app
Again, the problem was with the server-side "feature" of Safe Links,
part of ATP, not with the mobile app. When I used the feedback link in
the Outlook app, I was told I had reached the wrong tech support group.
That was for feedback on the app. To submit feedback on their e-mail
service, I was told to use the feedback link in their webmail client.
Finally, as Ralph noted.
Links do not get modified.
That is the whole point of Microsoft's Safe Links feature: modify
hyperlinks in received e-mails. The hyperlinks got modified to point to <varhost>.safelinks.protection.outlook.com/<args> instead of the
original hyperlink string. The original (target) URL was encoded as an argument in the redirection URL. ATP would scan incoming e-mail, and
rewrite the href attribute in the <A> tag to point to Microsoft's proxy
server. Most users employing an HTML rendering of e-mails didn't know
about the redirections. Those viewing in text-only mode questioned what
they hell were all these <varhost>.safelinks.protection.outlook.com URLs
in the body of their e-mails.
https://learn.microsoft.com/en-us/defender-office-365/safe-links-about
Not to be confused with emails(including listservers) where a clickable
link prefixes with safelink protection which is ATP.
e.g.
https://na01.safelinks.protection.outlook.com/?url=<snipped, the url not important, just the prefix as an example>
Links don't get modified. Links get modified. Make a choice, please.
Note: ATP only applies in Outlook(365) for outlook.com type accounts(outlook/live/hotmail/msn.com) - i.e. Outlook.com web server
based accounts.
Safe Links was not a problem until I paid for an MS 365 Personal
subscription. Apparently Microsoft afflicted just their paying users
with ATP which was not configurable in non-corporate or non-school
accounts. I got the Safe Links policy disabled on my Hotmail account,
and likewise on my Outlook.com account. Apparently ATP is a premium
level affliction: you need a premium, corporate, or school account to
have the Safe Links feature, and let you disable it. I got Safe Links
disabled back when I had an MS 365 subscription. I haven't had that for
about 5 years now. However, because I got Safe Links disabled before
means I cannot see with the now non-premium (free) account if Safe Links
is not applied to that account. It got turned off, and is still off.
If the Safe Links affliction was just foisted on premium accounts, then
I'll update my notes about it. Those that always have a free MS account
aren't afflicted. For those with premium accounts (MS 365, corporate,
school), and by your statements, Safe Links is foisted only at some
minimal subscription level of MS 365.
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