Bank of America tells customers to stop sharing banking passwords with AI agents agentic payments are becoming a major thorn in the side of banking

Date:
Wed, 28 Oct 2026 18:15:00 +0000

Description:
AI agents are making unauthorized payments because people are handing over their usernames and passwords.

FULL STORY ======================================================================Copy link Facebook X Whatsapp Reddit Pinterest Flipboard Threads Email Share this article 0 Join the conversation Follow us Add us as a preferred source on Google Newsletter Subscribe to our newsletter Stop giving out your username and password to your AI assistant, Bank of America warned customers AI agents are now capable of making agentic purchases, but that doesn't mean they
should Customers are being locked out of accounts thanks to erroneous purchases made by AI agents Bank of America has requested that customers do not share their usernames and passwords with anyone, including an Al-enabled tool or agent that offers to act on your behalf.

As agentic AI assistants have exploded in popularity, so too has the trend of having personal AI assistants make payments on a customers behalf. But that has led to a regulatory headache for banking providers. AI agents ingest everything you tell them, including highly sensitive information which can be regurgitated if there is a security flaw. Latest Videos From TechRadar Watch full video here: Stop giving your banking details to bots There is an obvious pro to having an AI agent make a purchase on your behalf: if something drops in price or suddenly becomes available after being out of stock, the agent
can purchase it so you dont miss out.

But these payments can sometimes be flagged as unauthorized by financial institutions, leading to customers being locked out of their accounts. Or an agent could purchase something you didnt want it to, putting some customers into a battle with the bank to try and get the money back. You may like AI agents need limits on financial access US banks have detected unvetted AI agents accessing customer bank accounts The hidden risks of AI's increasingly helpful agents

In these cases, the onus is largely on the customer. Had the AI agent not had your banking details, the purchase wouldnt have been made.

AI firms have been praising the helpfulness of AI agents in helping organize
a busy life, or help regain financial stability through analyzing spending
and finances. But there is such a thing as giving too much detail on your life. As weve discussed before, even organizing meetings or scheduling your day can have disastrous consequences . Are you a pro? Subscribe to our newsletter Sign up to the TechRadar Pro newsletter to get all the top news, opinion, features and guidance your business needs to succeed! Contact me
with news and offers from other Future brands Receive email from us on behalf of our trusted partners or sponsors By submitting your information you agree to the Terms & Conditions and Privacy Policy and are aged 16 or over.

The best way to stay safe when using an AI assistant is to treat it as a stranger who has the power to do anything you ask almost instantly, and not always in the way you want. And dont forget that every conversation you have with this stranger is fed back to help train other strangers.

Via TechCrunch Follow TechRadar on Google News and add us as a preferred source to get our expert news, reviews, and opinion in your feeds.



======================================================================
Link to news story: https://www.techradar.com/pro/bank-of-america-tells-customers-to-stop-sharing- banking-passwords-with-ai-agents-agentic-payments-are-becoming-a-major-thorn-i n-the-side-of-banking


--- Mystic BBS v1.12 A49 (Linux/64)
* Origin: tqwNet Technology News (1337:1/100)